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Toyota of North Austin - Service Center

Austin, TX

4.1
1,254 Reviews

1,254 Reviews of Toyota of North Austin - Service Center

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October 14, 2023

It was a nice visit in Toyota north Austin they were give a good service with nice and cheap price More

by Qudratullah haidari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anjel was the good person
Oct 17, 2023 -

Toyota of North Austin responded

We're glad to hear that you had a nice visit at Toyota of North Austin and received good service at an affordable price. Your satisfaction and value for money are important to us, and we're here to provide you with excellent service for all your future needs. Thank you for choosing us!

October 13, 2023

They are very helpful. As soon as I called I got an answer and was transfer to the right department. Staff follows up very well! More

by alejandraarredondogoveag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Oct 17, 2023 -

Toyota of North Austin responded

We're pleased to hear that our staff was very helpful and responsive to your needs. Efficiently directing your call to the right department and providing excellent follow-up are important aspects of our service. Your satisfaction and the quality of our service are important to us, and we're here to continue assisting you with any further needs or questions you may have. Thank you for choosing us!

October 12, 2023

Service Center-Jared Jones at North Austin Toyota was professional and great! Check em out! More

by ksjones2024
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Oct 13, 2023 -

Toyota of North Austin responded

It's wonderful to hear that Jared at Toyota of North Austin was professional and provided great service! When someone goes above and beyond, it's certainly worth recognizing. Thanks for letting us know about your positive experience!

October 12, 2023

Your dealership did a excellent job of diagnosing my problems and giving me accurate and timely service. I will recommend you to my friends and family. Vincent Hirsch More

by vnfmhrsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Oct 14, 2023 -

Toyota of North Austin responded

It's wonderful to hear that Toyota of North Austin provided excellent service by diagnosing your car problems accurately and in a timely manner. Your intention to recommend us to your friends and family is a valuable endorsement. Thanks for expressing your satisfaction!

October 08, 2023

The work done on my car was great! The rental they gave me was much appreciated just need to work on communicating when ita finished and if its gonna be longer than expected. Service w More

by eric.tellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor dont remember name
Oct 10, 2023 -

Toyota of North Austin responded

We are glad to hear that the work done on your car was great and that the rental was much appreciated. Your feedback about communication and service pricing is noted, and we'll work on improving those aspects. We're committed to providing excellent service, and your satisfaction is important to us. Thank you for choosing us, and we're pleased to know you're overall satisfied with our service.

October 07, 2023

Long waits, extremely inflated prices, and tried to sell me on repairs that weren’t even necessary upon getting a second and third opinion from various other mechanics. They quoted me an unbelievable $5700 More

by Abcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Ballesteros
Oct 09, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 14, 2023 -

Toyota of North Austin responded

Thank you for your feedback about your visit. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Angel Rodriguez joserodriguez@toyotaofnorthaustin.com 512-323-1316

October 06, 2023

It was great. Mr.Loren was our service advisor. Did a outstanding job. Thanks so much More

by Ergin767@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
Oct 10, 2023 -

Toyota of North Austin responded

We are thrilled that Mr. Loren provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 05, 2023

Their service department does a good job of setting expectations, then following through. I have had only good experiences so far. More

by traviarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishana Matthews
Oct 06, 2023 -

Toyota of North Austin responded

That's fantastic to hear! We're so happy you had a good experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 04, 2023

Rosendo was knowledgeable, professional and respectful. The entire experience interacting with him put me at ease. My car was taken care of and I felt I have found someone I would be excited to work with n More

by Blkbatsequoia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Van Reenen
Oct 05, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Rosendo provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Like it was scamming. They sent me a text and email for the service link with prices for each and the total amount, then when they billed it out, the total was like over $ More

by Luu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Clarke
Oct 03, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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