Toyota of North Austin - Service Center

Transparent Service! Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. I didn’t even buy my car through Charles Maund and felt like I should have! Thank you Walter! More

Always great service! I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. More

Warranty service Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complemen Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complementary shuttle, it really helped me. Thank you. More

Quick & Easy Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. The Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. They remember you and they help you out in any way possible without pressuring you into decisions you don’t want to make. I think it’s amazing that Kevin remembered me and I had only been in once before but it had been months since my last visit. It’s great to have a dealership with employees who care more about the customer than a commission. More

Great Service Martin Flores always does a professional job when I go in for service. This is my second vehicle purchased and serviced at Charles Maund and I only ha Martin Flores always does a professional job when I go in for service. This is my second vehicle purchased and serviced at Charles Maund and I only have good things to say about everyone I have met. More

Oil change Long wait during the week. Need to be a bit faster or hire more people to assist. I had to wait to get attended then wait 1 hour to get oil change. Long wait during the week. Need to be a bit faster or hire more people to assist. I had to wait to get attended then wait 1 hour to get oil change. More

Quality car service provided by the service team department The team in the service department at Charles Maund Toyota are a wonderful group to work with. They always get your car serviced in time as promise The team in the service department at Charles Maund Toyota are a wonderful group to work with. They always get your car serviced in time as promised. More

Honest friendly service The service area is well staffed and everyone seems to be intent on doing great work and treating customers like we all want to be treated—with honest The service area is well staffed and everyone seems to be intent on doing great work and treating customers like we all want to be treated—with honest and friendly service. A great place. Sony Bala was especially pleasant to work with and solved a problem on the spot at no charge. Just one example of the great customer service at Charles Maund. More

Free Service I bought a Camry last year and took if for the third free service. Every thing went smoothly. I did not have to wait and after the service the staff I bought a Camry last year and took if for the third free service. Every thing went smoothly. I did not have to wait and after the service the staff went with all the details and fixed the date for the next service. More

Trustworhty dealer for service and get a deal. This dealer is the only place i'd take my car for services. My service manager went above and beyond to get things done smoothly, precisely as i wante This dealer is the only place i'd take my car for services. My service manager went above and beyond to get things done smoothly, precisely as i wanted and importantly fast. I didn't even wait too long in the waiting area. I'd definitely keep going there as long as Toyota keep giving me a good deal to buy my next vehicle and so i can keep coming back for services. That's for real. Thanks. More