Toyota of North Austin - Service Center

People were friendly and serviced my truck in under an hour. Even went as far as to place a missing air cap for my tire. hour. Even went as far as to place a missing air cap for my tire. More

Great Customer Service. The waiting area was clean and comfortable. They provided access to reliable WiFi so I could work remotely. Overall great experience while my car was The waiting area was clean and comfortable. They provided access to reliable WiFi so I could work remotely. Overall great experience while my car was serviced. More

The service managers are very friendly and helpful, the drop off and pick up process is smooth, and the waiting area is clean and has snacks. This is what car maintenance should be without being over the t drop off and pick up process is smooth, and the waiting area is clean and has snacks. This is what car maintenance should be without being over the top. More

Jared is a great service advisor. Always looks out for his clients which is why we followed him to Toyota North Austin Always looks out for his clients which is why we followed him to Toyota North Austin More

Lesly and the staff were outstanding. They are organized and do an excellent job of communicating with their customers. They are organized and do an excellent job of communicating with their customers. More

Friendly service and nice spacious waiting area. Got me out in half the time quoted. Got me out in half the time quoted. More

Excellent service! Completely satisfied! The toyota team has been keeping me on the road! Their maintenance department is clean and efficient! Completely satisfied! The toyota team has been keeping me on the road! Their maintenance department is clean and efficient! More

Had a 7 am appointment for oil change. Lucky, my service advisor,kept me informed. I got out of there in the right amount of time. Lucky, my service advisor,kept me informed. I got out of there in the right amount of time. More

Best customer service! !! Tire service and coupon request was accepted by the manager, thanks alottt!!!! !! Tire service and coupon request was accepted by the manager, thanks alottt!!!! More

I went in for a scheduled 5000 mile service for my new Camry, reached the service line at 9:55 am, but had to wait until 10:35 am before the service adviser came over to take the car. He said that the Camry, reached the service line at 9:55 am, but had to wait until 10:35 am before the service adviser came over to take the car. He said that the service would be done within 1 hour and that he would text me once the car was ready. I never got a text. I tried calling Service at 3 pm but nobody was able to help find out if the car was ready. So I went to the dealership at 3:45 pm (closing time was 4 pm) and they couldn’t find my car! Finally, the manager helped locate the car. But it had no service record entered in. The manager told me that service had been performed but was not entered in, and I had to just take his word for it. I am giving 2 stars only because the manager was nice. More