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Toyota of North Austin

Austin, TX

4.2
2,770 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,770 reviews

January 14, 2026

Longer wait time then what was told. Did not mention the hidden cost for the service. Tires air was deflated and not checked. The person who assisted did not reply to text message and ca More

by munazza1077
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Zane
January 14, 2026

Excellent good service today Good timing for the appointment and Omar was very supportive, thank you team More

by Minelixa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2026

Everything was clean. Service Advisors were so helpful. They help me with amount of balance. More

by avonagui
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Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Unprofessional, sleezy, and too pushy. Also took over 4 hours for an oil change I had an appointment for. Only to get home and have a massive leak of oil all over my driveway More

by villamar34
Service Price Transparency
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No
Employees Worked With
Yadir nolasco
January 09, 2026

Great service and attention when arriving. Professional minded and call when vehicle is ready will be back More

by Mr T
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Yes
Employees Worked With
Walter
Jan 11, 2026 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2026

Setting an appointment time is useless and a false sense of expectation of services. And not being told the service would take over 4+ hours at the start. Was a huge waste of my time as I wasn't told until More

by SR
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Casey
January 08, 2026

2.5hr oil change, the new service building is very time consuming and lounge rooms are cramped with sick people. Very uncomfortable experience. More

by kaylamariehannington
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Recommend Dealer
No
Employees Worked With
Walter Ortiz
Jan 10, 2026 -

Toyota of North Austin responded

Dear Kayla, Thank you for your feedback. We apologize for the long wait and the discomfort during your visit. We’re currently under construction to create a more spacious and comfortable waiting area. In the meantime, we also offer outdoor seating for those who prefer more space. We appreciate your patience as we work to improve your experience. Please reach out to me at jeaster@group1auto.com if you need further assistance. Best Regards, Josephine Easter Service Customer Relations

January 07, 2026

I provided a review regarding my 2025 Toyota Camry hybrid I purchased it used, it had around 25,000 miles on it. I got a flat tire a week after getting the vehicle. I took it into discount tires and was advi More

by letesiayates
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Recommend Dealer
No
Employees Worked With
Yousef D
Jan 07, 2026 -

Toyota of North Austin responded

Hi Letesiayates, Thank you for bringing this to our attention. We sincerely apologize for not responding to your original review sooner. Your feedback is important to us, and we regret the lack of communication. We will be reaching out to you directly to discuss your concerns and work toward a resolution. Thank you for your patience, and we appreciate the opportunity to make things right. Kara Spears, Customer Service Specialist kspears@group1auto.com

January 07, 2026

My tire had a nail and they charged much more to replace the tire than competitors, unwilling to match or work with me. Did not provide explanation for higher price. Thought they would be friendly having ju More

by Atx123
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Zach
Jan 09, 2026 -

Toyota of North Austin responded

Dear Matthew, Thank you for sharing your feedback. We're sorry to hear about your frustration and appreciate the opportunity to clarify. Our pricing reflects the quality of parts and service we provide, and we strive to remain competitive while ensuring your vehicle receives the best care. We'd be happy to review the details of your visit and explain the pricing in full. Please contact us directly at jeaster@group1auto.com so we can assist you further. Your feedback is important to us, and we value the chance to address your concerns. Sincerely, Josephine Easter Customer Relations Specialist

January 07, 2026

The staff acknowledged me with a handshake and a smile. They kept me informed on the service of my vehicle. More

by onf4you@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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