Toyota of North Charlotte

Great Service - Great Car I always go to Toyota of North Charlotte to buy my cars. Everyone is great to work with and really knows their product. Wesley Ashe, Nicolette Glasp I always go to Toyota of North Charlotte to buy my cars. Everyone is great to work with and really knows their product. Wesley Ashe, Nicolette Glaspey and Shaderria Terry were very helpful. They are really enthusiastic about their product and their job. I could not have picked a better team. I did not plan to buy a car that day, but the deal and the car were just too good to pass by. I love Toyota of North Charlotte and I love my new 2016 Prius...my little red sports car. More

toyota purchase Toyota of North Charlotte has a great staff, very good and professional. Chris Wickson and Kim Verney were very helpful. They continue to ask if I ne Toyota of North Charlotte has a great staff, very good and professional. Chris Wickson and Kim Verney were very helpful. They continue to ask if I need anything even after I left the dealership. More

Excellent Experience Worked with Jerry Blevins, Randy Gibson and Janelle Harris; excellent team. We worked with Jerry Blevins 9 years ago when I purchased a 4Runner and th Worked with Jerry Blevins, Randy Gibson and Janelle Harris; excellent team. We worked with Jerry Blevins 9 years ago when I purchased a 4Runner and the experience then was great so returned and asked for him. I would recommend Toyota of North Charlotte without hesitation. All were easy to deal with and not pushy at all!!! An outstanding experience! More

Cathy Fraley Chris Wickson Edwin Ramirez Our experience was outstanding. Both were easy to deal with and while persistent in selling were not so pushy as to be a turnoff. We took our time to Our experience was outstanding. Both were easy to deal with and while persistent in selling were not so pushy as to be a turnoff. We took our time to decide on the car we wanted over several days. The after sale follow up has been excellent. Will definitely use them for service. Enjoyed having Cathy take care of the paper work. She was obviously well organized and methodical in going through it all. Edwin Ramirez was helpful in showing the cars took what ever time was needed. More

Service Provided I recently purchased a vehicle from toyota of North Charlotte and worked Cathy Fraley and she was great the customer service experience there is like I recently purchased a vehicle from toyota of North Charlotte and worked Cathy Fraley and she was great the customer service experience there is like no other I really felt like a member of the Toyota team.....I highly recommend them to everyone looking to purchase a new car More

Who knew car buying could be enjoyable? Everyone I dealt with was a pleasure. I didn't come by intending to buy, just to get some info. Connor, a family friend, suggested I talk to Victoria. Everyone I dealt with was a pleasure. I didn't come by intending to buy, just to get some info. Connor, a family friend, suggested I talk to Victoria. She showed me the RAV4s and had an answer for all my questions. Chris was always pleasant, even after I had him run half a dozen scenarios of lease vs used purchase vs new purchase until we finally reached a solution that worked for me. Cathy made the volumes of routine paperwork breeze by so that we could get to the fun part - delivery. So, considering I only came in for information and left with a new RAV4, it was a remarkable Saturday. Only negative was that no one seemed to know what RAV stands for. Cathy and I decided it must mean Really Awesome Vehicle. More

Service rendered Lou Simmer was courteous and helpful.He helped with timelines of the service, explanation of additional potential and immediate problems. He answers q Lou Simmer was courteous and helpful.He helped with timelines of the service, explanation of additional potential and immediate problems. He answers questions I had. All around service was excellent. I received immediate attention, upon arrival. Thank you! More

Highly dependable Toyota of North Charlotte has always done an outstanding job of servicing my vehicles. The service writer Eric Olsen did an outstanding job of greetin Toyota of North Charlotte has always done an outstanding job of servicing my vehicles. The service writer Eric Olsen did an outstanding job of greeting me and jumping right in to take care of starting the service. He authorized a 10% discount for a coupon received in the mail. Eric Olsen has looked after me so well that we have become pretty good friends over the years. He is very knowledgeable about Toyota vehicles. If I experience a problem I feel I can call Eric and get a dependable answer. More

Purchase of a Toyota Tundra Our experience at Toyota of North Charlotte was exceptionally good. From the very beginning when we worked with Wesley and Nicolette put together an Our experience at Toyota of North Charlotte was exceptionally good. From the very beginning when we worked with Wesley and Nicolette put together an order for a Toyota Tundra to the very end with the financial representative Kimberly Veney, everything was open, honest and very well done. We were given a good trade-in amount on our Rav 4; the help in getting everything arranged and taken care of at the DMV with the taxes, license plate, registration, etc was an enormous hep and a great time saver for us. The Tundra came in exactly 6 weeks after we ordered it--the precise time we were promised. As first-time truck owners, we were given excellent and easy to understand instructions on all of the functions in the truck. We have always used Toyota of North Charlotte for our service on the Rav 4 and we will continue this with the Tundra. We very highly recommend North Charlotte Toyota to any one who is looking for a new vehicle. More

Customer-Oriented Service I found that I had a flat on the morning of February 24th. I called Toyota Service and spoke with the Service Operator (I wish I could remember her na I found that I had a flat on the morning of February 24th. I called Toyota Service and spoke with the Service Operator (I wish I could remember her name), who was friendly and helpful. I normally talk with Edwin Montalvo, but he was out this day and so I spoke with Russell Martin. He told me to bring the car in and you would get the flat repaired that afternoon. I did so and it was repaired. I knew I needed to get new tires, so I made the appointment for new tires the following Wednesday. When Mr. Martin brought me the invoice he told me that because I was buying new tires from Toyota, he wouldn't charge me for the flat repair, and he's see me next Wednesday. To me, the entire problem/quick solution demonstrated true customer service. Cudos to Russell Montalvo and the Service staff! More