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Group 1 Toyota North Austin

Austin, TX

4.1
2,917 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,917 reviews

June 21, 2026

I had a great experience working with Dylan! As a first-time car buyer, I had a lot of questions and was pretty nervous about the whole process, but he made everything easy to understand and wal More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Palladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

One of the worst service departments I’ve ever been to as far as professionalism should maybe treat your customers a little bit better and stop being rude More

by Rragsdale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Calamore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Natalit Castillo Sarmiento
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Awesome experience getting my Jeep. Josh White is the best in getting me what I wanted & made me feel not like a customer but a friend who really cared about getting me into my Jeep. I' More

by 13gabealonzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Went in for oil change. It was busy so I had to wait but they had a waiting area indoors. More

by zeravlanauj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
June 18, 2026

Service advisor Walter is fantastic to work with. He recommends needed services and how it will improve performance of vehicles. I always ask for him when scheduling More

by bp15ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
Jun 21, 2026 -

Group 1 Toyota North Austin responded

Hi, we are so happy to read such a great review about Group 1 Toyota North Austin! Thanks again for the recommendation, and have an amazing day!

June 17, 2026

Quick service for my highlander. Comfortable waiting area, which was a big improvement over the area where I waited for previous service More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 20, 2026 -

Group 1 Toyota North Austin responded

Hi, we are so happy to read such a great review about Group 1 Toyota North Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2026

Rafael was very helpful and got my vehicle before my appt. Thank you again Rafael! More

by tina.samudio68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafeal
Jun 17, 2026 -

Group 1 Toyota North Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2026

Confusions happened when I tried to pay in the cashier, I surprised that my coupon was not considered. I talked to Lucky, he told me that I should inform him when check in. He fixed this situation and made More

by Aamer Mahmood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky
Jun 16, 2026 -

Group 1 Toyota North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

June 15, 2026

I’ve purchased all of my vehicles with Saeed’s help and guidance, and I’ve always been extremely satisfied with my choices. He is knowledgeable, honest, patient, and truly cares about finding the right veh More

by kiarash_bch
Recommend Dealer
Yes
Employees Worked With
Saeed Marandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Saeed here at Group 1 Toyota North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

I had a really disappointing experience with a blue Toyota Tacoma listed for $26,500. I messaged them on Facebook Marketplace, and the salesperson suggested $20,000 might be reasonable. So, I drove in More

by aaronasim1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dany Sanchez Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Group 1 Toyota North Austin responded

Dear Aaron,   Thank you for taking the time to share your experience. We’re very sorry to hear that your visit did not meet your expectations and that you felt misled regarding both pricing and the vehicle’s condition.   We take transparency seriously, and we regret any confusion surrounding the pricing discussed prior to your visit versus what was presented in-store. That is not the experience we want for our customers, and we will be reviewing this internally with our team to ensure clearer communication moving forward.   We also apologize that the condition of the vehicle did not match your expectations based on the listing photos. We strive to present our inventory as accurately as possible, and your feedback highlights an area where we need to improve.   We understand how frustrating it must be to make a long trip and leave feeling disappointed. We would appreciate the opportunity to speak with you directly, review what occurred, and see if there is a way to make this right.   Please contact me, Edgar Cervera, (Sales Manager) at Ecervera@group1auto.com or call 512-458-2331 x1109 if you would like to discuss this further.   Thank you again for your feedback.

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