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Toyota of North Austin - Service Center

Austin, TX

4.1
1,273 Reviews
Call Service Center (512) 458-2331

1,273 Reviews of Toyota of North Austin - Service Center

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September 06, 2023

Not very efficient. I had to wait almost an hour for ride home and then two hours to get a ride back. I paid before I returned and it still took 30 minutes to get my c More

by chambers022002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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September 06, 2023

I would recommend this dealership to my family, friends and coworkers. Today I received excellent service in the service dept. Jared Jones in service department really listened to my frustration and I’m More

by SandbergSusanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Sep 23, 2023 -

Toyota of North Austin responded

We're happy you found Jared to be so supportive during your experience here at Toyota of North Austin.

September 06, 2023

Because a repair shop had said that the car needed rear struts replaced, I went to North Austin Toyota. They told me that they didn’t need to be replaced. But needed a few other things, which were promptly More

by j.sheth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Report | Print
Sep 24, 2023 -

Toyota of North Austin responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 05, 2023

Great service very personable staff. Comfortable waiting area quiet and peaceful the phone people are very helpful as well. More

by dclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know a name
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 04, 2023

Excellent service, fast and professional, good attention. Pleasant atmosphere during the wait, I recommend it 100%. More

by Lucas Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your review and for choosing Toyota of North Austin. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 04, 2023

They were fast, kind and affordable! It was my best dealership experience. They understand customer service. More

by astewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Sep 07, 2023 -

Toyota of North Austin responded

Thank you for the Five-Star review and for choosing Toyota of North Austin. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 03, 2023

Quick in and out visit for maintenance, great improvement from past visits. Keep up the good work. More

by nicholas.lacina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

First time visit with out appointment but I quickly had a service advisor taking care right away although it quite busy. Got the car back the same day. More

by ynhuquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle C.
Report | Print
Sep 07, 2023 -

Toyota of North Austin responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Toyota of North Austin service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

September 01, 2023

Mr Pleasant was a very professional and friendly person, I will recomend you whenever I can More

by Torreon0410
Recommend Dealer
Yes
Employees Worked With
Mr Zac Pleasant
Report | Print
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Omar and Phil were great! Very attentive, sent me a video of the issue, and were quick to fix it and get my car back before I left for a long trip. Thank you for your help! More

by MikalaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Phil
Report | Print
Sep 03, 2023 -

Toyota of North Austin responded

Thank you for acknowledging Omar and Phil! We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again.

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