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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,807 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,808 reviews

February 15, 2026

Two my husband had just replaced the air cabin filter a week ago.. and they tried to upcharge me for a new one. But worst of all they didn’t have the bill ready when I wanted to check out and they sent me More

by Bm0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Bernal-rico
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February 14, 2026

My recent visit to the dealership’s service department was frustrating from start to finish. First, the “not responsible for stolen items” sign didn’t inspire trust. I waited several minutes to even be ac More

by Bespokemarketingagency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot find, all 4 people I interacted with were unprofessional
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February 12, 2026

Poor service. They should check all employees. Today I left my vehicle for an hour and all they did was scan it. I know how I leave my things inside. I took it to More

by loky146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea what the name of the person who helped me is,
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February 11, 2026

Went in to get new key programmed - no appointment set up. Rico handled it and got me on my way in under an hour. A big thank you for your help. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Toyota of North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We do hope we can be of assistance in the future. Take care!

February 09, 2026

Just know if you come here for an oil change they will find a way to sell you extra services . The service person i worked was kind and nice tho. More

by byronharristx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Feb 11, 2026 -

Toyota of North Austin responded

Dear Byron, Thank you for your feedback and for recognizing your service advisor—we appreciate the compliment. We understand your concern regarding additional service recommendations and want to assure you that all services are suggested based on vehicle needs and are always optional. Your comments have been shared with our team to reinforce clear and transparent communication. If you should have any further questions or concerns, please reach out to me, Jose Easter. You can reach me at Jeaster@group1auto.com or my direct line 512-458-2222. Best Regards, Josie Easter Service Customer Relations - Toyota of North Austin

February 07, 2026

Excelente servicio! Walter gracias por tu atención, siempre con amabilidad y profesionalismo!!! Y ahora con remodelación! More

by Mgcm3121
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
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Feb 11, 2026 -

Toyota of North Austin responded

Hola, nos esforzamos por lograr su satisfacción al 100 % y nos alegra saber que tuvo una experiencia tan positiva en Toyota of North Austin. No dude en contactarnos si hay algo más que podamos hacer por usted.

February 07, 2026

100 % recomendable es el mejor dealer de todo Austin se los recomiendo mucho a todos bien agradecido con la experiencia que vivo con ellos son los mejores gracias 💪🙏 por todo More

by Libielestradabanos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalit Castillo Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Karnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Toyota of North Austin responded

Hola, nos esforzamos por lograr su satisfacción al 100% y nos alegra saber que tuvo una experiencia tan positiva en Toyota del Norte de Austin. Gracias por la recomendación y ¡que tenga un día increíble!

February 06, 2026

Zane was great and informed me of the tests on my car and time frame to do the tests. Fortunately everything took sugnificantly less time More

by awood78759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
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Feb 09, 2026 -

Toyota of North Austin responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 06, 2026

Performed additional services that weren't required. The actual bill was over estimate as well. More

by Puneet Grover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Report | Print
Feb 12, 2026 -

Toyota of North Austin responded

Hi Puneet, Thank you for your review. We’re sorry to hear there was confusion about the services completed and the final cost. We take concerns like this seriously and would like to look into your visit in more detail. When you have a moment, please contact Josie Easter at Jeaster@group1auto.com or call me at 512-458-2222 x1355, with your repair order number or any details from your appointment, so we can investigate and work toward a resolution. We appreciate the opportunity to address this. Josie Easter Service Customer Relations - Toyota of North Austin jeaster@group1auto.com

February 05, 2026

In recent visits their service has deteriorate with longer waiting times. My car wasnot given the usual basic cleaning. I received by mail a $150 discount coupon but the staff wasnt wven aware of it a More

by m3m3.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Ortiz
Report | Print
Feb 07, 2026 -

Toyota of North Austin responded

Dear Valued Guest, Thank you for taking the time to share your concerns with us. We truly value your feedback and are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration regarding the longer wait times you experienced. While our team works hard to provide timely and efficient service, there are occasions when higher service volume can cause delays. That said, we recognize how important your time is, and we are actively reviewing our processes to improve scheduling and overall service flow. Regarding the $150 discount you mentioned, we apologize for any confusion this may have caused and would be more than happy to review the invoice with you to ensure everything is clear and accurate. Your perception that our service has declined is something we take seriously. Long-standing customer relationships are very important to us, and we never want you to feel that the level of care you receive has diminished. We appreciate the opportunity to address your concerns and would welcome the chance to discuss this further. Please feel free to contact me directly Jose Easter at Jeaster@group1auto.com or 512-458-2222 EXT 1335, so we can ensure your confidence in our service moving forward. Thank you again for your feedback and for allowing us the opportunity to improve.

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