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Toyota of New Bern

New Bern, NC

4.8
303 Reviews

5010 U.S. 70

New Bern, NC

28560

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303 Reviews of Toyota of New Bern

August 24, 2023

Wonderful people to work with. Will keep going back. Service was incredible awesome Bobby was super nice & helpful. More

by ssg78952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Aug 24, 2023 -

Toyota of New Bern responded

We're delighted to know you had an incredible experience with Bobby and our team at Toyota of New Bern. We appreciate your support and look forward to seeing you again!

August 22, 2023

I’ve been very pleased with my Toyota Tacoma. Sturdy, dependable vehicle. Next time I’m in the market for a pickup I will definitely consider the Tacoma. More

by g.mcferron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 22, 2023 -

Toyota of New Bern responded

We're glad to know you've been pleased with your Toyota Tacoma from our dealership. We look forward to assisting you again when it's time for a new pickup!

August 18, 2023

always professional short waits very accommodating with my schedule get the job done i a quick manner More

by maryeileene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Aug 18, 2023 -

Toyota of New Bern responded

Thank you for the review! We appreciate your support and hope to see you again at Toyota of New Bern!

August 07, 2023

The service was awesome. The service provider was sufficient, considered and thorough thru out my appointment. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Aug 09, 2023 -

Toyota of New Bern responded

Charlie, we're delighted to know you had an awesome service experience at Toyota of New Bern. We strive for thorough and considerate care during each appointment. Thanks for your feedback!

August 04, 2023

Dan did a great job. He knows his job. He explained everything so we understood. Even though we spent money, he made it pleasant. More

by gso0451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 07, 2023 -

Toyota of New Bern responded

We're glad to know that Dan made your experience at Toyota of New Bern a pleasant one! It's great to see our team members' expertise and communication skills appreciated. Thanks for the review, we hope you enjoy your purchase!

July 24, 2023

Was just there for tires on my tacoma, great tires and service. Service writer was spot on. More

by acgudwrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never got the man's name
Jul 25, 2023 -

Toyota of New Bern responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you again at Toyota of New Bern!

Jul 25, 2023 -

acgudwrench responded

Will be back for my next service

July 24, 2023

Awesome service and sales department! !! Thank you guys so much!!! They go above and beyond!! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael. Amber
Jul 24, 2023 -

Toyota of New Bern responded

Catherine, thank you for the review! We are so glad to hear that you had a successful experience working with the Toyota of New Bern team. Drive safely, and we hope to see you again down the road!

Aug 14, 2023 -

Catherine responded

Thank you again!

July 21, 2023

Daniel Eason, Toyota of New Bern Parts & Collision Center Director, assisted us this week with the repair of our Toyota Highlander, which had minor front end damage from a parking lot incident. While repairi More

by Twiigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Eason
Jul 24, 2023 -

Toyota of New Bern responded

Thank you for the glowing review! We're so glad that Daniel and our team at Toyota of New Bern were able to provide excellent service and make your car look brand new again. Your recommendation means a lot to us, and we appreciate your kind words about our attention to detail and customer service. Drive safely, and we hope to see you again in the future!

July 19, 2023

Jason was very helpful, very polite as well and worked with me. When my car got there I was in sort of a rush and he had me in and out in about 45 mins! If you go to Toyota I would record Jason! More

by Ashley D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 20, 2023 -

Toyota of New Bern responded

Ashley, thank you for the review! We are so glad to hear that Jason delivered such a successful service experience. Drive safely, and we hope to see you back again at Toyota of New Bern!

July 16, 2023

excellent, timely handling of work needed. Highly recommend them. Very friendly and courteous service. Very professional. More

by EugeneL787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't notice name
Jul 17, 2023 -

Toyota of New Bern responded

This is exactly the kind of feedback we work hard for, Eugene! Thank you for recommending Toyota of New Bern!

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