Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,251 Reviews of Toyota of North Austin - Service Center
Sort by
September 23, 2017
Great customer service! Customer service was great......this is very important to me. Service rep was personable and friendly. I will return! You hardly find excellent servic Customer service was great......this is very important to me. Service rep was personable and friendly. I will return! You hardly find excellent service these days but it is nice when you do. More
by Jo123
Employees Worked With
Kirk Johnson
September 15, 2017
Service visit - Effrim Veal wonderful service. Came for 25k service. Made appointment the day before and they were able to fit me in. When I arrived, Mr. Veal was expecting me an wonderful service. Came for 25k service. Made appointment the day before and they were able to fit me in. When I arrived, Mr. Veal was expecting me and ensured a quick completion of the service. He even noticed my car needed a wash and offered to run through washer when it was done. Thank you - great service. More
by Cmel
Employees Worked With
Effrim Veal
August 25, 2017
wonderful I HAVE BEEN A COSTUMER FOR MANY YEARS AND MR. WES HAS BEEN AWESOME AND WONDERFUL I WILL RECOMMEND TOYOTA TO EVERYONE. JERRY WAS ALSO GREAT I HAVE BEEN A COSTUMER FOR MANY YEARS AND MR. WES HAS BEEN AWESOME AND WONDERFUL I WILL RECOMMEND TOYOTA TO EVERYONE. JERRY WAS ALSO GREAT More
by paula50
Employees Worked With
JERRY AND WES
August 21, 2017
Efficient and Customer Friendly Experience I arrived at my appointment time and my service representative, Lance, greeted me and went over what would be done. He showed me to the waiting room w I arrived at my appointment time and my service representative, Lance, greeted me and went over what would be done. He showed me to the waiting room where I was invited to take advantage of coffee and donuts while I waited. The wait time was even quicker than anticipated and I was on my way sooner than expected. The overall experience was most efficient and pleasant. More
by glrogers2
Employees Worked With
Lance Culpepper
August 03, 2017
Outstanding I have a outstanding advisor . Lance C. Friendly, fast service . Will refer everyone that I know to this service center . Car wash after service. Talk I have a outstanding advisor . Lance C. Friendly, fast service . Will refer everyone that I know to this service center . Car wash after service. Talk to you about next service appointment . Call for reminder. More
by Outstanding
Employees Worked With
Lance Culpper
July 31, 2017
Excellent service for routine maintenance It was very easy to make an appointment, I was warmly greeted by Kevin when I arrived and he told me exactly what routine maintenance I needed. The s It was very easy to make an appointment, I was warmly greeted by Kevin when I arrived and he told me exactly what routine maintenance I needed. The service took a little less time than stated and Kevin explained afterwards what work had been done. More
by janedoe
Employees Worked With
Kevin Coyle
July 24, 2017
Tire Roation Time I love receiving excellent service! You have an excellent staff who takes care of that for you. Waiting is okay time makes for excellent work. I love receiving excellent service! You have an excellent staff who takes care of that for you. Waiting is okay time makes for excellent work. More
by Granny Eva
Employees Worked With
Angel Rodriguez/Service Adviser and Brandon Primus/Technician
July 22, 2017
Steeped it up to way beyond expectations Met right away after pulling in to the service area for the 20,000 mi service. Service that in the past took an hour or so only took only 30 minutes. Met right away after pulling in to the service area for the 20,000 mi service. Service that in the past took an hour or so only took only 30 minutes. Advisor close out was great! Total experience was outstanding. More
by cc124816
Employees Worked With
Will Manella
July 22, 2017
5000 mile service very efficient and quick service. I didn't have to wait very long, and the service was completed in a timely fashion. The waiting area was clean and very efficient and quick service. I didn't have to wait very long, and the service was completed in a timely fashion. The waiting area was clean and conducive to waiting More
by kgg15
Employees Worked With
Carlos Trevino
July 21, 2017
Best Experience Ever!! My experience at Charles Maund Toyota was absolutely superb, from the beginning to the end of my car repair. Wes Newman who is the service manager, an My experience at Charles Maund Toyota was absolutely superb, from the beginning to the end of my car repair. Wes Newman who is the service manager, and whom I've known for 12 years, introduced me to Danyelle Chayhitz, the collision Representative for Charles Maund. She was very supportive, personable and above all very professional. She and Wes deserves a five star!! More
by Sherry29
Employees Worked With
Danyelle Chayhitz
