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Toyota of North Austin - Service Center

Austin, TX

4.1
1,299 Reviews

1,299 Reviews of Toyota of North Austin - Service Center

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June 18, 2020

As always, I received great friendly service. I had a six-month checkup-service and annual state inspection. It all was done in a timely manner, and also with a free car wash. Thank you; I'll be back. More

by jondavid369
Recommend Dealer
Yes
Employees Worked With
Cade Rogers (service advisor), Gabriel Hernandez (technician)
Jul 07, 2020 -

Toyota of North Austin responded

Thank YOU for your kind words. We are happy to hear you had a great experience with us and look forward to working with you again.

June 16, 2020

Will was very accommodating and prompt. I had to cancel my appointment for Saturday last minute and he was able to fit me in the day I called. They had my oil change and inspection done in less than an hou More

by HappyPriusLady
Recommend Dealer
Yes
Employees Worked With
Will
Jul 07, 2020 -

Toyota of North Austin responded

Thank you for your kind words. We know that life can sometimes change our plans at the last minute and we work hard to make sure our customers are taken care of. We look forward to working with you again and wish you safe travels!

June 05, 2020

Diagnosed the problem one day and had it fixed by mid afternoon the next day including the recall fix. Curteous staff and fast check out. More

by Butterfly Babe
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 07, 2020 -

Toyota of North Austin responded

We truly appreciate you trusting us with your vehicles repair. We look forward to working with you again and will do our best to make your next visit a 5-star experience.

May 27, 2020

6 months maintenance I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing u More

by timk
Recommend Dealer
Yes
Employees Worked With
Mark Marek
Jul 07, 2020 -

Toyota of North Austin responded

Our customers and employees safety is of the utmost importance. We have implemented additional procedures to ensure that everyone is safe while they buy a car or have their vehicle serviced. We truly appreciate your kind words and we look forward to working with you again in the future. Safe travels!

May 09, 2020

Great service The work for the recall was accurately described and the time it would take. Also, KP informed me of additional complementary service that I could ele More

by burtgutterman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KP Kirkpatrick
Jul 07, 2020 -

Toyota of North Austin responded

We are truly thankful that you trusted us with the repairs of your vehicle. We look forward to working with you again and wish you safe travels!

April 07, 2020

everything was great The service was great friendly staff and everything was being cleaned while we were there. My car was cleaned before i was given my keys More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry hernandez
Jul 07, 2020 -

Toyota of North Austin responded

Our customers and staff safety is of the utmost importance. We make sure that our facility is clean and that all of our customers are well taken care of. We thank you for your kind words and we look forward to working with you again in the future. Safe travels!

April 03, 2020

Angel Rodriguez from the service department was very helpful and friendly, thank you! Also scheduling was easy over the phone and they were very accommodating. More

by jackie052005
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Jul 07, 2020 -

Toyota of North Austin responded

We are happy to hear that Angel took good care of you. We look forward to working with you again in the future and wish you safe travels!

April 02, 2020

the service was fast it was good to see that the 6 foot rule was being observed. I was in and out in no time at all and a happy customer More

by trekkerc20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cohen
Jul 07, 2020 -

Toyota of North Austin responded

We have many processes in place to ensure the safety of our customers and staff. Everyone's safety is of the utmost importance right now. We are happy you had a good experience with us and we look forward to working with you again in the future.

February 25, 2020

Great Job! My 2011 Land Cruiser needed lots of work (she's getting along in years). Jerry Hernandez set me up with a loaner car and had my truck back before prom More

by Steven F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez
February 18, 2020

Great service. Great service every time I take my truck in for maintenence. Lance Culpepper was extremely helpful in getting me in and out in a timely fashion. More

by arniefenrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Culpepper.
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