Toyota of North Austin - Service Center

Good service at this dealership. Courteous staff. Pleasant experience. Issue resolved very well and quickly. Courteous staff. Pleasant experience. Issue resolved very well and quickly. More

Amazing service! ! Jerry Hernandez went ABOVE AND BEYOND in ensuring my car service was handled with care. He communicated clearly and respectfully at every step of th ! Jerry Hernandez went ABOVE AND BEYOND in ensuring my car service was handled with care. He communicated clearly and respectfully at every step of the process. More

Your staff provided excellent service and kept me improved. Excellent job, and well well done improved. Excellent job, and well well done More

Mr Philip loves his job taking good care of the costumer but the lady with the hat that Uber me home had a really bad attitude, almost missed a turn and slammed her breaks and when I said thank you after dr but the lady with the hat that Uber me home had a really bad attitude, almost missed a turn and slammed her breaks and when I said thank you after dropping me off never replied. More

Toyota of North Austin is very bright and clean. I was warmly welcomed when I arrived there. The service staff were nice and friendly. The assistant named Jared Jones took good care of my car. H I was warmly welcomed when I arrived there. The service staff were nice and friendly. The assistant named Jared Jones took good care of my car. He was very professional. I am very pleased with the service of the staff here. I will tell my friends to take their car to this Toyota site when they need care for their car. In addition, I would like to have Jared Jones's care for my car in my future visits. More

Every time I come to this location, I wonder why I continue to use it. Casey was assigned to my car and it seemed like he was annoyed to be helping me (which seems to be his job). When I went back to continue to use it. Casey was assigned to my car and it seemed like he was annoyed to be helping me (which seems to be his job). When I went back to get my car, he basically ignored me - walking by me twice. More

This is my dealership and has been for years now, the best advisor Yadir Nolasco, the one I have now, knowledgeable, patient, friendly and very professional every time I visit this place, the service tea best advisor Yadir Nolasco, the one I have now, knowledgeable, patient, friendly and very professional every time I visit this place, the service team in general I very sociable and helpful all the time. Thanks Toyota of North Austin for the work you do guys. More

xxxxty waiting area. Service reps rule. Mechanic leaves horrible perfume smell in yr car along with lots of trash. But they get it done. Service reps rule. Mechanic leaves horrible perfume smell in yr car along with lots of trash. But they get it done. More

Rude adviser tried to rip off customers. A 2-year old car that has been going through regular maintenance would require more than $1k for a visit? The service adviser even accused me for dec A 2-year old car that has been going through regular maintenance would require more than $1k for a visit? The service adviser even accused me for declining previous service recommendations but when I asked him to show me the evidence, he found nothing and just say that “you will get an email later for all the recommendations and just reply yes”. Nice try! No communication when car is ready. I had to go stand next to him and wait. He didn’t say any other words about the waiting time or the service and just give me the paper and say “you have to pay first and I’ll meet you upfront”. Then of course he disappeared. No cleaning of the car and items in the car were moved around without putting back. Very bad experience. I only give it a 3 star because other people seemed to be nice. More

My service advisor, Omar, was most helpful. Got me a ride home and back to dealership. Kept me informed. The bill was a little pricey, Got me a ride home and back to dealership. Kept me informed. The bill was a little pricey, More