Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Group 1 Toyota North Austin
Austin, TX
2,973 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,973 reviews
August 28, 2026
Made me wait a half hour in my running car while 40 employees watched me waiting and never thought to ask if anyone had helped me. Had to go into the room full of employees watching me wait twice becau employees watched me waiting and never thought to ask if anyone had helped me. Had to go into the room full of employees watching me wait twice because the first time the guy I talked to told me he would get someone to help me and then did nothing and I had to go back in and insist someone talk to me. Then, after all that they sent me away with a broken vehicle and no loaner because the people with the loaners leave early and anyone who needs one can get bent. I had to Jumpstart my car 4 times after that. Once I brought it back they didn't put the issue I brought it in for, dead battery in a 2 year old car, I had to call 4 times to get ahold of anyone who could tell me what was going on. Worst service department in the history of the universe. Negative 1000 stars. More
by Johnny
Employees Worked With
Rafael
August 28, 2026
The process to check your car in is very organized. You drive up and someone greets you and looks up your appointment on their iPad. HOWEVER… the process to pick your car up is a total shambles. There You drive up and someone greets you and looks up your appointment on their iPad. HOWEVER… the process to pick your car up is a total shambles. There is usually no one who greets you and even though there are many people at their desks, no one wants to help you. You are sent from desk to desk in a humiliating way. Sad because they shoot themselves in the foot with a bad last impression. More
by akeel.din
Employees Worked With
August 26, 2026
Very professional and friendly. I was kept informed of the progress and what was being done. They were efficient…my vehicle ready sooner than expected. I was kept informed of the progress and what was being done. They were efficient…my vehicle ready sooner than expected. More
by Mlawson510
Employees Worked With
Rafael
August 23, 2026
Terrible Service from the facility to the cashier who is upset that I asked her about charges on my account practically ran me away from the dealership. The technician or mechanic put a different type of o upset that I asked her about charges on my account practically ran me away from the dealership. The technician or mechanic put a different type of oil than the one I asked for from the beginning. But I'm not going there again. I only arrived because it was a necessity, since where I go there were usually no appointments. They are unprofessional and their facilities are very, very damaged and not updated! I don't recommend it for service or maintenance. More
by Ozkar
Employees Worked With
Cassey
August 20, 2026
The dealership is adequate. It’s their employees who are problematic. Between the sexist salesman who tried to sell my husband my car instead of me, and the rude guy in the serv It’s their employees who are problematic. Between the sexist salesman who tried to sell my husband my car instead of me, and the rude guy in the service area who told me to shut up when I complained that it had taken three hours instead of the two he promised, I think you have some extreme training issues. More
by lis.novak
Employees Worked With
Martin
August 20, 2026
Omar was fast, friendly, and professional from start to finish. I’m a satisfied customer. Thank you Group1 North Toyota of Austin. finish. I’m a satisfied customer. Thank you Group1 North Toyota of Austin. More
by Anit
Employees Worked With
