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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,729 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,729 reviews

November 29, 2025

Casey was very helpful & did an excellent job of keeping me informed about my insurance and other matters. More

by cype
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Will and Angel
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November 29, 2025

This dealership goes above and beyond to help you with your vehicle. I would recommend this dealership to everyone! More

by heatherann098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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November 29, 2025

He was really helpful In guiding and providing the best advice for me as a first time buyer. More

by dmendez4906
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 27, 2025

The staff are all very friendly. Although there were many people, the procedures were completed quickly. More

by j.liat2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2025

Scheduled a service and was expecting to pay $900. Got sent over a quote after they did an inspection and they recommended some additional service that I agreed to because the quote came out to $1042. More

by 15Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil
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Nov 27, 2025 -

Toyota of North Austin responded

Dear Valued Customer, Thank you for sharing your concerns with us. We sincerely apologize for the confusion and frustration caused by the difference between the quoted price of $900 and the final invoice of $1,350. After reviewing your case, it appears the initial estimate did not include labor charges, which should have been clearly communicated upfront. This oversight is unacceptable, and we take full responsibility for the error. We understand how important accurate pricing is, and we are committed to ensuring transparency in all future estimates. Please let us know what works best for you, and we will do everything possible to resolve this promptly. If you have any questions or would like to discuss further, feel free to contact me directly at JEaster@group1auto.com Thank you for your patience and for giving us the opportunity to improve. Sincerely, Josie Easter, Service Customer Relations Toyota of North Austin - jeaster@group1auto.com

November 25, 2025

Both the sales team and the financial department where straight forward and easy to deal with. I'm happy with the service and would recommend them to friends and family. More

by TXMatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2025

Going in today I was very nervous getting my first car but Joe made the experience very calm and welcoming would definitely recommend Joe to any of my friends to get a new car More

by desiree_mendoza23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Toyota of North Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of North Austin. Thanks for the recommendation, and have an amazing day!

November 19, 2025

Pedro is an incredibly kind person. He is very patient and attentive throughout the whole process. If you need to buy a car, I highly recommend Pedro. More

by Chenjingting962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Toyota of North Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2025

Hacen mal el trabajo , para hacerte pagar más por cosas innecesarias, son muy incompetente en el trato a sus clientes, dan malas atenciones y se atreven a insultar al cliente. Hoy me sucedió haciéndole ser More

by César Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mujer morena cubana o dominicana
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Nov 19, 2025 -

Toyota of North Austin responded

Dear Mr. Rodriguez, Thank you for reaching out and sharing your concerns. We truly appreciate your feedback and understand how frustrating it must have been to feel you received poor service and paid for repairs that may not have been necessary. Please accept our sincere apologies for the inconvenience this has caused. Your trust is very important to us, and we want to ensure transparency and fairness in every interaction.  If you have any questions in the meantime, please feel free to reply to this email at JEaster@group1auto.com Josie Easter, Service Customer Relations

November 18, 2025

I am very sad and disappointed with the service. After being a customer for almost four years, we received terrible service with few options. We spent four days negotiating. More

by Alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny De La Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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Nov 19, 2025 -

Toyota of North Austin responded

Hi Alejandra, Thank you for sharing your feedback. We’re truly sorry to hear that your experience left you feeling sad and disappointed after several days of negotiation. Our goal is always to make the car-buying process smooth and positive, and it’s clear we fell short in your case. We value your time and trust, and we’d appreciate the opportunity to learn more about what happened and how we can make things right. Please reach out to us directly to Brendan Madsen (Sales Manager) at BMadsen@group1auto.com and we’ll do everything we can to address your concerns.

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