Toyota of North Austin - Service Center

Over staffed and inexperienced employees. They called and said my vehicle was ready . My wife dropped me off at the dealer and the vehicle was not ready . It was not even on the racks for They called and said my vehicle was ready . My wife dropped me off at the dealer and the vehicle was not ready . It was not even on the racks for the oil change . I paid about $ 300.00 for an oil change and an engine diagnostic. My vehicle was suppose to be ready at 12:30 PM , , I didn’t have the truck until after 2:00 PM More

Excellent service, Krishana Matthews was very polite and provided excellent customer service despite being a very busy day. She’s very professional. provided excellent customer service despite being a very busy day. She’s very professional. More

The service was handle in a professional manner, and service Adviisor was very helpful during this time. service Adviisor was very helpful during this time. More

Visiting from Brownsville, this dealership made my tire problem disappear. Patient, answered all my questions and the wait was minimal. All without an appointment! I was very impressed. Thank you! P. S. I problem disappear. Patient, answered all my questions and the wait was minimal. All without an appointment! I was very impressed. Thank you! P. S. I also liked the assortment of hot beverages. More

It took 3 hours from when I received the technician video until I got the quote and link to authorize work. This caused the work not to be complete that day, and I had to leave my truck for 3 days. On pickup until I got the quote and link to authorize work. This caused the work not to be complete that day, and I had to leave my truck for 3 days. On pickup day, I got a call at 745 that my truck was ready. I headed down to pick it up and got there at 815. My truck was actually not ready and I had to wait an hour for it to be finished. Not going here again for service. More

I was in for my 65000mi check. I had an appointment. I was in and out in less than an hour I had an appointment. I was in and out in less than an hour More

As always, excellent service and quick turnaround time. Service rep very professional and polite. Never disappoint! Service rep very professional and polite. Never disappoint! More

Very professional 👏 friendly 🫶 super fast service👍(under 30 minutes~ oil change/tire rotation).Thank you! I will be back! service👍(under 30 minutes~ oil change/tire rotation).Thank you! I will be back! More

Seth is awesome very well mannered explained in great detail of what all had been done to my vehicle and the only advisor I will trust….. Awesome!!!!!!! Give him a raise cares about his job and customer detail of what all had been done to my vehicle and the only advisor I will trust….. Awesome!!!!!!! Give him a raise cares about his job and customers. More

I have always been impressed by the dealership’s professionalism, efficiency, and responsiveness. They are pleasant and easy to deal with. professionalism, efficiency, and responsiveness. They are pleasant and easy to deal with. More