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Toyota of North Austin - Service Center

Austin, TX

4.1
1,254 Reviews

1,254 Reviews of Toyota of North Austin - Service Center

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March 11, 2018

10,000 mile service Very easy to get the appointment I wanted, and didn't take forever to do the whole service. This is a great dealership....Wouldnt go to any other Toy More

by John Bedard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 12, 2018 -

Toyota of North Austin responded

Thank you for your feedback, John! We are glad your visit to our dealership left you completely satisfied. We truly appreciate your business, and look forward to working with you again in the future!

March 09, 2018

Great work from good people! Every visit to Charles Maund is outstanding and the folks that work there are all first rate :>) The waiting room is OK and other than the doors bei More

by Berliners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz, Jacob Self
Mar 12, 2018 -

Toyota of North Austin responded

Berliners, thanks so much for stopping by Charles Maund Toyota! We truly appreciate it and thank you for the positive rating!

February 27, 2018

Awesome In for schedule maintenance. I had No appointment on a Saturday morning. I was able to get In and out in about an hour. It was great. More

by Dbassford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 28, 2018 -

Toyota of North Austin responded

We appreciate you taking the time to leave us this positive review! We are glad that you found your experience to be a great one at Charles Maund Toyota and we hope you choose us again!

February 23, 2018

Great experience Good experience from purchase to service checks and parts. Our cars flooded in Harvey and everyone was nice and helpful when we bought the new car and More

by Mlhude
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sayad Smith, Martin Flores, Alex Garcia
Feb 26, 2018 -

Toyota of North Austin responded

Mlhude, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!

February 19, 2018

Good service at Charles Maund Toyota I was very happy with the routine maintenance last week at Charles Maund Toyota. They fixed the minor problems and did what was required for that mil More

by janedoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
Feb 20, 2018 -

Toyota of North Austin responded

Hi janedoe, thank you for the positive rating! We greatly appreciate your kind feedback on your experience with our service department. Thank you for choosing Charles Maund Toyota, and we hope to see you again soon!

February 17, 2018

Service I purchase my vehicle from Charles Maund Toyota Austin. Everyone is so helpful and friendly. I have always been provided with the excellence Toyota se More

by Kita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Kirkpatrick (KP)
Feb 19, 2018 -

Toyota of North Austin responded

Thank you for the five star rating, Kita! We're so glad you had a great experience with us at Charles Maund Toyota. Please let us know if there is anything else we can do for you in the future. Thanks again!

February 13, 2018

Was a Honda owner now a Toyota owner Less than a year ago we were looking for a CRV but we found Honda dealership would not negotiate w/ us. We received a call from Charles Maund, we foun More

by Tallone#316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Yebra, Adrienne Guzman, Frank Lopes
Feb 13, 2018 -

Toyota of North Austin responded

Thank you for your great rating, Tallone#316! It was our pleasure to provide you with the excellent service you deserved during your recent visit. We truly appreciate your business & thank you for choosing Charles Maund Toyota. Have a fantastic day!

February 11, 2018

Buyers / Toyota Owners Beware!! Service department charged me for alignment that they never completed. As a result, my brand new tires where destroyed and my families safety was at r More

by Toyota Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Clarke
Feb 16, 2018 -

Toyota of North Austin responded

Hello. I believe we spoke to you previously about this situation. It is absolutely not that we won’t accept responsibility, but in this case we can’t. You installed an aftermarket lift kit yourself and for that we cannot align the vehicle back to factory specs. This was explained to you at the time this happened by our technician. We hope that one day we can earn your business back. Have a great day.

February 07, 2018

Wonderful, service provider. Always, greeted with kindness. My reason for giving Cal Wilson, such a great review is because, I feel as if I have know him for a long time. I am always treated with such kindness More

by Patton52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal Wilson
Feb 08, 2018 -

Toyota of North Austin responded

Patton52, thanks so much for stopping by Charles Maund Toyota! We truly appreciate it and thank you for the positive rating!

February 07, 2018

Quick and easy car inspection My car inspection was quick and easy, without any problems. I brought my car in, and the inspection was finished in about half an hour. More

by Orion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Feb 08, 2018 -

Toyota of North Austin responded

Orion, Thanks for the positive review! We hope to see you back at the dealership soon!

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