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Toyota of North Austin - Service Center

Austin, TX

4.1
1,254 Reviews

1,254 Reviews of Toyota of North Austin - Service Center

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July 10, 2023

Really polite and considerate service people. I bought a new set of tires and the price was less than Discount Tires, Walmart and Amazon. I’ll keep going back. More

by Dahupaylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Pennebaker
Aug 02, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 10, 2023

Martin Rico always works to solve any concerns & is so kind, caring, knowledgeable & works to reach a solution! More

by Barb.collins77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin Bernal-Rico
Aug 03, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

July 10, 2023

Matt Stolarz took great care of everything and I didn’t have to worry about anything More

by bkasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Matt STOLARZ
Aug 01, 2023 -

Toyota of North Austin responded

We're happy you found our staff to be so supportive during your experience here at Toyota of North Austin.

July 09, 2023

The quality of service that I received for my routine maintenance yesterday was IMPECCABLE! I was highly satisfied! Albert, my service advisor was laid back and trustworthy. Roberto oversaw and performed More

by Carmecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Roberto
Aug 03, 2023 -

Toyota of North Austin responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 09, 2023

Matt was honest and did a great job of taking care of my Toyota Tundra. More

by StevenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 24, 2023 -

Toyota of North Austin responded

We are glad we could help!

July 09, 2023

The service department is always on time, always quality work, honest, prompt, We bought the car there and felt like we were treated fairly. More

by clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir in Service
Aug 03, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 08, 2023

Dealers staff always sends out friendly reminders of upcoming service maintenance and is readily available to set up appointment. Ana is very nice and friendly. Upon arrival for today’s 7:15 am appointm More

by Lulyrodz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Aug 03, 2023 -

Toyota of North Austin responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 07, 2023

When I had a tire problem the service dept got me right in to fix it. More

by GW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 01, 2023 -

Toyota of North Austin responded

We are glad we could help!

July 07, 2023

I received good service. Personnel was outstanding explaining everything. Service representative was outstanding and very helpful. More

by joe.ware
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lauren Clarke
Aug 01, 2023 -

Toyota of North Austin responded

We're glad to hear you enjoyed your visit.

July 05, 2023

Service advisor was very rude. The service advisor needs some traing on customer service and not come to work with a bad attitude. When I spoke to the mechanic he was very nice. More

by jgrider
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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