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Toyota of North Austin - Service Center

Austin, TX

4.1
1,348 Reviews
Call Service Center (512) 458-2331

1,348 Reviews of Toyota of North Austin - Service Center

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January 31, 2025

Friendly people greeting you as you drove up. Nice clean waiting area with free coffee and donuts. Martin Flores was a pleasure to work with. More

by motormorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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Feb 03, 2025 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

They don’t know about what they do waste to much time with it a More

by samuelcarpio24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arielle Contreras
Report | Print
Feb 03, 2025 -

Toyota of North Austin responded

We’re sorry to hear about your experience. We appreciate your feedback and would like the opportunity to address your concerns. Please feel free to reach out to me directly at jeaster@toyotaofnorthaustin.com so we can discuss this further. Josie Easter, Service Customer Relations

January 30, 2025

El mejor servicio, amabilidad eficiente y muy rápido, nunca reservo cita y siempre me atienden, muy feliz More

by Tania de la Moneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No está en esa lista y no recuerdo su nombre
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Feb 03, 2025 -

Toyota of North Austin responded

Hola Tania, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

January 28, 2025

I paid for a multi-point inspection and oil change on my wife car. I got a printed copy showing all of the things inspected in the car.when I got home i checked all fluids and I noticed that they were all More

by everroneyortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Feb 01, 2025 -

Toyota of North Austin responded

Thank you for your feedback, I'm sorry there were issues during your visit as what you describe is not the exemplary level of service we usually provide. I would like an opportunity to look into the details of your visit, but cannot find your information based on your username. Would you please get in touch with directly? Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

January 26, 2025

Everyone is always very kind and helpful and my needs are taken care of. In a very professional way More

by Rose Ann Littlepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Elliot
Report | Print
Jan 27, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 26, 2025

Service center did a great job addressing my service needs. Great waiting area felt like I was in my home office. More

by jtarantolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
Report | Print
Jan 31, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2025

Offered a great deal on an oil change and did a great job. Also checked over things like lights, brake pads and tires. And found a nail in one of the tires so I was able to get that fixed with out the fu More

by LV Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Report | Print
Jan 22, 2025 -

Toyota of North Austin responded

Hello Lv, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Atención personalizada excelente, dando respuesta a todo lo planteado, rapidez en el servicio y calidad More

by giovannijoseeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Report | Print
Jan 21, 2025 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Absolutely awful experience at every step of my visit. They do not respect your time, go elsewhere. More

by ToyotaNorthAustinSucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Report | Print
Jan 21, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I cannot look up the details of your visit with just your username. Please get in touch with me at your earliest convenience as I would really like to assist you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

January 18, 2025

The guy who greeted was excellent I would be happy to have him again I’m beginning to like company. More

by Sarver4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t rember his name. He told me
Report | Print
Jan 20, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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