Group 1 Toyota North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Thanks so much, Phillip was really nice, professional and the whole staff took really good care of me! the whole staff took really good care of me! More
I went to Toyota of North Austin for new vehicle services this morning. Mr. Sergio Barne was my assigned service advisor. The dealer provides the virtual time tracking and the assigned service advisor and this morning. Mr. Sergio Barne was my assigned service advisor. The dealer provides the virtual time tracking and the assigned service advisor and the vehicle owner communications continue open during the vehicle being served. The result of the vehicle diagnose was feedback to the vehicle owner during the service via email. Mr. Barron addressed the issues and detailed causation of the issues to me when service completed. The working process is very efficient and orderly. All employees were focused on their responsibility. Mr.Barron was very professional and knowledgeable for what he's doing. My appointment service with Mr. Sergio Barnon and the dealer was excellent and very happy. Sincerely, Mary More
The service department was great. My service advisor was Casey Elliott He was quick fast responsive made it easy to get in and out thanks. My service advisor was Casey Elliott He was quick fast responsive made it easy to get in and out thanks. More
Great impeccable service and outstanding service with excellent service advisor (Walter Ortiz). Thank you Toyota of North Austin. Keep up the great service ! excellent service advisor (Walter Ortiz). Thank you Toyota of North Austin. Keep up the great service ! More
I was able to call and make an appointment within 24 hours. I was told by another dealership that the recall repair would take anywhere from 24-48 hours. The team at Toyota North Austin got me in and ou hours. I was told by another dealership that the recall repair would take anywhere from 24-48 hours. The team at Toyota North Austin got me in and out within 3 hours! Great Job, team! More
Worst service experience I've ever had. Communication was non-existent, couldn't find my service person nor my car. No trust; no thank you. Communication was non-existent, couldn't find my service person nor my car. No trust; no thank you. More
Services department was terrible. It took three hours to do oil change with appointment. The rear panel screw came off. I request for new screw but not getting done. I noticed it when It took three hours to do oil change with appointment. The rear panel screw came off. I request for new screw but not getting done. I noticed it when I got home I called service department but they didn’t pickup the phone. I had to drove back at 4:30 pm and they told me all the mechanics went home. I was asking for the manager and finally I had one technician come out and help. The job was done within 5”. What is the joke! More
I went to change oil with the coupon for $29 and cents I show Nikita and at the end he charged me something else and if don’t ask if my car it’s ready never said anything. show Nikita and at the end he charged me something else and if don’t ask if my car it’s ready never said anything. More






