Group 1 Toyota North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Huge thank you to Noah Cheatham for taking care of my tire! He made everything so easy and the whole process was quick and smooth. It’s always nice to work with someone who’s friendly and efficient. High tire! He made everything so easy and the whole process was quick and smooth. It’s always nice to work with someone who’s friendly and efficient. Highly recommend him if you’re going through Toyota! More
Broke my suspension, basically refused me from driving because of it and gave a discount on replacement but the price was still much more expensive than other quotes. Ended up having to cancel and receive because of it and gave a discount on replacement but the price was still much more expensive than other quotes. Ended up having to cancel and receive a fine for a missed appointment, miss work, and dealership refused to give more than an additional $12 discount, which was less than the Uber it took to come back to pick up my car. More
The salesperson that helped me was great and was very helpful but the finance person was hard to work with as he had multiple prices wrong on paperwork and didn’t honor what I intially signed for for mon helpful but the finance person was hard to work with as he had multiple prices wrong on paperwork and didn’t honor what I intially signed for for monthly payments and wouldn’t try to find out a solution, he was unreachable and overall had a terrible attitude with helping me. More
Easy to work with! I got a great deal! Just ask for Pedro! Thanks guys! I got a great deal! Just ask for Pedro! Thanks guys! More
I completed a purchase of a preowned vehicle that I found online. While the sale went through, everything was fine. My vehicle was with the dealership for approximately 11 days. I hired A transport company t online. While the sale went through, everything was fine. My vehicle was with the dealership for approximately 11 days. I hired A transport company to deliver my vehicle and specifically asked the salesman to ensure the interior be cleaned before the vehicle was loaded for transport. I was obviously assured it would be cleaned once I pressed the salesman to do so after he gave me the run around that it had not gotten cleaned because it was raining. I stated the rain is not an excuse to not clean the interior. I once again was assured it was going to be cleaned. My vehicle was finally delivered and was shocked to find the vehicle did not have any temporary tags, that it has a a deep scratch where paint came off and the interior filthy. It was so upsetting to realize that since I was not present for the pickup, I was not given the same courtesy provided to in person customers. The interior has a funky scent due to lack of cleaning, the carpet has crumbs, dirt, dog hair, stains that were not disclosed and spills and fingerprints everywhere which are very noticeable. I contacted the dealership Immediately and was just being transferred around. A sales manager finally got back to me and after explaining the situation I was told he would get back to me to see what the could do, seriously? I am still waiting for a call back on my temp tags, copies of the vehicle paperwork I signed, my $500 refund for a hold I had placed on the vehicle and a resolution to dissatisfaction of the interior of the vehicle along with the deep scratch to the pant that was never disclosed to me. I would not recommend purchasing from this dealership online/over the phone, as it is obvious that the same customer care is not provided to those who don’t shop on person. More






