Group 1 Toyota North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with him. He did not even show me where is my car. I had to walk around and look for it. They did not even put a oil change reminder sticker on the windshield. Overall not a pleasant experience. More
Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More
Behzad Masoumi represented himself to me as the sales manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professiona manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professionally. He talked at length without providing clear or useful answers. Honestly, if it were not for Toyota’s strong brand and reputation, I do not believe he could sell a can of Pepsi. More
Pedro was so helpfull in the process getting my new suv, the process was a easy. the process was a easy. More
Muy atentos con los clientele me Austin en todas mis nesesidades del carro que andaba buscando nesesidades del carro que andaba buscando More
Wasn’t real impressed with my service advisor. Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! More
Perdo was great to work with. He was respectful, professional and addressed all of my questions and concerns without being vague or evasive. Overall it was my best vehicle buying He was respectful, professional and addressed all of my questions and concerns without being vague or evasive. Overall it was my best vehicle buying experience! More
I was treated with respect from start to finish. I appreciate all the positive interactions. I appreciate all the positive interactions. More
Made me wait a half hour in my running car while 40 employees watched me waiting and never thought to ask if anyone had helped me. Had to go into the room full of employees watching me wait twice becau employees watched me waiting and never thought to ask if anyone had helped me. Had to go into the room full of employees watching me wait twice because the first time the guy I talked to told me he would get someone to help me and then did nothing and I had to go back in and insist someone talk to me. Then, after all that they sent me away with a broken vehicle and no loaner because the people with the loaners leave early and anyone who needs one can get bent. I had to Jumpstart my car 4 times after that. Once I brought it back they didn't put the issue I brought it in for, dead battery in a 2 year old car, I had to call 4 times to get ahold of anyone who could tell me what was going on. Worst service department in the history of the universe. Negative 1000 stars. More





