Toyota of Naperville

This was my second experience purchasing from Toyota of Naperville. Friends and co-workers had suggested other dealerships for me to work with, but having had such a positive experience buying my Scion XA Naperville. Friends and co-workers had suggested other dealerships for me to work with, but having had such a positive experience buying my Scion XA in 06, I was actually looking forward to returning to Toyota of Naperville after deciding to purchase a new Toyota RAV4. I had been in the showroom in August to purchase, but decided to wait a bit hoping the incentives would sweeten. I worked with Leo Lopez the day I purchased and couldn't have been happier. He was friendly, patient and willing to work as hard as he could to get me into the exact vehicle I wanted at a very good price. I would recommend seeing him and hope he's there in 5 years when I upgrade again! My father worked as a car salesman for a number of years and I've heard about the bad reps, bad deals,and bad cars everyone worries about. I recommend Toyota of Naperville anytime I hear of someone looking for a Toyota product. Expect a good experience and you won't be disappointed. More

Usually hate going to dealerships, however this time I had a great experience. Thanks to Kareem Thomas, not being a pushy salesman, we would absolutly be back. It was also great that your dealership wor had a great experience. Thanks to Kareem Thomas, not being a pushy salesman, we would absolutly be back. It was also great that your dealership works with costco members. I saved a few dollars, and now we are happy new owners of a toyota highlander. The finance guy in the back was pretty funny too. Overall, we had an excellent experience. More

I have been a customer of this dealership for 20 years. Their care and integrity are why I keep going back. With the purchase of my new car, I really appreciated that they were helpful without being pushy. Their care and integrity are why I keep going back. With the purchase of my new car, I really appreciated that they were helpful without being pushy. More

Dave Zidlicky was the best new car Sales Consultant we have worked with. His easy style is refreshing in the new car business. We will be replacing another vehicle in the next few years and we will be g have worked with. His easy style is refreshing in the new car business. We will be replacing another vehicle in the next few years and we will be going back to see Dave and Naperville Toyota again. We purchased our 2012 Highlander in November of 2011 and based on this experience would happily recommend Dave and Naperville Toyota. Thanks for a very pleasant buying experience. More

We had a great experience at the Toyota of Naperville. Jacob Basathia was very helpful in finding us a SUV for our family. He answered all of our questions and made it very easy for us to buy a new car. Jacob Basathia was very helpful in finding us a SUV for our family. He answered all of our questions and made it very easy for us to buy a new car. He was very positive with great customer service skills and we would highly recommend Jacob for anyone that would like to buy any vehicle. After the car came in he took the time to explain all of the car's features. He made the process very easy and we are very excited about our new purchase! More

We recently completed our 2nd new vehicle purchase from Toyota of Naperville. We worked with Alain Vilma, he listened to all our needs and answered all questions we had. We felt like he cared about helpi Toyota of Naperville. We worked with Alain Vilma, he listened to all our needs and answered all questions we had. We felt like he cared about helping us get the exact vehicle we wanted with all the options and was considerate with the amount we wanted to spend and did not push us to spend more than we had budgeted for. We would highly recommend Alain to our family and friends he is very knowledgeable and friendly. On the day we picked up our new Rav4 Alain took the time to set up the Bluetooth and went over all the features to make sure we understood how they worked. He also followed up after our purchase to make sure we were happy. We are very satisfied with cleanliness of the Dealership and thrilled that there is a kid’s area. Overall we are very pleased. Thanks Alain! More

Justin Buck was great, careful not to sell us something we didn't want. He was the most informed salesman we've ever had anywhere. we didn't want. He was the most informed salesman we've ever had anywhere. More

I recommend Jacob Basathia because of his Customer I recommend Jacob Basathia because of his Customer Service. When we first came in, he asked us what car we were looking for, and then took us to I recommend Jacob Basathia because of his Customer Service. When we first came in, he asked us what car we were looking for, and then took us to all the colors of that same car and model. Whenever we had a question he found a way to find a good way to answer it. Also, his Quality of Work is very positive. We looked inside the car, he did all the paper work only leaving us a little, and finaly, he did not mess up anything --- nothing! He is very respectful and talked very kindly with respect. He found out the perfect price that we wanted on our new car. He did not argue on the price we wanted (he only reasoned why the price was not so great.) Our overall experience was very fun filling and filled with excitement. Without Jacob, we might not have found the perfect Toyota car! More

After 10 yrs, our existing car gave out on us and we needed to purchase a new vehicle. We just couldn't believe the timing of this new expense plus the idea of beginning a search for a dependable, affo needed to purchase a new vehicle. We just couldn't believe the timing of this new expense plus the idea of beginning a search for a dependable, affordable, fuel efficient family car. (How to make the switch from a minivan to a car???) We need to extend our gratitude to Kris Kosinski for a great car buying experience. We were stressed over the thought of buying a new car and trying to determine what would work for our family and budget, etc. Kris was able to simplify it all for us. We spent over an hour with him... looking, talking, test driving, etc. Yet never felt the high pressure (that many other car dealers use as a tactic). He was very honest and respectful with us as we tried to make our choice (again based on necessity and budget). Toyota of Naperville should take pride that they built a long lasting relationship with us as customers (many of our neighbors have made their purchases at that location and felt the same way). We really love our new Toyota Prius (even though we were originally nervous about the investment). The purchase was easy and again big kudos to Kris. He also directed us to everyone we needed to deal with to trade in our vehicle and how to upgrade our new vehicle with some interior additions and a warranty. He also followed up with us to see how we enjoyed the vehicle. Also, after the sale he still treated us with the same outstanding customer service he gave us the first minute we walked into Toyota of Naperville. Overall, the place is so clean, the entire staff smiles and greets you...whether or not you are dealing directly with them. Customer service is awesome!Thanks again! More

They did a great job on helping us purchase a new car. They did a great job on helping us purchase a new car. They answered all of our questions and if they did not have an answer they went to find the They did a great job on helping us purchase a new car. They answered all of our questions and if they did not have an answer they went to find the answer. Dave has already called us at home to see if we had any questions or were completely satisfied More