1,256 Reviews of Toyota of North Austin - Service Center
Customer service does not appear to be a high priority. The focus is placed on making money rather than gaining a loyal, repeat customer base. This was not the case when I purchased my vehicle, however, mu The focus is placed on making money rather than gaining a loyal, repeat customer base. This was not the case when I purchased my vehicle, however, much has changed in the past year or so. More
Lucky was great and kept me updated on the progress of the service. I loved the written explanation of the necessary work. I could decipher what was being done much better in written form in a text messag the service. I loved the written explanation of the necessary work. I could decipher what was being done much better in written form in a text message. The car is in top top condition and drove great. I have a peace of mind that is worth it. I did wait a while and next time will arrange a ride. It was allot of work and a recall. Thank you. More
Always on point and helpful with all information. Hunter will provide detailed information! All other employees just need to be more friendly around Hunter will provide detailed information! All other employees just need to be more friendly around More
Great service and customer care, The cost for the services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. More
Came for maintenance. Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoye Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoyed to have to book another half a day More
Did good with car inspection but took unreasonable amount of time. I checked in for multi-point inspection at 8 am. I had an important meeting 11:30 am. They promised to complete before it. But they ended up of time. I checked in for multi-point inspection at 8 am. I had an important meeting 11:30 am. They promised to complete before it. But they ended up returning the car at 12:15 pm. I missed the meeting and it was very embarrassing and disappointing. More