Toyota of North Austin - Service Center

Over the last 15 years I’ve purchased 2 vehicles here and used them for maintenance. While dealing with the inevitable dealership oversell on maintenance items has always been a slight problem, I feel it’s g used them for maintenance. While dealing with the inevitable dealership oversell on maintenance items has always been a slight problem, I feel it’s gotten so bad that I can no longer trust them to give me an honest report about what things need done on my vehicle. One person will tell me one thing that I should do one time, while the next tells me it’s not needed, but that I should do a number of other things. How can I trust any of them now? More

Went in last minute and they were able to fix my car’s problem promptly and without too much expense. Casey the service consultant was excellent and kept me in the loop on the status of the repairs. problem promptly and without too much expense. Casey the service consultant was excellent and kept me in the loop on the status of the repairs. More

I would recommend this dealership to my family, friends and coworkers. Today I received excellent service in the service dept. Jared Jones in service department really listened to my frustration and I’m and coworkers. Today I received excellent service in the service dept. Jared Jones in service department really listened to my frustration and I’m definitely going to ask for him when I return to the service department from now on. Thank you Jared. More

Because a repair shop had said that the car needed rear struts replaced, I went to North Austin Toyota. They told me that they didn’t need to be replaced. But needed a few other things, which were promptly struts replaced, I went to North Austin Toyota. They told me that they didn’t need to be replaced. But needed a few other things, which were promptly done. More

Walter Ortiz is a champion. Goes the extra mile for me. He’s the reason I use your service department. Goes the extra mile for me. He’s the reason I use your service department. More

Great service very personable staff. Comfortable waiting area quiet and peaceful the phone people are very helpful as well. Comfortable waiting area quiet and peaceful the phone people are very helpful as well. More

They were fast, kind and affordable! It was my best dealership experience. They understand customer service. It was my best dealership experience. They understand customer service. More

Excellent service, fast and professional, good attention. Pleasant atmosphere during the wait, I recommend it 100%. Pleasant atmosphere during the wait, I recommend it 100%. More

Quick in and out visit for maintenance, great improvement from past visits. Keep up the good work. from past visits. Keep up the good work. More