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Group 1 Toyota North Austin
Austin, TX
2,985 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,985 reviews
September 12, 2026
Everyone is very friendly and helpful. Only issue is going in for an oil change first thing in the morning and being early to check in as the first 3 cars, only to still wait in the lobby Only issue is going in for an oil change first thing in the morning and being early to check in as the first 3 cars, only to still wait in the lobby over 2 1/2 hours for my car. The text thread that is automatically sent to you when you check in, is never helpful. I don’t get responses when I’ve had questions while waiting, which is the purpose. More
by Alexisjohnnycallens
Employees Worked With
I dont have the papers with the names on it
September 12, 2026
I came in asking for a solution for 1 misfire. I received an estimate for 10 different things totaling over $7000. I understand and appreciate them being thorough however I also think it is import I received an estimate for 10 different things totaling over $7000. I understand and appreciate them being thorough however I also think it is important to take into consideration the customers needs. They said they were going to have a rental car ready for me. Whenever I got there to drop my car off, he said yeah sorry we don’t have a car for you. Unfortunately we gave them all out.So he then got me into a rental car next door. I went home and waited for them to start working on my car. He called me the next day and informed me that I had to drive all the way back up there so he could get me in one of their rental cars.. At the end of the day this place I replaced one of my engine coils myself which only cost me $100 out of my pocket and 5 minutes of my time where as the dealership wanted to charge me $1000 for all four and $600 for one. This place is more concerned with making money and numbers than listening to customers. Maybe this is an either a direct reflection of management and or the neighborhood it caters to. Best of luck. More
by Jclephas
Employees Worked With
September 11, 2026
I’d stay away from this dealership. Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but sa Could never get a hold of someone, drove out and they told me car had a blown engine (never did), had me come back out and was ready to buy but said someone else was buying it. Used me as leverage to get them to close faster. Shady, dishonest, and frustrating customer experience throughout the whole process. Wasted 5+ hours of my time plus hundreds on an independent car inspection on a car they were never going to sell to me. More
by Samuel Connolly
Employees Worked With
Rosa Saldana
September 10, 2026
The advisor, Nikati, is not friendly at all. He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with He does not give any updates. Even you stand at his desk, he does not give any update. He looks very serious and not at all comfortable working with him. He did not even show me where is my car. I had to walk around and look for it. They did not even put a oil change reminder sticker on the windshield. Overall not a pleasant experience. More
by srirami_reddy
Employees Worked With
Nikati
September 10, 2026
Dealership is great. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. Just didn’t have time to do my oil change. Was able to create an appointment for a later date though so I’m glad I can still get it done. More
by marvingarcia07
September 05, 2026
Behzad Masoumi represented himself to me as the sales manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professiona manager, but I later learned that he was a sales consultant. His customer service was terrible, and he had no sense of how to communicate professionally. He talked at length without providing clear or useful answers. Honestly, if it were not for Toyota’s strong brand and reputation, I do not believe he could sell a can of Pepsi. More
by jascosolutions1
Employees Worked With
September 04, 2026
Pedro was so helpfull in the process getting my new suv, the process was a easy. the process was a easy. More
by luceroaraiza5
Employees Worked With
September 03, 2026
Muy atentos con los clientele me Austin en todas mis nesesidades del carro que andaba buscando nesesidades del carro que andaba buscando More
by Rafaelperez1072
Employees Worked With
September 01, 2026
Wasn’t real impressed with my service advisor. Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! Was using a coupon emailed to me and was verified when I made my appointment. $19.95 turned into over $100 then reduced to $60. I won’t be back! More
by Btest
Employees Worked With
