1,367 Reviews of Toyota of North Austin - Service Center
Recall Service I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were finished with that along with 20,000 mile warranty service on my vehicle. They are always so friendly and helpful. More
Service rep My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. More
Timely as possible The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need t The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need to be taken care of or can wait till next visit. More
Excellent welcome to Austin Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire pressure gauge alerted. Returned to the dealership, and our service rep (Derek Newman) had the screw in one tire repaired at no cost ... even though it was not clear that it was picked up in their lot. All representatives were extraordinarily courteous and pleasant towards all customers. Prices a little high, but you get what you pay for ... quality is the highest. More
Got a state inspection done. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. More
Very speedy and successful maintenance check. Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there in under an hour! More
Thank you for a great service to my prius I always feel home and everyone is so nice, Effrim Veal my service advisor has always made my life easy and worry free, he has been very knowledgeable I always feel home and everyone is so nice, Effrim Veal my service advisor has always made my life easy and worry free, he has been very knowledgeable and explained me everything about my car and my warranty. I definitely trust Toyota and this dealership when servicing and of course buying my car :) More
Excellent as always ... Excellent service as always...Lance Cullpepper Always provides the Best service to our 2017 Rav4..also with the best explanation to us as Toyota o Excellent service as always...Lance Cullpepper Always provides the Best service to our 2017 Rav4..also with the best explanation to us as Toyota owners.. Thank you so very much Lance Cullpepper and Martin for a wonderful experience . Lance you are a Top associate and we appreciate you very very much..We will recommend you to all our friends Please tell Lance we are so glad he's one fine man..Sincerely yours Emilia Conroy More
Outstanding customer service The service buy Effrim was outstanding. He explained everything to me in detail. I now understand why I have to have the maintenance done to my vehic The service buy Effrim was outstanding. He explained everything to me in detail. I now understand why I have to have the maintenance done to my vehicle. I have recommended people to go and get their vehicle check out there and I will continue to do so. More
Courteous and efficient My minivan was taken as soon as I arrived and my curtesy ride to work was ready immediately. I got another curtesy ride back to the dealership, paid f My minivan was taken as soon as I arrived and my curtesy ride to work was ready immediately. I got another curtesy ride back to the dealership, paid for my repairs and my vehicle was waiting for me washed and ready to go. More