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Group 1 Toyota North Austin

Austin, TX

4.1
2,980 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,982 reviews

September 10, 2026

The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with More

by srirami_reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati
September 10, 2026

Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More

by marvingarcia07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantly
September 07, 2026

Jared is the best! ! He expedited my battery replacement and is always so friendly and helpful. More

by Linda A
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Sep 08, 2026 -

Group 1 Toyota North Austin responded

Hello Linda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2026

Behzad Masoumi represented himself to me as the sales manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professiona More

by jascosolutions1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Behzad Masoumi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for your feedback. We are sorry to hear that your experience fell short of expectations. Clear, professional communication is something we strive to provide to every customer, and we regret that this was not your experience. We appreciate you bringing these concerns to our attention and will share your comments with our management team as we continue working to improve our customer experience. If you would like to discuss this matter further, please reach out to Brendan Madsen at Bmadsen@group1auto.com Brendan Madsen New Vehicle Sales Manager - Group 1 Toyota North Austin Bmadsen@group1auto.com

September 04, 2026

Pedro was so helpfull in the process getting my new suv, the process was a easy. More

by luceroaraiza5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Group 1 Toyota North Austin responded

Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

September 03, 2026

Muy atentos con los clientele me Austin en todas mis nesesidades del carro que andaba buscando More

by Rafaelperez1072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Group 1 Toyota North Austin responded

¡Hola! Nos alegra mucho haberle brindado una experiencia tan positiva. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o visitarnos. ¡Que tenga un día fantástico!

September 01, 2026

Wasn’t real impressed with my service advisor. Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! More

by Btest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Group 1 Toyota North Austin responded

Hi Btest, thank you for sharing your experience with us. I apologize for the confusion regarding the coupon and the service costs; we strive for honesty and reliability in our customer-centric approach. We appreciate your feedback and would love the opportunity to regain your trust, so please feel free to reach out if you'd like to discuss this further.

August 31, 2026

Perdo was great to work with. He was respectful, professional and addressed all of my questions and concerns without being vague or evasive. Overall it was my best vehicle buying More

by parker_jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kim
Sep 07, 2026 -

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2026

I was treated with respect from start to finish. I appreciate all the positive interactions. More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenden Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Aug 31, 2026 -

Group 1 Toyota North Austin responded

Hi Marcus, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2026

Made me wait a half hour in my running car while 40 employees watched me waiting and never thought to ask if anyone had helped me. Had to go into the room full of employees watching me wait twice becau More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael
Sep 02, 2026 -

Group 1 Toyota North Austin responded

Dear Johnny, Thank you for sharing your feedback. We are sorry to hear that your experience with our service department left you feeling frustrated and disappointed. We strive to provide prompt, attentive service to every guest, and it is concerning to hear about the delays you experienced in receiving assistance and the lack of communication during your visit. We also understand how inconvenient and frustrating it would be to continue experiencing vehicle issues after service, particularly when transportation alternatives were unavailable. Because your review was posted using only a first name, we have been unable to identify your visit and investigate the details of what occurred. We would genuinely appreciate the opportunity to learn more about your experience and review your concerns with our team. At your convenience, please contact our Service Manager Jose Rodriguez at Jrodriguez@group1auto.com directly with your name, vehicle information, and the date of your visit so we can look into this matter further and address any unresolved concerns. Thank you for bringing this to our attention. Customer feedback helps us identify opportunities to improve, and we hope to have the chance to speak with you and work toward a better outcome. Jose Rodriguez Service Manager - Group 1 Toyota North Austin Jrodriguez@group1auto.com

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