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1,312 Reviews of Toyota of North Austin - Service Center
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August 26, 2023
Always on point and helpful with all information. Hunter will provide detailed information! All other employees just need to be more friendly around Hunter will provide detailed information! All other employees just need to be more friendly around More
by Asanchez
Employees Worked With
Hunter
August 26, 2023
Great service and customer care, The cost for the services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. More
by Juan Ramirez
Employees Worked With
Jared Jones
August 25, 2023
Did good with car inspection but took unreasonable amount of time. I checked in for multi-point inspection at 8 am. I had an important meeting 11:30 am. They promised to complete before it. But they ended up of time. I checked in for multi-point inspection at 8 am. I had an important meeting 11:30 am. They promised to complete before it. But they ended up returning the car at 12:15 pm. I missed the meeting and it was very embarrassing and disappointing. More
by MZ97
Employees Worked With
Nikita Luckey
August 25, 2023
Came for maintenance. Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoye Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoyed to have to book another half a day More
by Julie
Employees Worked With
Walter Sanchez
August 22, 2023
Poor customer service from the start. I came in for an oil change for them to look at my headlights as my low beams weren’t working. As I was being checked in the guy had a negative attit I came in for an oil change for them to look at my headlights as my low beams weren’t working. As I was being checked in the guy had a negative attitude, and was basically telling me that my lights are going to be a big problem, very expensive, and that I will probably have to make another appointment with a master mechanic. I asked how my lights would be expensive, I can get new headlights at autozone for $40. He then asked me how I changed my bulbs and if my hands touched them. He said that the oil from our hands can burn out a lightbulb and that should always wear gloves and that was probably what happened. He then told me that he would have the mechanic look at it first thing, so he can let me know if I need to schedule another appointment. Needless to say he never came. He finally came back to give me my bill when my oil change was done. He then read me the notes from the mechanic, which said low beams were good, high beams were not though. I told him that’s the opposite of how I brought it in. He was basically like “ I don’t know, you’ll have to schedule with master mechanic”. Needless to say, terrible service from beginning to end. My headlights were probably never even looked at. Worst service ever, don’t come to this place. More
by dfs1120
Employees Worked With
Rafael Montalvo
August 22, 2023
In and out in under an hour. Great advice and service by Loren my advisor. Went in for an oil change to be advised it wasn’t time yet. So I got my tires rotated and fluids topped Great advice and service by Loren my advisor. Went in for an oil change to be advised it wasn’t time yet. So I got my tires rotated and fluids topped off. Even got it washed. Very pleased with my service today. More
by cyndi.willi64
Employees Worked With
Loren
