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Group 1 Toyota North Austin

Austin, TX

4.1
2,929 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,929 reviews

July 08, 2026

We appreciate the service our salesman Pedro provided us on the new purchase of this 2026 Rav plug-in hybrid. We appreciate your kindness & friendliness. More

by Velia E. Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2026

They were very accommodating. Making sure I got everything that I wanted and needed in my purchase. More

by Kristy_bogen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh White
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2026

I have to be honest, I’m very disappointed with the service I’ve received. I haven’t been happy working with your dealership because I constantly have to call for updates myself. I understand that you’ More

by tozcelik5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenner Lafortune
July 06, 2026

Friendly informational and very helpful not very quick to be received as the first visit honored my appointment even if my assigned assistant was not there for the day More

by fidela.campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re glad to hear you found our team friendly, informative, and helpful. We also appreciate your patience regarding the delay at check-in and the change in service advisor availability. Your comments will be shared with our team as we continue working to improve the arrival experience. We look forward to providing an even smoother visit next time.

July 05, 2026

I had to do maintenance for my car and I always go to Jared Jones because he always does things on a timely manner and makes things very easy More

by P.Reed
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jul 06, 2026 -

Group 1 Toyota North Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

no good missing coolant, service not tell to customers about price and change too muc More

by Dat Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hieu Nyguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Group 1 Toyota North Austin responded

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your recent service experience. We understand your concerns regarding the coolant level, communication about your vehicle's condition, and the cost of the services performed. Clear communication and transparency are important parts of the customer experience, and we regret that you feel we fell short in these areas. Our goal is to ensure customers are informed about recommended services, pricing, and any issues identified during their visit so they can make informed decisions about their vehicle's care. We are disappointed to learn that this was not your experience. We take your feedback seriously and would appreciate the opportunity to review the details of your visit and better understand your concerns. Please contact Josephine Easter at Jeaster@group1auto.com or call 512-458-2222 x1355 at your convenience, if you would like to discuss this further. Thank you for bringing this matter to our attention. Feedback like yours helps us identify opportunities to improve our service and communication with our customers.

June 27, 2026

Después de 3 h no me arreglaron el carro. Que desastre como dealer. Se debe sincronizar mejor la atención al público. More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sat Amor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Group 1 Toyota North Austin responded

Dear Oscar, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when service takes longer than anticipated. While some repairs can require additional diagnostic time, we always strive to complete work as efficiently as possible while maintaining quality and safety. Since your review is a bit limited in detail, we would truly appreciate the opportunity to learn more about your visit and make things right. If you would like to discuss this further, please contact Josephine Easter at Jeaster@group1auto.com or call 512-458-2222 x1355 Your satisfaction is important to us, and we hope to have the chance to improve your experience.

June 26, 2026

Human beings don’t come any kinder- nicer - -and more caring than Jared Jones in the the service department at Toyota North Dealership!! I was so blessed as a newcomer to Austin from LV NV to have Jared More

by The dingdong Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Jones
Jun 28, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 26, 2026

I was able to schedule an appointment for a Synthetic Oil change for my 2008 Avalon online. They had a special foe $49.99. Was out of there in 1 hour. More

by maqmo254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Jun 27, 2026 -

Group 1 Toyota North Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 25, 2026

Friendly people, easy process to get serviced with maintenance work on the car from verifying what needs to be done and getting notification that service is complete through text while waiting for it More

by Nhi.mai_217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Dawson
Jun 26, 2026 -

Group 1 Toyota North Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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