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Toyota of North Austin

Austin, TX

4.2
2,774 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,774 reviews

January 17, 2026

Front desk for call directing and service center needs imporvement. They seemed disorganized and unhelpful. They do not follow up when they say they will for calls and appointments. Service front desk did More

by Skingaustin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
January 17, 2026

Very polite and helpful. Competent, did a good job in a reasonable amount of time. More

by SC4725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
January 16, 2026

Pedro was amazing throughout the entire process of buying my new car. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to answer all of my questions, explain More

by adilethavallejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Toyota of North Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

Their pricing is convoluted and recommend many unnecessary things. They present one price and then make you pay a different price - a higher price. When I asked about this they complained that it More

by luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane - he was nice and good
January 14, 2026

Longer wait time then what was told. Did not mention the hidden cost for the service. Tires air was deflated and not checked. The person who assisted did not reply to text message and ca More

by munazza1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane
Jan 16, 2026 -

Toyota of North Austin responded

Dear Valued Guest, I’m very sorry for the frustration this situation caused. There should never be hidden costs, and you should always be kept informed about your vehicle and expected wait times. We clearly missed the mark, and I apologize. I’d like the opportunity to go over the repairs with you and clarify any charges you didn’t expect. We appreciate your patience, and I want to make this right for you. Please reach out to me Josie Easter at Jeaster@group1auto.com if you would like to discuss this further.

January 14, 2026

Excellent good service today Good timing for the appointment and Omar was very supportive, thank you team More

by Minelixa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team and Omar! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Everything was clean. Service Advisors were so helpful. They help me with amount of balance. More

by avonagui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Toyota of North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2026

Unprofessional, sleezy, and too pushy. Also took over 4 hours for an oil change I had an appointment for. Only to get home and have a massive leak of oil all over my driveway More

by villamar34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yadir nolasco
Jan 15, 2026 -

Toyota of North Austin responded

Dear Villamar,   Thank you for bringing this to our attention. I sincerely apologize that the you had a massive oil leak after your service. We understand how concerning this can be and appreciate your patience. We will be happy to inspect your vehicle to ensure there’s no damage and topped off any lost oil. Additionally, we’ve reviewed this with our team to prevent it from happening again.   Please reach out to me Jose Easter @ Jeaster@group1auto.com and I will be happy to assist you.   Thank you,   Josephine Easter Customer Service Specialist - Toyota of North Austin

January 09, 2026

Setting an appointment time is useless and a false sense of expectation of services. And not being told the service would take over 4+ hours at the start. Was a huge waste of my time as I wasn't told until More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
Jan 15, 2026 -

Toyota of North Austin responded

Dear Valued Guest, Thank you for your feedback. We apologize for the long wait and lack of communication during your visit. Your time is important to us, and we’re reviewing our process to improve. Please let us know if there’s anything we can do to make this right. You may reach me Josephine Easter @ Jeaster@group1auto.com or call me at 512-323-1391 Best Regards, Josephine Easter Customer Service Specialist Toyota of North Austin

January 09, 2026

Great service and attention when arriving. Professional minded and call when vehicle is ready will be back More

by Mr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
Jan 11, 2026 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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