Toyota of New Bern

Great experience.. We went to have our 2017 Toyota 4 Runner serviced. We ended up leaving with a new 2018 Toyota 4 Runner. Alex took the time to go over everything with We went to have our 2017 Toyota 4 Runner serviced. We ended up leaving with a new 2018 Toyota 4 Runner. Alex took the time to go over everything with use. More

Great Sales Person & GM Got the deal I wanted & car that we enjoy. Nathan took the time needed to explain all the features of the car and was not pushy trying to make a sale Got the deal I wanted & car that we enjoy. Nathan took the time needed to explain all the features of the car and was not pushy trying to make a sale. More

It was great Mr Tommy was great and when out of his way servicing me. I don’t have anything else to say, I took my new Rac4 to DC what trip it’s great own gas sto Mr Tommy was great and when out of his way servicing me. I don’t have anything else to say, I took my new Rac4 to DC what trip it’s great own gas stop one time, I am happy with it. More

overall good experience. Do your research on the car you want before visiting any dealership; the best resources are: Edmunds Kelly Blue Book Brent was easy to work with. M Do your research on the car you want before visiting any dealership; the best resources are: Edmunds Kelly Blue Book Brent was easy to work with. My wife wanted a Highlander, and they are hard to find. The one we purchased has fit the need so far. we have owned 7 Toyotas; we have bought 2 from Toyota of New Bern, and 2 from Toyota of Greenville; both dealerships are owned by the same group. I like Toyota of New Bern better because it is closer to our home. More

Worst car buying experience I have ever had. They are eager to get you in a new car. After you buy a car they want nothing to do with you and are very rude to you on the phone. They are very diso They are eager to get you in a new car. After you buy a car they want nothing to do with you and are very rude to you on the phone. They are very disorganized (loose important documents) and when you leave voicemails they do not return your calls. The general manager is no help at all. I will personally never buy from them again and will never refer anyone to that dealership. I hope this helps to all the potential buyers out there. More

No. 1 Dealership The Salesman, Tommy L Jones, was courteous, patient and extremely informed as was the financial Mgr. Shaun. They and others make Toyota dealership, No The Salesman, Tommy L Jones, was courteous, patient and extremely informed as was the financial Mgr. Shaun. They and others make Toyota dealership, No. 1 in my book. I would and do recommend Toyota and Tommy L Jones. More

Buy local I recently found myself in need of a new car and decided to shop, I visited 4 local dealerships in New Bern comparing brands and prices. Toyota was t I recently found myself in need of a new car and decided to shop, I visited 4 local dealerships in New Bern comparing brands and prices. Toyota was the final one I visited and from the moment I walked in I was met with an eager to please staff ready to do business, Brent was my salesman and immediately went to work and made the experience as painless as he could. Very professional, knowledgeable and personable. I look forward to a long relationship with our local Toyota dealership. A Sincere Thanks to the entire staff. More

New car Great experience. Would absolutely recommend this dealership and the salesman Alex! They worked hard to stay within my budget while meeting my require Great experience. Would absolutely recommend this dealership and the salesman Alex! They worked hard to stay within my budget while meeting my requirements. No stress! More

A very good experience My overall experience with Toyota has been a great one, from the ease of purchase with the salesperson to the finance manager to the service departmen My overall experience with Toyota has been a great one, from the ease of purchase with the salesperson to the finance manager to the service department. I would recommend my family and friends to this dealership. More

New Purchase Wanted to replace an older Tacoma. I started with the service department since I used their service with the older vehicle. They introduced me to Al Wanted to replace an older Tacoma. I started with the service department since I used their service with the older vehicle. They introduced me to Alex Barletta. Good choice since he is very knowledgeable (40 plus years). He was very pleasant to work with and showed us all the features with the new Tacoma. He was most cordial to work with and made our vehicle purchase a good time. We drove off several hours later with a 2017 Toyota Tacoma which has been great so far and will be a reliable quality vehicle for years to come . More