Toyota of North Austin - Service Center

It was easy to make a service appointment. When I arrived, I was immediately welcomed by the service rep and was told how long it would take to service my car. I liked the outside seating available arrived, I was immediately welcomed by the service rep and was told how long it would take to service my car. I liked the outside seating available to waiting customers and the availability of very clean restrooms. I also liked the complimentary car wash after my car was finished. More

Will was great handling the recall resolution on my 2018 Highlander. It stayed in touch with me as they had to keep the car until the part came in. Highlander. It stayed in touch with me as they had to keep the car until the part came in. More

Dylan and his team was awesome! I came into the Toyota shop with a major problem with my car due to another shop’s mistake. He helped me get everything fixed. He communicated well and was kind and empathe shop with a major problem with my car due to another shop’s mistake. He helped me get everything fixed. He communicated well and was kind and empathetic. He explained what was going on with my car in a way that made sense to me (and I’m not a car person even a little bit). And they fixed the problem and my car is running great again! 10/10 would recommend Dylan! More

Satisfactory experience once again! Ease of scheduling, checking in, service, waiting time, all = A+! Special thanks to Angel Rodriguez for his continued courtesy! After my 4th vehicle from this Dealership checking in, service, waiting time, all = A+! Special thanks to Angel Rodriguez for his continued courtesy! After my 4th vehicle from this Dealership and with all services for maintenance here, I have had great service once Angel became my service advisor. More

Took my Sequoya for routine maintenance and minor but concerning vibration coming from the front suspension.When normal tire balance and rotation didn't cure it, master mechanic took over and diagnosed concerning vibration coming from the front suspension.When normal tire balance and rotation didn't cure it, master mechanic took over and diagnosed rare issue with one of the tires.Thank you KP for keeping me informed through out the process and working diligently to address my concern. More

I had to have a service update on my 2016 Toyota. K..D was wonderful. He answered several other questions that were a concern to me. was wonderful. He answered several other questions that were a concern to me. More

I was able to leave my car because of a recall on the fuel pump and received a call when it was ready. Got my oil and tires rotated. fuel pump and received a call when it was ready. Got my oil and tires rotated. More

Cade was awesome! So helpful. I thought I was going to need to have a part replaced, but they repaired it for MINIMAL cost. Delighted customer! need to have a part replaced, but they repaired it for MINIMAL cost. Delighted customer! More

They cleaned my car, gave me a rid home! Advisor was nice at first until I used several coupons and he did not get his commission? Then he was rude. The used sales guy would not leave me alone! The b nice at first until I used several coupons and he did not get his commission? Then he was rude. The used sales guy would not leave me alone! The bill was high but they did a lot of work. More

As always, we had a great experience at Charles Maund recently when we visited the service center! Mark was professional, courteous and a real trooper in getting our problem resolved. recently when we visited the service center! Mark was professional, courteous and a real trooper in getting our problem resolved. More