Toyota of North Austin - Service Center

Friendly staff. Great service! The entire staff here is always very friendly and the service was super quick. I will continue to go to this location for future services. The entire staff here is always very friendly and the service was super quick. I will continue to go to this location for future services. More

Great, as always I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment a few days in advance, the service wait is short (at least it always has been for me with J. Hernandez), and they are understanding even if you arrive about 5 minutes late as I did this rainy morning. More

10,000 mile service great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, a great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, and they let me choose another drop off date and time which was nice, thanks! More

15,000 mile service Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they were on a Saturday, my car was ready in an hour. More

TEAM WORK MAKES IT HAPPEN I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Re I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Research Blvd location where Doug Haugen Sales Consultant ,graciously and personally, walked me back to the service area and Jeremy Horton Service Consultant. Jeremy deserves recognition for excellent customer care. Jeremy's confident manner and follow through in every facet of this initial visit was impressive. Those in the service bay areas deserve recognition also for a relatively short wait time on a 20,000 maintenance, oil change, and auto inspection. All this to say that TEAM WORK is where it's at!!! I look forward to building history with this TEAM. Shelley Rubin Hilltop Securities Austin TX More

Always does a good job I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with hi I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with him. Best regards, Ken Messner More

1-year Routine Maintenance Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 y Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 years and have been able to get in and out (while waiting) in about an hour. This last visit (Oct, 2018) the service dept. managed to complete the process in about 40mins. !! Kudos to the service team... More

Great service. It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was nice. More

Love Charles Maund We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund empl We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund employees always happy, friendly, and helpful. More

Bad Battery Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. More