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Toyota of North Austin - Service Center

Austin, TX

4.1
1,295 Reviews

1,295 Reviews of Toyota of North Austin - Service Center

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November 16, 2017

Oil change Long wait during the week. Need to be a bit faster or hire more people to assist. I had to wait to get attended then wait 1 hour to get oil change. More

by GINA MARIE GARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Nov 20, 2017 -

Toyota of North Austin responded

Gina, thank you for taking the time to leave us a review regarding your experience with our dealership. We're sorry to hear that you were not satisfied with your service, but we appreciate your feedback. Customer service is extremely important to us, and it is always our #1 goal to satisfy our customers. We hope that you will give us another chance in the future to turn this in to a five-star rating. Thank you for your patience.

November 10, 2017

Quality car service provided by the service team department The team in the service department at Charles Maund Toyota are a wonderful group to work with. They always get your car serviced in time as promise More

by Neema Pantelakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez
Nov 10, 2017 -

Toyota of North Austin responded

Neema, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. At Charles Maund Toyota, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thanks so much for visiting us! We truly appreciate it and thank you for the positive rating!

November 08, 2017

Honest friendly service The service area is well staffed and everyone seems to be intent on doing great work and treating customers like we all want to be treated—with honest More

by Priusprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sony Bala
Nov 09, 2017 -

Toyota of North Austin responded

Thanks so much for stopping by Charles Maund Toyota! We truly appreciate it and thank you for the positive rating!

October 29, 2017

Free Service I bought a Camry last year and took if for the third free service. Every thing went smoothly. I did not have to wait and after the service the staff More

by pjani16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not remember his name, but he was exceptional.
Nov 06, 2017 -

Toyota of North Austin responded

Thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!

October 24, 2017

Trustworhty dealer for service and get a deal. This dealer is the only place i'd take my car for services. My service manager went above and beyond to get things done smoothly, precisely as i wante More

by 7ax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrim Veal
Nov 06, 2017 -

Toyota of North Austin responded

We appreciate you taking the time to leave us this positive review! We are glad that you found your experience to be a great one at Charles Maund Toyota and we hope you choose us again!

October 23, 2017

Speed and ease of service In for the first 5K service. Originally planned to use their drop off service. When the service advisor explained that it would take no longer than More

by wilsonTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Nov 06, 2017 -

Toyota of North Austin responded

Thanks for the great 5-star review! We hope to see you back at the dealership soon!

October 20, 2017

In & Out in a jiffy Dead battery surprise when I already needed an oil change, not the best way to start my day! I'm on oxygen 24/7 and had a medical appointment early th More

by NW lady29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Nov 06, 2017 -

Toyota of North Austin responded

Thanks for the great rating! We're glad you had such a fantastic visit with us and we look forward to seeing you again! Thanks for stopping by Charles Maund Toyota!

October 20, 2017

Awesome, I highly recommend! KP in the service department has taken great care of us and made the entire process and experience so easy hassle free stress free I have no complaint More

by Elisiana90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KP Kirkpatrick
Nov 06, 2017 -

Toyota of North Austin responded

Thanks for taking the time to leave us this wonderful review! We appreciate it & thank you for visiting Charles Maund Toyota!

October 17, 2017

Fast service I didn't have no problem bringing my car here for service on my front view glass thanks to lance culpe paper for you fast service I will surely keep c More

by Mayra512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance culpepper
Nov 28, 2017 -

Toyota of North Austin responded

Thanks for the great 5-star review! We hope to see you back at the dealership soon!

October 15, 2017

fast good service no waiting for service started.fast service and perfect maintenance.very nice customer waiting room with good coffee and clean toilets.nice smiling f More

by TANJU TURGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carlos trevino
Nov 28, 2017 -

Toyota of North Austin responded

Thanks for the great rating! We're glad you had such a fantastic visit with us and we look forward to seeing you again!

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