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Toyota of Naperville - Service Center

Naperville, IL

4.4
189 Reviews

189 Reviews of Toyota of Naperville - Service Center

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March 23, 2011

I came in for a one-year tuneup on my 2010 Highlander, and decided to ask a sales consultant about getting an iPod adapter for my car. Leo offered immediate assistance, and gave me the last iPod cable in More

by Juliabk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo LOPEZ & Jeff SUVA
March 01, 2011

I recently bought a Toyota Camry and after few weeks later my car alignment misplaced. so, I went to toyota of naperville and I spoke with Arnold Arquines (in Service Dept). I truly believe that he is o More

by kasharpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Arquines
February 12, 2011

I found this dealership to the most friendly and proficient in my 40+ years of auto buying. It is a plesaure to do business with them. Leo Lopez was and still is very helpful to my wife and I. I had More

by K.J.Fights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio "Leo" Lopez
January 31, 2011

I've been servicing my 2005 Scion xB at Toyota Naperville for a couple of years, and the service dept. is always very friendly, helpful and no hassle. While my car was being serviced, I got to talking wit More

by graphixgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Craft, Tod Craft
September 02, 2010

It took almost two hours for an oil change! After an hour, I asked when it would be finished. I was told soon. I will admit I got a little snippy because I was tired and hungry after working a full da More

by jjanickiwhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alap Thanker
January 19, 2010

After a positively awful experience at Toyota Elmhurst, my car was taken to Toyota of Naperville after experiencing a catastrophic mechanical failure (i.e., clutch and transmission needed to be replaced). More

by Dre1045
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris & Robin
November 20, 2009

I have never been to a nicer, friendlier, or more caring service department in my life. In other service departments you have to wait just to be acknowledged- here you get a greeting as your getting out of More

by jschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Arquines
May 08, 2009

I took car in for 60K mile service that included tire rotation on 4/17/2009 Wheel Alignment service performed on 5/7/2009 but first action was to rotate tires and charge my wife for it. Called up a More

by bqoc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete
March 29, 2009

I bought my vehicle new from Toyota of Naperville. My 05 Highlander had a front differential leak at 42,000 miles. They had it for a month. It shows on the bill that they replaced gaskets on the transfer More

by Car Woes 37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Clark
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