1,254 Reviews of Toyota of North Austin - Service Center
Great Service I always have a great experience getting my car serviced at Charles Maund. I can schedule it when I need to online. I'm always greeted right away and I always have a great experience getting my car serviced at Charles Maund. I can schedule it when I need to online. I'm always greeted right away and with a smile, and the time it takes from start to finish is always quicker than I expect. This was my 6th visit, and I don't plan on taking my car anywhere else. More
Exceptional, as always From scheduling ease to quick and friendly service, everything about the service was pitch perfect. The wait was shorter than I anticipated and though From scheduling ease to quick and friendly service, everything about the service was pitch perfect. The wait was shorter than I anticipated and though I arrived a few minutes early, the car was serviced when I arrived. I bring both cars here for service because of the dependability and reliability of the service (and of J. Hernandez). More
Exceptional Philip Rodriguez was super nice and helpful for my service. And Joe Buantello went out of his way to help me with the process and saved me money that Philip Rodriguez was super nice and helpful for my service. And Joe Buantello went out of his way to help me with the process and saved me money that I didn’t to spend for my service. More
Fast Routine Service Took car in for routine maintenance and out of there in less than an hour. They have added a food bar since I last went in and still have free donuts Took car in for routine maintenance and out of there in less than an hour. They have added a food bar since I last went in and still have free donuts and computers. Kevin, my service guy, was friendly and professional. More
Another nice maintenance experience with Charles Maund I went to Charles Maund Toyota for 15K miles factory maintenance service last Saturday morning and it's another nice experience as my previous one. Th I went to Charles Maund Toyota for 15K miles factory maintenance service last Saturday morning and it's another nice experience as my previous one. The waiting room is a little crowded and now they have a small breakfast/snack bar offering Taco/hotdogs and other options at attractive price for breakfast in the waiting room. It's awesome! The mandatory soft drinks/coffee and donuts are still the same. I didn't feel that 40 minutes had passed when my car was ready after the maintenance was completed. Everything is perfect except that I may need to replace the air filter soon. Look forward to my next visit at 20K miles maintenance! More
Excellent service and I Did not have to wait long and the service advisor was prompt and friendly and the girls that worked at the Check out were awesome and I Did not have to wait long and the service advisor was prompt and friendly and the girls that worked at the Check out were awesome More
Great Service at Charles Maund Toyota I'm always treated very well at Charles Maund Toyota. My salesman, David Hardy once again took excellent care of me on the sales side. I have now purc I'm always treated very well at Charles Maund Toyota. My salesman, David Hardy once again took excellent care of me on the sales side. I have now purchased 4 cars from David, and it's been a pleasure every time. He makes the buying process so smooth and relaxed. Thank you David. On the Service side, Lance Culpepper also takes great care of me, explaining each situation completely and making sure the job is done well. Thanks Lance. More
Exceptional My service provider, Effram, was truly exceptional, resulting in my willingness to rate the service as Fantastic. The staff had a comraderie and worke My service provider, Effram, was truly exceptional, resulting in my willingness to rate the service as Fantastic. The staff had a comraderie and worked as a team to ensure all my concerns were addressed. and that’s the reason I return for my car service. Moreover, the staff is diverse, knowledgeable and friendly. I’ll be back. More
Scheduled Maintenance I went in for my 5000 mile maintenance check. The service was very quick and efficient. Angel worked with me and was very informative and professional I went in for my 5000 mile maintenance check. The service was very quick and efficient. Angel worked with me and was very informative and professional. Highly recommend. More
Reliable, efficient and dependable service. Excellent customer service, efficient and friendly service team. KP Kirkpatrick provides excellent service every time that I bring my vehicle in to be Excellent customer service, efficient and friendly service team. KP Kirkpatrick provides excellent service every time that I bring my vehicle in to be serviced and communicates honestly every time. More