Toyota of North Austin - Service Center

Scheduled maintenance I did not scheduled service in advance, yet I experienced timely and expedite service. I truly felt a valued customer and Mr. Rodriguez made sure I ha I did not scheduled service in advance, yet I experienced timely and expedite service. I truly felt a valued customer and Mr. Rodriguez made sure I had a flawless experience. Thank you More

Everything went great! Paul, the person in the car service area said it would take one hour and it was exactly one hour. There was coffee and donuts in the waiting area. : Paul, the person in the car service area said it would take one hour and it was exactly one hour. There was coffee and donuts in the waiting area. :-) More

Outstanding Service Outstanding, professional service. I trust Mr. Veal I requested an appointment for a routine service check. I was greeted upon arrival and the servi Outstanding, professional service. I trust Mr. Veal I requested an appointment for a routine service check. I was greeted upon arrival and the service was quick. Actions were explained and he offered to answer any questions I might have. Thank you for the excellent service I have come to expect. Thank you. More

Wonderful service and staff Received my service quickly and efficiently! Brought my new 4 Runner in for a nail in the tire 3 days after I purchased and the service team took care Received my service quickly and efficiently! Brought my new 4 Runner in for a nail in the tire 3 days after I purchased and the service team took care of it quickly. Randy also set an appointment for my Cilajet application. A rent car was ready for me and I picked up my 4runner later in the afternoon...friendly and efficient service! More

Service Eventhough i didn't have a appt., they were able to get me in & out in a jiffy. And they informed me additional service is needed on my next service. Eventhough i didn't have a appt., they were able to get me in & out in a jiffy. And they informed me additional service is needed on my next service. More

New to Charles Maund This was my first maintenance experience with Charles Maund. Paul was my service advisor and was excellent. he made my experience awesome and because This was my first maintenance experience with Charles Maund. Paul was my service advisor and was excellent. he made my experience awesome and because of him I will be back. More

Transparent Service! Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. Walter was exceptional in taking care of my warranty repair. Was clear on setting the expectation and also had my car vacuumed and washed for pickup. I didn’t even buy my car through Charles Maund and felt like I should have! Thank you Walter! More

Always great service! I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. More

Warranty service Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complemen Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complementary shuttle, it really helped me. Thank you. More

Quick & Easy Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. The Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. They remember you and they help you out in any way possible without pressuring you into decisions you don’t want to make. I think it’s amazing that Kevin remembered me and I had only been in once before but it had been months since my last visit. It’s great to have a dealership with employees who care more about the customer than a commission. More