Toyota of New Bern

excellent, timely handling of work needed. Highly recommend them. Very friendly and courteous service. Very professional. Highly recommend them. Very friendly and courteous service. Very professional. More

Amber has always been kind and knowledgeable. I give her the 5 stars. She cares about her customers. I give her the 5 stars. She cares about her customers. More

Today trying to schedule a oil change and tire rotation wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today "did yo buy the car here?" I suspect better service if you buy a car from them. I have been going to this dealership for 4 years and today, they have lost my business..... More

5 stars is not a high enough rating for their customer service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make thi service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make this my go to dealership if I lived here. More

Toyota of New Bern is a great to work with. They have always gone above and beyond our expectations They have always gone above and beyond our expectations More

Amber was wonderful! Never had anyone that nice. Gave me her cell # to communicate. Bob Never had anyone that nice. Gave me her cell # to communicate. Bob More

Purchased 2023 Camry last year. Car is great. A little confusion regarding the interest rate I was charged. Received a call from salesman & finance. Amber in Service Dept. was gre Car is great. A little confusion regarding the interest rate I was charged. Received a call from salesman & finance. Amber in Service Dept. was great. She answered questions I had & helped me with connecting google maps. More

Great quick service I can if I want to but I don’t want to write 15 to write 15 More

Having 197k plus on my sequoia I thought maybe it was time to have my brakes reworked. It was also time to have the oil changed. TOY of New Bern did an excellent job telling me why I didn’t need brakes time to have my brakes reworked. It was also time to have the oil changed. TOY of New Bern did an excellent job telling me why I didn’t need brakes and oil change was done in a timely manner. More

Always friendly and gets my car done on time if there is anything wrong they let me know is anything wrong they let me know More