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Toyota of New Bern

New Bern, NC

4.8
304 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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304 Reviews of Toyota of New Bern

March 27, 2024

Michael Moore was friendly, knowledgeable and professional! Made the experience smooth and worry free! He even gave us a ride to turn in our rental car! Awesome guy! More

by revisr62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Mar 28, 2024 -

Toyota of New Bern responded

We're so glad to know that Michael made your experience at Toyota of New Bern smooth and worry-free! It's great to have team members who go the extra mile. Thanks for sharing this awesome review!

March 23, 2024

Excellent service, Scott was very kind and very courteous, my car was taken care of right away. Scott informed me how long it was going to take, and it didn’t take any longer than that. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Mar 25, 2024 -

Toyota of New Bern responded

Christine, it's great to know that Scott provided you with excellent service at Toyota of New Bern. We appreciate your feedback and are here if you need anything else in the future!

March 19, 2024

Dan was very responsive, always getting right back to me and giving me feedback on what was going on with my car. More

by cciprios
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Mar 20, 2024 -

Toyota of New Bern responded

We're glad to know that Dan was able to provide you with the excellent experience we strive for at Toyota of New Bern. Your feedback is greatly appreciated, and we hope your car continues running smoothly!

March 16, 2024

Having a problem with a new car. It has not been resolved yet, but I know the dealership will make it good. More

by Capejo2003
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Mar 18, 2024 -

Toyota of New Bern responded

We appreciate your patience and trust in us while we work to resolve the issue with your new car at Toyota of New Bern. We're committed to making things right for you!

March 15, 2024

Excellent service, in communication with updates. Took care of my car issue quickly ! Service department was outstanding. Dan in service was great! More

by judy patten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
Mar 15, 2024 -

Toyota of New Bern responded

Judy, it's great to know that Dan and our service department at Toyota of New Bern ensured you felt updated and informed throughout your recent visit. Thanks for putting your trust in us - drive safely!

March 13, 2024

Stacy was very kind and knowledgeable. She was very helpful in many ways. So glad we were helped by her More

by glendabenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Ipock
Report | Print
Mar 13, 2024 -

Toyota of New Bern responded

Glenda, we're delighted to know that Stacy provided you with such a positive experience at Toyota of New Bern. Thanks for sharing your feedback!

March 13, 2024

Good job Amber is the best she helped me while when I have my service done for 20000 miles told him about the tailgate don’t open properly but he told me just push it down I went back and Amber make sure More

by 67@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Mar 13, 2024 -

Toyota of New Bern responded

We're glad to know Amber was able to assist you with your service needs at Toyota of New Bern. It's important that our customers leave satisfied and we appreciate the feedback! Safe travels in your well-serviced vehicle!

December 31, 2023

I felt that our experience was good and Tim was very helpful. He was knowledgeable about the technology. More

by bmontgo307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 02, 2024 -

Toyota of New Bern responded

We're glad to know you had a good experience with us at Toyota of New Bern and found our team member, Tim, helpful. We pride ourselves on being knowledgeable about the technology in our vehicles. Thanks for your review!

December 30, 2023

Jimmie was awesome, such a big help and dealt with me and my toddler who wouldn’t stop singing. Thank you for that. Dana in finance was also amazing and didn’t try to mislead me in anyway. More

by Cjanem3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Lee
Report | Print
Jan 02, 2024 -

Toyota of New Bern responded

It's great to know that Jimmie and Dana were able to provide you with a positive experience at Toyota of New Bern. We appreciate your feedback!

December 30, 2023

It's always a pleasure to deal with Toyota of New Bern. As soon as I drove in, Amber walked up and got me in and out for my car inspection in less than 30 minutes. More

by Lritamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jan 02, 2024 -

Toyota of New Bern responded

We're glad to know that your recent visit to Toyota of New Bern was a pleasant one! It's great to see that Amber could assist you efficiently and quickly. Thanks for the positive feedback — we appreciate it!

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