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Toyota of North Austin - Service Center

Austin, TX

4.1
1,367 Reviews

1,367 Reviews of Toyota of North Austin - Service Center

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July 06, 2018

Recall Service I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were More

by Adie1961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't recall
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your kind words! We are happy to have been able to help you quickly and efficiently! We look forward to servicing your vehicle in the future!

July 04, 2018

Service rep My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will manilla
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your awesome review! We truly appreciate your business and kind words! Will have been a great part of our team for a long time and we are excited to hear he was able to take such good care of you! We look forward to working with you in the future!

June 26, 2018

Timely as possible The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need t More

by toyota5502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne, Butch Sosa
Jul 30, 2018 -

Toyota of North Austin responded

Your time is important to us! We work hard to make sure our customers are informed and that they have their services done right and as quickly as possible. We are thrilled to hear that Kevin was able to do all of these things and make your experience a good one! Thank you for the review and we look forward to assisting you in the future!

June 25, 2018

Excellent welcome to Austin Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire More

by Tom Holleran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Newman
Jul 30, 2018 -

Toyota of North Austin responded

We are thrilled to hear that you were taken care of. While we can't always control the environment we drive in, we do our best to make sure our customers are taken care of! We thank you for your review and your business! We look forward to servicing your vehicle in the future!

June 19, 2018

Got a state inspection done. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Culpepper
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your great review! We look forward to servicing your vehicle in the future!

June 17, 2018

Very speedy and successful maintenance check. Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there More

by Karen555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Guzman
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your kind review! We try to make every customers wait as short and painless as possible! We are thrilled to hear that everything went well and we look forward to servicing your vehicle in the future!

June 15, 2018

Thank you for a great service to my prius I always feel home and everyone is so nice, Effrim Veal my service advisor has always made my life easy and worry free, he has been very knowledgeable More

by Maggie8904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Prescot and Effrim Veal
Jul 30, 2018 -

Toyota of North Austin responded

We work hard to make sure our customers feel comfortable and that they have all their questions answered. We are so happy to hear that Effrim has been pleasant to work with and we appreciate all he does. Thank you for your kind review and we look forward to assisting you in the future!

June 15, 2018

Excellent as always ... Excellent service as always...Lance Cullpepper Always provides the Best service to our 2017 Rav4..also with the best explanation to us as Toyota o More

by Emilia Conroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Cullpepper. & Martin
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for the amazing review! We appreciate everything Lance does for us and it's obvious that he takes care of his customers. We thank you for your business and look forward to seeing you in the future!

June 13, 2018

Outstanding customer service The service buy Effrim was outstanding. He explained everything to me in detail. I now understand why I have to have the maintenance done to my vehic More

by Yds7705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effrim Veal
Jul 30, 2018 -

Toyota of North Austin responded

Effrim is a wonderful part of our service team! We are happy to hear that he was able to assist you and answer all of your questions. We look forward to seeing you in the future!

June 11, 2018

Courteous and efficient My minivan was taken as soon as I arrived and my curtesy ride to work was ready immediately. I got another curtesy ride back to the dealership, paid f More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of my service advisor
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your review! We are happy to have been able to assist you. We look forward to seeing you next time!

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