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Toyota of North Austin - Service Center

Austin, TX

4.1
1,273 Reviews

1,273 Reviews of Toyota of North Austin - Service Center

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December 26, 2023

I always have a good experience when I take my Camry Hybrid to North Austin Toyota's Service Department for maintenance checks. This time I took it in because the "Check Engine " light came on. My servi More

by pallinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth/Service Department
Dec 26, 2023 -

pallinger1 responded

Service Advisor Seth is a super star! He clearly communicated what was going on with my car, from the diagnosis of the issue to it's repair.

Dec 27, 2023 -

Toyota of North Austin responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 23, 2023

Me siento muy agradecido del trabajo y la atención que nos dieron a mi carro y a mi. Un trabajo limpio, minucioso y completo. Mi calificación es la máxima. Gracias. More

by Pedro Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mi calificación es EXCELENTE
Dec 28, 2023 -

Toyota of North Austin responded

¡Estamos encantados de saber que tuvo una experiencia excepcional! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

December 22, 2023

Was quoted a significantly lower price for repair. Said was a “glitch”. This place has gone down hill very noticeably since new ownership… I will be going elsewhere after being loyal since 2017.. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Dec 27, 2023 -

Toyota of North Austin responded

I apologize that there was an issue with your estimate. I cannot find your name in our database to look into what happened. Could you get in touch with us to learn more? Josie Easter jeaster@toyotaofnorthaustin.com

December 21, 2023

Took vehicle to get looked at regarding sensors waited in waiting area for four hours to get denied. I had to personally call Toyota extra care to find out why it was denied turned out first advisor claimed More

by StarAtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Aparicio
Dec 27, 2023 -

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

December 20, 2023

Very prompt and got job done. It was a routine maintenance checkup. The man was very pleasant. More

by jupshaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olya Grynyshyn
Dec 22, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Jared did a great job getting me in and out today! He went above and beyond the call of duty to make sure I was satisfied! More

by Gla1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Dec 22, 2023 -

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 19, 2023

Another good experience at North Austin Toyota. Service Advisor Jared Jones was very helpful and very pleasant. Explained need for all services. More

by Chris L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Dec 21, 2023 -

Toyota of North Austin responded

Thank you Chris for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 19, 2023

The team was great from start to finish! I was in and out before I knew it... More

by RFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramin is awesome!
Dec 21, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Great work fast in and out in less than an hour Thanks Martin!!! Bye outtie More

by Desiree Lauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin and Hunter
Dec 19, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Martin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Courteous, friendly and professional staff . Service was done in a timely manner. Appreciate the quality and thoroughness of maintenance options provided More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 19, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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