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Group 1 Toyota North Austin

Austin, TX

4.1
2,971 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,971 reviews

August 27, 2026

Marialbys was awesome she was very nice and helpful at dealer service department. Helped me with my vehicle repairs. Thank you! More

by jjsd00
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marialbys
August 26, 2026

Very professional and friendly. I was kept informed of the progress and what was being done. They were efficient…my vehicle ready sooner than expected. More

by Mlawson510
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Yes
Employees Worked With
Rafael
August 23, 2026

Terrible Service from the facility to the cashier who is upset that I asked her about charges on my account practically ran me away from the dealership. The technician or mechanic put a different type of o More

by Ozkar
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No
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Cassey
August 23, 2026

Not recommended They stole my car mates. And last time RR stole my wheels. Bad experience again More

by Sarah.zach
Service Communication
Recommend Dealer
No
Employees Worked With
Carter
August 22, 2026

Jerrod Jones is fantastic. Been my service contact for years (across multiple dealerships) and wouldn't go to anyone else. More

by junk11
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Yes
Employees Worked With
Jerrod Jones
August 21, 2026

Ramon was fantastic, he was attentive to my needs and very informative. He was good More

by Laura
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Yes
Employees Worked With
Ramin
Aug 22, 2026 -

Group 1 Toyota North Austin responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota North Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2026

The dealership is adequate. It’s their employees who are problematic. Between the sexist salesman who tried to sell my husband my car instead of me, and the rude guy in the serv More

by lis.novak
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Martin
Aug 27, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Customer, We’re truly sorry to hear about your experience. The behavior you described does not reflect the level of respect or professionalism we expect from our team. Every customer deserves to be heard, treated courteously, and included in all conversations regarding their vehicle. We take your concerns seriously and would appreciate the opportunity to learn more so management can address this directly with the employees involved. Please contact us at your convenience so we can discuss your visit further. Kennedy Echetebu Assistant Sales Manager - Group 1 Toyota North Austin kechetebu@group1auto.com

August 20, 2026

Omar was fast, friendly, and professional from start to finish. I’m a satisfied customer. Thank you Group1 North Toyota of Austin. More

by Anit
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Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Group 1 Toyota North Austin responded

Hi Anit, we're happy you found Omar to be so supportive during your experience here at Group 1 Toyota North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2026

Ali worked with my wife and I to get us into a used vehicle. Him and his team were awesome and very helpful! More

by mussocody
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ali
Aug 27, 2026 -

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2026

Sat around for my appointment, no one approached me. Went in and talked to someone, they sent me back to my car to wait. I waited. Eventually, someone helped me 10 minutes after I’d been standing around More

by Whatever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Aug 27, 2026 -

Group 1 Toyota North Austin responded

Dear Valued Customer, We sincerely apologize for the frustrating experience you had during your recent service visit. You should have been promptly greeted, kept informed about the status of your vehicle, and given clear instructions when it was ready. Being passed from person to person, and feeling as though you were inconveniencing our team, is unacceptable and does not reflect the level of service we expect to provide. We appreciate you bringing this to our attention. Your feedback will be shared with our service leadership team so we can address the communication and customer-service issues you experienced. We would value the opportunity to speak with you directly and work toward earning back your trust. Jose Rodriguez Asst Service Manager - Group 1 Toyota North Austin joserodriguez@group1auto.com

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