
Toyota of New Bern
New Bern, NC
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303 Reviews of Toyota of New Bern
Today trying to schedule a oil change and tire rotation wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today "did yo buy the car here?" I suspect better service if you buy a car from them. I have been going to this dealership for 4 years and today, they have lost my business..... More
5 stars is not a high enough rating for their customer service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make thi service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make this my go to dealership if I lived here. More
Purchased 2023 Camry last year. Car is great. A little confusion regarding the interest rate I was charged. Received a call from salesman & finance. Amber in Service Dept. was gre Car is great. A little confusion regarding the interest rate I was charged. Received a call from salesman & finance. Amber in Service Dept. was great. She answered questions I had & helped me with connecting google maps. More
Having 197k plus on my sequoia I thought maybe it was time to have my brakes reworked. It was also time to have the oil changed. TOY of New Bern did an excellent job telling me why I didn’t need brakes time to have my brakes reworked. It was also time to have the oil changed. TOY of New Bern did an excellent job telling me why I didn’t need brakes and oil change was done in a timely manner. More