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Toyota of North Austin - Service Center

Austin, TX

4.1
1,273 Reviews
Call Service Center (512) 458-2331

1,273 Reviews of Toyota of North Austin - Service Center

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September 15, 2023

Went today for a maintenance checkup, what should’ve been an hour only lasted a couple of minutes. Everyone was super nice and polite. Explained everything that they were going to do to my car as well let me More

by melissa.rives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishana Matthews
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Sep 24, 2023 -

Toyota of North Austin responded

When it comes time to service your vehicle, it is our pleasure to make it convenient and efficient for you. It would be our pleasure to assist you again in the future!

September 15, 2023

Went in last minute to get vehicle checked and they saw me with no issues. I did have to leave my van overnight but they were able to find what was wrong and get it fixed. Zach my advisor kept me up to dat More

by drvaldez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Pleasant
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Sep 24, 2023 -

Toyota of North Austin responded

Thank you for choosing Toyota of North Austin! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Zach and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 14, 2023

Exceptional service, the guy was very down to earth, provided more service than I expected on the vehicle. More

by blackhole182017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember is was in the service area.
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Sep 19, 2023 -

Toyota of North Austin responded

We're thrilled to hear about your exceptional service experience! Providing service that goes above and beyond expectations is what we aim for. It's wonderful to know that the person assisting you was down to earth and exceeded your service expectations. Thank you for choosing us, and we appreciate your feedback!

September 14, 2023

Their service department has improved since the changeover from Charles Maund to Toyota of North Austin. More

by Darin W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Lucky
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Sep 17, 2023 -

Toyota of North Austin responded

Toyota of North Austin appreciates that you noticed our change. We are grateful for your patronage. We look forward to having the pleasure of serving you again!

September 13, 2023

With out an appointment Nikati Luckey helped me get in and out. Great service. Five stars. More

by jennyleabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Nikati provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 13, 2023

On visit waited 40 min for svc consultant to inboard car, not great! Need to improve! More

by jguerra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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September 13, 2023

Pero hoy salí disgustada porque me ensuciaron el asiento del pasajero ,el señor que me atendió tuvo que limpiarlo. More

by vivianvelazquez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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September 12, 2023

Loren gave great service. . my loaner car was good too .. was happy with repairs and communication More

by suchichan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

That's great to hear! We're so glad Loren was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 12, 2023

Service Crew Was Very Helpful And Great,You Guys Are Awesome 👍,Keep Up The Good Work 👏🙏 More

by Marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Sep 17, 2023 -

Toyota of North Austin responded

Thank you for your kind words! Toyota of North Austin is thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

People work there are very friendly & show concerns for customers. I had a good experience. More

by spfanucchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Sep 17, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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