Toyota of New Bern

Awesome Dealership! !!!.when I purchased my Blazer RS Michael was extremely knowledgeable about the vehicle. I've never seen anyone that knowledge about a car that didn't !!!.when I purchased my Blazer RS Michael was extremely knowledgeable about the vehicle. I've never seen anyone that knowledge about a car that didn't own it.And this time when I took it back for maintance.Robert was really awesome too!!! He was really attentive to what I needed .and let me know if I had any question that came up I could call him or text him at any time.and when my vehicle was ready he ask again was there anything else I needed.and he gave me a card for free car wash.Truely amazing service all the way around.What a pleasure. More

Always friendly and knowledgeable about the service I need. They are accommodating when it comes to my time at their location need. They are accommodating when it comes to my time at their location More

I took my RAV 4 in for its 24 months service and an inspection. Robert was professional, pleasant and knowledgeable. He was efficient and his customer service was excellent. I didn’t have to wait long inspection. Robert was professional, pleasant and knowledgeable. He was efficient and his customer service was excellent. I didn’t have to wait long and the reception area was pleasant, neat and clean. More

All the people I dealt with in the body shop were well trained , costumes needs oriented , polite , and cost minded . The technician (s) were masters at their trade . Jasen and his prep tech are true Prof trained , costumes needs oriented , polite , and cost minded . The technician (s) were masters at their trade . Jasen and his prep tech are true Profesional body men . I thank all ,techs,, Becka /writer and Sarra /manager for a job well done . I will go back to them in the future . Troy Lee Bone Jr. More

The folks at New Bern Toyota have looked after me since I purchased my 2014 Highlander in 2013! They are always courteous and accommodating and I feel like family when I am dealing with them. Mike Ferrell purchased my 2014 Highlander in 2013! They are always courteous and accommodating and I feel like family when I am dealing with them. Mike Ferrell was the service representative that I dealt with on November 28, 2023. He provided a loaner when my repairs required leaving my car overnight. I would highly recommend Mike and his associates when dealing with Toyota of New Bern! More

Great customer service, had oil change and tire rotation done. Fast, done in an hour and a half. done. Fast, done in an hour and a half. More

Have bought three vehicles in the past and always satisfied with the sale and service. Went again yesterday to assist my daughter in getting a used car. As expected the result was all positive. Have satisfied with the sale and service. Went again yesterday to assist my daughter in getting a used car. As expected the result was all positive. Have to note the salesman I have used each time is Bruce Smith, courteous, polite, and professional. The service there has always been 5-stars. Overall a great dealership. More

The service was great and I will tell people about my experience with the dealership experience with the dealership More

Excellent service. Courteous personnel. We have been with this dealership since 2009. Purchased two vehicles 🚗 from them. Courteous personnel. We have been with this dealership since 2009. Purchased two vehicles 🚗 from them. More

Professional. Reviews previous services performed and makes recommendations for other services either needed or required....always willing to explain why service Reviews previous services performed and makes recommendations for other services either needed or required....always willing to explain why services are needed...and if they can be postponed....Friendly....never condescending.....remembers who you are...and your name! More