Toyota of North Austin - Service Center

Will in service is always great to work with! I also spoke with Diana in service and she is super friendly and bubbly. I will always bring my car here for service. I also spoke with Diana in service and she is super friendly and bubbly. I will always bring my car here for service. More

I am very much satisfied with service and cooperation given by the representative hope to see you next time given by the representative hope to see you next time More

Easy to make reservations. It just take about 1h for normal service and all set. Waiting room is nice with complimentary coffee and donuts. It just take about 1h for normal service and all set. Waiting room is nice with complimentary coffee and donuts. More

Casey was knowledgeable patient he took the time to listen and explain everything about my car listen and explain everything about my car More

Service is always swift and complete. Car is at 87k. Always serviced by North Austin Toyota Car is at 87k. Always serviced by North Austin Toyota More

The Service Rep and manager noticed I had a lot of brake work fone there in the past and still had some vibration. I had to pay for some of the work but they helped by absorbing some of the cost. They als work fone there in the past and still had some vibration. I had to pay for some of the work but they helped by absorbing some of the cost. They also resolved a rattling noise in the back right of the car. Really appreciate their help and effort. More

I go to this dealership because my service agent cares and advocates for me. They give me honest price, treat me like VIP with 10% off discount on my service whenever I am there. They never over charge or and advocates for me. They give me honest price, treat me like VIP with 10% off discount on my service whenever I am there. They never over charge or try to sell me any service I do not need for my car. Just wish there is a nicer and bigger outdoor waiting area with more comfy chairs to sit with tables. I won’t go to any other dealership for my service. This is the best place! More

Worst experience at the mechanics ever. First of all, I went there for a diagnosis but was diagnosed with one problem after another. I first went there because of an issue I had with the AC First of all, I went there for a diagnosis but was diagnosed with one problem after another. I first went there because of an issue I had with the AC/Heater dashboard where it would turn off after a while but it would still cool and heat the car. they informed me that my blower was an aftermarket and that it would cost 400$ to replace. so I obliged and replaced it but as soon as I left the dealership the AC went out. so I went back and was told that their technicians would check my car after a week of not having my car and many unanswered calls being left on delivered when texting they finally reached me and told me that I needed to replace my AC amplifier and was told it would cost 1100$ to replace but after an hour of bargaining I was able to lower the price to 1045$. after getting the amplifier changed I went to pick up my car but as soon as I left the dealership the AC stopped cooling. so obviously I went back and was told that they didn't know that the AC didn't cool even though my AC cooled the only problem I had was that my AC would turn off so I went there to fix a simple issue but left with an AC that wouldn't blow cold Air. and when I went back to talk about my AC not blowing. They told me to book another appointment but I wasn't going to have it so I requested to see the manager and had to wait for a half hour I was told that they were going to recharge my AC but that didn't fix my problem so they told me that I needed to replace my compressor for 2210$ I was afraid that if I replaced my compressor they would break something else in my car so I just left. a piece of friendly advice I will give is to avoid this place at all costs but if you have to go then make sure to make a checklist of everything that works in the car and walk their advisors and show them what works and what doesn't so that when they break something else in your car you can hold these imbeciles accountable for the damages their untrained technicians do. More

I was surprised of the great service my service man Lucky was very nice guy Lucky was very nice guy More