1,251 Reviews of Toyota of North Austin - Service Center
KP is great I always ask for KP Kirkpatrick when I schedule my service because he has always been so great to work with. He gets me in and out and always address I always ask for KP Kirkpatrick when I schedule my service because he has always been so great to work with. He gets me in and out and always addresses everything that is going on with my car, and he is very friendly and professional. Thanks for the help KP! More
Great service Fast, friendly, and thorough service at Charles Maund Toyota. I was pleased that my car could be looked at same-day as drop-off. Thanks, Effrim Veal! Fast, friendly, and thorough service at Charles Maund Toyota. I was pleased that my car could be looked at same-day as drop-off. Thanks, Effrim Veal! More
Amazing service facility and service manager. I got in late for appointment but the service manager got it all in and out within an hour. Plus he offered a great rate service maintenance plan for I got in late for appointment but the service manager got it all in and out within an hour. Plus he offered a great rate service maintenance plan for next next next service as well. Fast service dealer i always go to. Furiously nice people and service facility. Thank you! More
Terrible experience I bought a Corolla from Charles Maund with an extended warranty and service package. Contract was not written correctly five times and on the fifth ti I bought a Corolla from Charles Maund with an extended warranty and service package. Contract was not written correctly five times and on the fifth time they gave me Service Due slips to be used as necessary. Every time I have tried to use one of these, I have had to run around from department to department to get approval. On three occasions, and only after taking my car to Round Rock Toyota for oil changes, the work that was suppose to be done WAS NOT done. DO NOT ever buy a car from Charles Maund! They do not have the customer's best interest and will screw you over at every stage! More
Friendly and helpful service experience! I went in because the check engine light was on in my older Toyota. Lance was very patient and helpful with my questions! The service was fast and tho I went in because the check engine light was on in my older Toyota. Lance was very patient and helpful with my questions! The service was fast and thorough and they were able to identify and fix all the problems in one day. Would go again! More
Great buying and service experience. I've had wonderful service on my new Toyota so far. Courteous people and timely service. Sales was also great. We are very happy with our Toyota Highl I've had wonderful service on my new Toyota so far. Courteous people and timely service. Sales was also great. We are very happy with our Toyota Highlander. More
Service concern Angel was very nice. I believe his name is Robert, advised me I needed 4 maintenance items done. I had to tell him I had the differential service don Angel was very nice. I believe his name is Robert, advised me I needed 4 maintenance items done. I had to tell him I had the differential service done on my last visit. It concerns me that I am being told I need service that I have already paid for. Would I have been charged and the work not even done? Just because I am a woman does not mean I can be taken advantage of. More
Fast efficient friendly Kevin Coyne was so friendly, polite, and helpful. I was in and out in 20-30 minutes. He talked me through what I needed to know and a plan for my next Kevin Coyne was so friendly, polite, and helpful. I was in and out in 20-30 minutes. He talked me through what I needed to know and a plan for my next check up. I felt well served. More
So This Just Happened! An oil change and tire repair done at a dealership in an hour??!! That's unheard of! Well I'm pleased to tell you it just happened. Wes and Fernando r An oil change and tire repair done at a dealership in an hour??!! That's unheard of! Well I'm pleased to tell you it just happened. Wes and Fernando run a top notch service department! More
Service for my Toyota 4Runner. Service was on-time and great. Martin was very friendly and efficient. Work was performed within the time promised. Waiting room was comfortable an Service was on-time and great. Martin was very friendly and efficient. Work was performed within the time promised. Waiting room was comfortable and the Wifi was convenient. More