Toyota of Naperville

I am from Central Illinois and made the 2 hour trip to Naperville for my second purchase of a Camry from Dave. I had worked out all the details with Dave before I made the drive and knew I wouldn't be dis Naperville for my second purchase of a Camry from Dave. I had worked out all the details with Dave before I made the drive and knew I wouldn't be disappointed when I got there. I really tried to buy local this time, but was very disappointed when I tried. The customer service at your dealership cannot be matched. I drove away knowing that if I did encounter a problem in the future it would be taken care of. My biggest regret is that I cannot bring the car back to your dealership for the scheduled maintenance as I did with our other Camry. Yes, I made the 2 hour drive knowing that the car was going to be properly taken care of by your service department. I know it will be years before we will be in the market for another car, but be sure we will recommend your dealership and Dave to all our relatives in the Chicagoland area. More

Mr. Jacob Basathia provided us excellent personal service. He earned the confidence of a customer. We were able to strike the deal in one sitting. service. He earned the confidence of a customer. We were able to strike the deal in one sitting. More

I have rated Toyota of Naperville with the following; Customer service: A 5 very pleasant on the phone and great at returning voices mail in a timely manner. Quality of work: A 4 it was good but, had Customer service: A 5 very pleasant on the phone and great at returning voices mail in a timely manner. Quality of work: A 4 it was good but, had to come back 2 times for the radio / cd repair. I also think finance could have done a better on the interest rate on thee car loan. Friendliness; A 5 great sales consultant Leo Lopez I highly recommend he is hard working, above and beyond to help you out,and made sure I was very happy with the purchase of my 06 Honda he also followed up with me on all of my work request for the small fixes that needed to be done to the car. Ask for Leo Lopez, he the best! Over all experience: A 4 I would still go back to Toyota of Naperville for my next car purchase and service. Price; A 3 I still feel I paid $750.00 too much, I must be getting to soft in my old age. More

Elizabeth was great to work with. She was very knowledgable & even though it was a long day she moved the process along. This dealership was very professional. We have dealt with two other Toyota knowledgable & even though it was a long day she moved the process along. This dealership was very professional. We have dealt with two other Toyota dealers and had so-so experiences. I would refer my friends here with no hesitation. She also made sure we understood all the new bells & whistles on our new car. I think we will be returning customers. More

It was a long day but Kris took good care of us. I had to come back the following morning to have the car aligned and Kris valued my time and had me out quickly. The entire staff was very professional and f come back the following morning to have the car aligned and Kris valued my time and had me out quickly. The entire staff was very professional and friendly and I will recommendToyota of Naperville in the future! Thanks for all the help! More

Kareem Was So Helpful! I Had An Excellent Experience, And Would Definitely recommend This Dealership To Anyone. I Found The Perfect Car! I Couldn't Be Happier. Would Definitely recommend This Dealership To Anyone. I Found The Perfect Car! I Couldn't Be Happier. More

This was my first visit to a Toyota/Scion dealership. I had not considered this make of car but left with a Scion and was very pleased. Kareem provided all the information and answered questions in a mann had not considered this make of car but left with a Scion and was very pleased. Kareem provided all the information and answered questions in a manner that made me feel comfortable. I was anxious about having to purchase a car so it was great to have someone who demonstrated patience. I will recommend friends & family to see him as well as to consider your dearlership. The other staff that worked on the sale of the car were also nice. More

Dana was very helpful and has made sure all our questions were answered. He arranged to have my phone connected and contacts uploaded for me, and has set up time for us to meet with a tech to go over all the were answered. He arranged to have my phone connected and contacts uploaded for me, and has set up time for us to meet with a tech to go over all the features of our new Prius. More

Very good experience with this sales person and dealer for my used car purchase. Their follow through was great and very friendly staff throughout. I would recommend them. for my used car purchase. Their follow through was great and very friendly staff throughout. I would recommend them. More

I was very pleased with our experience at Toyota of Naperville. I have two sons with autism and Chris did everything possible to make them comfortable. He also tried to expedite the paperwork, becaus Naperville. I have two sons with autism and Chris did everything possible to make them comfortable. He also tried to expedite the paperwork, because he sensed the boys were getting anxious. I would recommend this dealership to my friends and family, not just because the price was right, but because of the overall friendly and empathic service I received. More