Toyota of North Austin - Service Center

We had to go in for our 1st 5K service and Jared Jones' customer service was way above par! He greeted me, let me know the length of service and followed up with me in a timely fashion. Definitely return customer service was way above par! He greeted me, let me know the length of service and followed up with me in a timely fashion. Definitely returning to them for all of our service needs. More

They have jod done in the time they told me at check in. Thanks for everything. Thanks for everything. More

No seating at the dealership. Customer Service is NONE. I will not be coming to this dealership again. Customer Service is NONE. I will not be coming to this dealership again. More

Service staff were really great to deal with. especially Nathan Thanks for your expertise on my 4Runner especially Nathan Thanks for your expertise on my 4Runner More

I recently visited Toyota of North Austin for an oil change and to address an issue with my fuel door not opening properly. Yadir provided exceptional service! He was transparent and kept me informed th change and to address an issue with my fuel door not opening properly. Yadir provided exceptional service! He was transparent and kept me informed throughout the process, clearly explaining the issue and offering excellent recommendations. His understanding of my concerns and commitment to resolving them made the experience smooth and stress-free. I truly appreciate his professionalism and customer-focused approach. Highly recommended. More

Yadir was extremely helpful and attentive. He helped me with excellent service and did not waste my time. He helped me with excellent service and did not waste my time. More

The employees were very polite and helpful. They answered all my questions. The only negative part was the wait. It's a busy place. They answered all my questions. The only negative part was the wait. It's a busy place. More

I took my vehicle to this dealer in order to get any recalls fixed. After a week of not hearing from them, I started trying to contact my service agent. I had to leave messages for him to contact me, bu recalls fixed. After a week of not hearing from them, I started trying to contact my service agent. I had to leave messages for him to contact me, but I never received a call. After a couple of days I finally got someone to tell me they think the car is ready to pick up. I went down and picked it up. I assume the recalls were taken care of but nobody explained what was done. I also wanted some minor body work done but it wasn’t. It appeared I needed to pick up the vehicle and take it to the body shop right next door. I didn’t. More

They serviced my car quite quickly, which I am very happy about. The waiting room is quite well equipped with sockets, tables and a coffee machine. However, I would like to draw attention to the fact that it about. The waiting room is quite well equipped with sockets, tables and a coffee machine. However, I would like to draw attention to the fact that it is very dark inside, the lighting is weak and the interior is old. The employees' work places are absolutely not thought out and in my opinion not comfortable. I was shocked that people working in a large company Toyota have such terrible conditions. More

Courteous, great service and affordable! Staff was very helpful and updated me about my car Staff was very helpful and updated me about my car More