Toyota of North Austin - Service Center

Customer service Charles Maund delivers top customer service. They make me feel special everytime I take my car in for an oil change or for a service call. I feel conf Charles Maund delivers top customer service. They make me feel special everytime I take my car in for an oil change or for a service call. I feel confident putting my car in their care More

Excellent service I have had the help of Chis Heimann for a number of years. He greets when when I drive up, and always provides excellent communication of the steps n I have had the help of Chis Heimann for a number of years. He greets when when I drive up, and always provides excellent communication of the steps needed for each visit. I will continue to ask for him each time I bring our cars in. More

Way easier than I originally thought it would be! Not a car person, so I didn't know what I'd have to deal with, but when I came in, I told them what was wrong and they made it simpler than I thought Not a car person, so I didn't know what I'd have to deal with, but when I came in, I told them what was wrong and they made it simpler than I thought it would be. More

Very Thorough I appreciated the care the team took to find the leak and explain the repair to me as well as provide a rental. Even though it was unexpected they w I appreciated the care the team took to find the leak and explain the repair to me as well as provide a rental. Even though it was unexpected they worked with me to make the experience as efficient as possible. More

Maintenance Service Will Mannella provided my vehicle with great and expeditious service. I was also provided a shuttle service to and from home. It was nice to relax at Will Mannella provided my vehicle with great and expeditious service. I was also provided a shuttle service to and from home. It was nice to relax at home and wait for my vehicle to be done. More

Efficient, thorough and friendly Hi, Walter was my service rep and he was great. I trust your dealership to tell me the truth about my vehicle and that means a lot. Hi, Walter was my service rep and he was great. I trust your dealership to tell me the truth about my vehicle and that means a lot. More

Easy, convenient, reliable Return customer for two years because I know I can trust K. P. to take care of me and my car. Easy to schedule service. Friendly, customer-first appro Return customer for two years because I know I can trust K. P. to take care of me and my car. Easy to schedule service. Friendly, customer-first approach. Courteous. Not pushy. Advice can be trusted. Anticipates needs. Cost reasonable. More

Great customer service 👍 Service was great! Very curtious!!! As soon as I arrived I was greeted with a smile and asked how they can be of any help to me. Service was great! Very curtious!!! As soon as I arrived I was greeted with a smile and asked how they can be of any help to me. More

Exceptional Got me in and out very quickly. Even suggested vacuum and car wash for free. I can't sat enough about the outstanding service i received Got me in and out very quickly. Even suggested vacuum and car wash for free. I can't sat enough about the outstanding service i received More

My service rep was friendly, helpful and frank. I will continue to use KP Kirkpatrick in Service as he is awesome. KP Kirkpatrick was friendly, helpful and frank. When I return to Charles Maund Toyo I will continue to use KP Kirkpatrick in Service as he is awesome. KP Kirkpatrick was friendly, helpful and frank. When I return to Charles Maund Toyota, I will ask for KP Kirkpatrick in the future. More