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Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.1
2,957 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,957 reviews

August 14, 2026

When I dropped off my car I told them about the sound that had brought me in. To follow up after drop off they called my husband and tried to sell me a new car. They did not have any record of the extend More

by sonyasawin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucky
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August 13, 2026

Excelente atención y servicio por parte de Marialbys Frometa. Y la estancia en el dealer muy acogedora. More

by ycanizaresrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marialbys Frometa
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August 13, 2026

I enjoy the service , the quality and the professionalism. Thanks to Casey. Great place to go. More

by diabate.fatime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Aug 13, 2026 -

diabate.fatime responded

Great job. Thanks Casey

Aug 13, 2026 -

diabate.fatime responded

Great job. Thanks Casey.

August 12, 2026

Teamwork was outstanding. I came in with a few concerns, they diagnosed everything thoroughly and found the noise was actually brakes. I had 80,000 miles on the front brakes, More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo, the toyo tech who did the work.
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Aug 13, 2026 -

Group 1 Toyota North Austin responded

Hello Jeff, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2026

Great service. Professional, prompt, thorough, honest! Highly recommend! This dealership provided amazing service, identified my issue and exceeded all expectation More

by E1rankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter and Frank
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Aug 13, 2026 -

Group 1 Toyota North Austin responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

August 08, 2026

Worst service experience I’ve ever had. 5.5 hours for an oil change and alignment… after specifically telling them I don’t have all day to be at a dealership. “ it only takes 2.4 hours “. N More

by CMORALES1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
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Aug 13, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Guest, We are very sorry to hear about your recent experience. Waiting 5.5 hours for an oil change and alignment is understandably frustrating, particularly when you made it clear that you could not spend the entire day at the dealership. We apologize for the lack of communication and inconvenience this caused. Customer satisfaction is important to us. If you would like to discuss this matter further, please reach out to Josephine Easter at Jeaster@group1auto.com or call 512-458-2222 x 1355. Sincerely, Kara Spears

August 08, 2026

I came in for a check engine light that went away. After a thorough check it was determined my car is fine. I wanted to recognize Jared for his thoughtful and patient handling of the issue I would More

by ctmclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Aug 12, 2026 -

Group 1 Toyota North Austin responded

Hi, we are so happy to read such a great review about Group 1 Toyota North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2026

I received a coupon to get an oil change and made an appointment the same day. the service was quick and easy and affordable! More

by themorningstar.9
Recommend Dealer
Yes
Employees Worked With
Anthony -service center
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Aug 06, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2026

June 6th i brought my 2026 Toyota Crown in for repair of my pedestrian protection system. As on August 5th my car is still waiting on a part before my collision repair is completed. I was originally give More

by anne.whitlock
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collison repairman is Anthony
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Aug 07, 2026 -

Group 1 Toyota North Austin responded

Dear Anne, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience this extended repair process has caused. We understand how disappointing it is to receive a revised completion date after initially being told your vehicle would be ready by July 31. Being without your 2026 Toyota Crown for an extended period is understandably frustrating, and we recognize that our communication throughout this process did not meet your expectations. Unfortunately, parts availability can sometimes impact repair timelines, particularly when specific components are on backorder. However, regardless of the cause, we understand that clearer and more proactive updates from our team would have helped alleviate some of the uncertainty you've experienced. We appreciate you bringing these concerns to our attention. Your feedback regarding communication and repair status updates has been shared with our management team for review. We are committed to improving the customer experience and ensuring our customers are kept informed throughout the repair process. Please contact our Collision Center Manager Chad Farmer directly at 512-300-2639, or email Cfarmer@group1auto.com if you would like to discuss your vehicle's status in greater detail and address any remaining concerns. We value your business and would welcome the opportunity to restore your confidence in our dealership. Sincerely, Kara Spears

August 03, 2026

Anthony anderson is the best advisor and always give me 5 star service. He goes above and beyond to make sure the experience is excellent. More

by Jocelyn anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony anderson
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Aug 05, 2026 -

Group 1 Toyota North Austin responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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