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Toyota of North Austin - Service Center

Austin, TX

4.1
1,276 Reviews
Call Service Center (512) 458-2331

1,276 Reviews of Toyota of North Austin - Service Center

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June 12, 2023

Everything was perfect! !! Walter is a great professional and was a good job, as always. Thanks More

by Fdelamano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Walter
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Jun 16, 2023 -

Toyota of North Austin responded

Thank you for your kind words for Walter, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 12, 2023

So glad I bought the Platinum extended warranty for my Camry and the tire package. I have two new tires because of flats at no charge to me. Your car should be taken care of by the dealership. It is worth More

by Woodrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir
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Jun 16, 2023 -

Toyota of North Austin responded

Hi Woodrow, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 11, 2023

Every one there is welcoming and treat you like you belong even with out an appointment they hot us taken care of More

by Frog.egypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z in service
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Jun 16, 2023 -

Toyota of North Austin responded

We're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We can't wait to see you again, have a great day.

June 09, 2023

I like the dealership. It is a long drive. Also I wanted to choose you but you did not have the parts. They could not get them for a month. No one has called me about parts More

by kd.chessie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
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Jun 12, 2023 -

Toyota of North Austin responded

First and foremost, thank you so much for choosing Toyota North Austin for your vehicle needs. We understand that the dealership can be a bit of a distance for some of our customers, but we are truly grateful that you took the time to make the journey. We are sorry to hear that we were not able to have the parts you needed in a timely manner. Please accept our apologies for any inconvenience that you may have experienced as a result of this. We understand how frustrating it can be to have to wait for car parts, and we are disappointed that we were not able to meet your expectations. As for follow-up communication, we aim to provide open and transparent communication with our customers, and we understand that it is important to keep our customers informed regarding any updates on their vehicles. We deeply regret that this was not the case in your situation, and we assure you that we will take the necessary steps to address this issue moving forward. We value your business and we would appreciate the opportunity to make things right. We appreciate your patience and understanding, and we hope that you will continue to trust us for your vehicle needs.

June 09, 2023

Very friendly service. Service associate Zsolt came as soon as I stopped the car at the service bay . Car was serviced quickly as per my request. Clean waiting area with in More

by Vinod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zsolt
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June 09, 2023

Amazing ! I don’t need to wait long time there and the service is very fast ! More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
426996 Travis zetka
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Jun 15, 2023 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

June 09, 2023

Very friendly service. The only negative was during check in, I was moved to another line and ended up getting checked in after 3 cars that arrived after me. I know stuff More

by joelmercadosee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Puentes
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Jun 15, 2023 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

June 08, 2023

Great service department. The staff is very friendly and knowledgeable. I drove in and was met within a minute or so More

by pallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
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Jun 12, 2023 -

Toyota of North Austin responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

June 08, 2023

Casey was my service technician today. He kept in contact with me and kept me well informed while I waited for my service to be completed. He explained the work to me and asked if I had an More

by Jhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliot
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Jun 12, 2023 -

Toyota of North Austin responded

Jhawk, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

I’ve been going to the dealership for 10 years! Always amazing! Rafael was fantastic today! Thank you! More

by Jyadon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo
Report | Print
Jun 10, 2023 -

Toyota of North Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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