Toyota of North Austin - Service Center

I just checked up my car, and it was great. I brought my car for last appointment for check up my 2017 Toyota. It was great for customer service, very friendly, and the waiting area very comfort I brought my car for last appointment for check up my 2017 Toyota. It was great for customer service, very friendly, and the waiting area very comfortable including free coffee,WiFi, and news with big TV screen. I like it, and I would like recommend for anyone come this dealership. More

Excellant!!! Service rider was excellent, 10 rating. very timely and listened to what I needed. I would buy from charles maund toyota again, very nice and helpful Service rider was excellent, 10 rating. very timely and listened to what I needed. I would buy from charles maund toyota again, very nice and helpful people. More

Great Experience I had an appointment at 7 AM, the doors opened on time and was greeted promptly and my work was completed in under 30 minutes. I barely had time to d I had an appointment at 7 AM, the doors opened on time and was greeted promptly and my work was completed in under 30 minutes. I barely had time to drink a cup of coffee and eat a donut. I was very happy More

Be sure to ask for KP Kirkpatrick, Service Consultant. KP Kirkpatrick in the Service Department is one of the best Service Consultants I have had the pleasure to work with. He handled everything for me fro KP Kirkpatrick in the Service Department is one of the best Service Consultants I have had the pleasure to work with. He handled everything for me from the smallest details to the bigger issues regarding what needed to be done in getting my Prius back on the road. My platinum warranty (I had purchased at Charles Maund) was good advice (from Adam Barker who sold me my car and the warranty) because it paid for itself on this single repair!! KP even arranged my rental car saving me time and energy by doing so. KP called me twice over a period of 3 days keeping me informed on the progress of my car’s repair. He made all the arrangements in locking down the insurance adjuster’s day and time of arrival as well. When I picked up the car on the 3rd day (morning) it had been raining all night and into the morning. When I received my Prius I saw that they had gone to the trouble of washing the car. Even though it might begin raining again at any moment. But the rain had stopped and I drove away fully washed, a $0 payment for all the work they had completed, (around $2,400), rental care gone and I was on my way. I know this is quite a long letter, but I have purchased many, many cars over the past 49 years. And when a dealership goes that “extra mile” to prove they are the best, not by saying it, but to litterly prove by their service that indeed talk the talk, and walk the walk, people need to hear such experiences from the customers. KP Kirkpatrick, my service consultant is the best. No need to worry, he’ll take care of you. He also has a great attitude, and sense of humor that is always welcomed. Am I satisfied with Charles Maunds service? You bet I am! More

10,000 service chris Heiman goes out of his way to handle the service for my two Toyota's. He works on my schedule as much as he can. chris Heiman goes out of his way to handle the service for my two Toyota's. He works on my schedule as much as he can. More

Great service Quick friendly service work is always done right. Wait time is minimal. Service consultant always communicates any concerns with my car and gives me o Quick friendly service work is always done right. Wait time is minimal. Service consultant always communicates any concerns with my car and gives me options/advice for getting the repairs completed. More

Excellent Service Lance was very helpful in replacing my part under warranty. Him and repair team had me in and out in less than 90 minutes! Thanks! Lance was very helpful in replacing my part under warranty. Him and repair team had me in and out in less than 90 minutes! Thanks! More

Fast and friendly I Randomly went in to service my car and they got me in fast and with such great service. I’m very pleased.with the visit. I Randomly went in to service my car and they got me in fast and with such great service. I’m very pleased.with the visit. More

Maintenance Good experience. Got in quickly...waited for vehicle. Waiting room quiet and calm. Kevin explained things to me that needed to happen. Extra steps Good experience. Got in quickly...waited for vehicle. Waiting room quiet and calm. Kevin explained things to me that needed to happen. Extra steps were done quickly and I went about my day. More

Very pleasant The reason why i rate high is because of the service i received from Mr Effrim and how helpful he was thank you Mr Effrim. The reason why i rate high is because of the service i received from Mr Effrim and how helpful he was thank you Mr Effrim. More