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Group 1 Toyota North Austin
Austin, TX
3,004 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,004 reviews
October 06, 2026
I went in attempted to pull into the carport and I was shooed away. I had never been to this location before. I pulled into the parking lot assuming it was like a stand alone and I needed to go in and tal shooed away. I had never been to this location before. I pulled into the parking lot assuming it was like a stand alone and I needed to go in and talk to someone. I stood there and no one spoke to me and I didn’t know what to do or how it worked. One of the advisors Leo helped me and explained the process quickly to me and how it would work. When I pulled into the carport there were people that had gotten there after me being serviced. Leo told me to ask for him but I didn’t understand what he meant so I was with a Hispanic girl. I had made an appointment and chosen the service I needed. She told me I needed to get a coolant flush and I told her I didn’t want it but she told me “with the mileage we need to get that done” and me not knowing much about the coolant situation after I told her no twice she made it sound like she wouldn’t service my car if I didn’t do it. So she added on there. I specifically didn’t choose that service cause I couldn’t afford it. I was confused and had to call my dad cause he works for ford and I told him what happened and he told me she lied and pressured me cause she wanted something.One of the front desk ladies at the main dealership also let me know that I was told the wrong information not go over there immediately and tell them this is what o came for and I don’t need anything. I went to find her and I spoke to two people before I was able to get someone to get her attention. When they told her I wanted to talked to her she kept doing whatever she was doing with my car and had me waiting for like five minutes in that time they had taken my car back and when I told her I didn’t want the additional service she disappeared for a little. Didn’t speak to me and then when she did she said they’re pulling your car around. They pulled my car around aggressively left the seat messed up and didn’t tell me they didn’t service my car. I went back inside thinking they had just forgotten to tell me to pay. She did not come in an explain what happened Leo happened to be inside and got that I didn’t need to pay. And when I got back in my car I realized I hadn’t been serviced. No explanation nothing. I got up early running off of no sleep after working it was unnecessary and very frustrating. I’m not going back ever. More
by naenae9780
Employees Worked With
I don’t know who I worked with directly.
October 02, 2026
Went in for a recall issue with my toyota prius. I was happy with the actual technical work (the recall was fixed), but was disappointed by everyone else I interacted with. 1. When pulling int I was happy with the actual technical work (the recall was fixed), but was disappointed by everyone else I interacted with. 1. When pulling into the service center, the advisor who ended up helping me (Jared) had the most "I don't want to be here" attitude. Barely said anything to me, and even SIGNED the initial release of work on his datapad without asking me. That was a red flag. 2. I got a request to approve of extra potential work and got a charge for 'shop fees' which was totally uncalled for given that I was in for a recall. I had to text multiple times to get a response. And not only was the advisor's response delayed, it also was quite curt with on a different phone number that said "This is Jared call me". Super rushed and I would have really appreciated a "please" or "Kindly give me a call when you're free". Just overall rude. 3. When trying to check out of the dealership, I had a bunch of paperwork to sign. The lady at the desk just had a "don't bother me" attitude and treated me (and others) with a very neutral-negative tone. It's a shame because there seemed to be others who were more pleasant. But the folks I interfaced with seemed quite unpleasant and made me not want to go back, especially for a service center. More
by Anthony
Employees Worked With
Jared
September 26, 2026
Helpful & accurate on time estimation. Long line but moved quickly. In & out in less than an hour. Long line but moved quickly. In & out in less than an hour. More
by Susie
Employees Worked With
September 26, 2026
Se espera una eternidad, los precios de los servicios son excesivos,un señor oscuro mientras esperaba nos trato mal y nos grito por sentarnos en unas sillas, quiero cambiar el carro solo para no tener que vo excesivos,un señor oscuro mientras esperaba nos trato mal y nos grito por sentarnos en unas sillas, quiero cambiar el carro solo para no tener que volver alli More
by marianellarodriguez1974
Employees Worked With
