Toyota of North Charlotte

Quality Service Have been getting both of my Toyotas serviced at Toyota of North Charlotte for over ten years. Eric Olsen has always been there for us with the answer Have been getting both of my Toyotas serviced at Toyota of North Charlotte for over ten years. Eric Olsen has always been there for us with the answers to our questions and helped us make to correct choices for all our services needs. Thanks Eric More

C Haley Matt Hunt and Chris Wickson did an superb job in answering our questions about the car we were interested in. Cathy Fraley was just as efficient in Matt Hunt and Chris Wickson did an superb job in answering our questions about the car we were interested in. Cathy Fraley was just as efficient in her explainations. More

Matt Hunt and Chris Wickso were excellent in their salesmat Matt Hunt and Chris Wickson were excellent in this salesmanship . They went above and beyond to help me find the truck I wanted . At the same time ma Matt Hunt and Chris Wickson were excellent in this salesmanship . They went above and beyond to help me find the truck I wanted . At the same time made me and my wife feel very welcome at North Charlotte Toyota More

Great Service and so pleasant to deal with. The sales staff of Matt and Christian Guerrero were wonderful, but the Finance Representative, Shaderria Terry was also very efficient and so nice dur The sales staff of Matt and Christian Guerrero were wonderful, but the Finance Representative, Shaderria Terry was also very efficient and so nice during the finance portion of my purchase. She even got my heavy floor mats and helped Matt transfer all my "stuff" from my old car to the new car. More

10,000 miles service and car inspection It was a real pleasure working with Ty Cooke ... answered all of my questions and length of service was very quick turnaround. Overall great experien It was a real pleasure working with Ty Cooke ... answered all of my questions and length of service was very quick turnaround. Overall great experience! More

Thanks for the services and purchase experience! I leased a new vehicle recently and thanking Eric Olsen, Paul Kramer, Randy Gibson and Craig for the wonderful purchase experience. This is my second I leased a new vehicle recently and thanking Eric Olsen, Paul Kramer, Randy Gibson and Craig for the wonderful purchase experience. This is my second purchase at Toyota of North Charlotte. Hoping to continue the association for longer period. Amal. Christopher. More

Excellent serice in setting up appointment and with the serv My car needed routine maintenance, and a recall service. I called the Service Department, asked for and was connected with Eric Olsen. I told him what My car needed routine maintenance, and a recall service. I called the Service Department, asked for and was connected with Eric Olsen. I told him what services I needed; he verified that I did indeed need the recall service. I set up a day and time that was convenient for me, and also requested the shuttle. When I arrived, Eric met me and took the required information and verified the phone number to reach me. The shuttle was on its way back to the dealership and I only had a 5-minute wait for it. Eric called me about an hour into the service telling me that filters needed changing, but all else was fine; he gave me a quote for the cost of the filters and about how much longer it would take. Eric Olsen has always been couretous, informed and pleasant when I make and have service for my Toyota done at the dealership. More

Eric is Second to None Bottom line, Eric takes care of you and your car like it was family!! Eric makes sure you are taken care of and happy with your experience Bottom line, Eric takes care of you and your car like it was family!! Eric makes sure you are taken care of and happy with your experience More

Superior, Systematic Customer Service Darryl Nesbitt, Tierra and Shaderra Terry exceeded my expectations in leasing my 2016 Toyota Highlander XLE. I was pleased with their professionalism Darryl Nesbitt, Tierra and Shaderra Terry exceeded my expectations in leasing my 2016 Toyota Highlander XLE. I was pleased with their professionalism and superior customer service. Toyota Scion of North Charlotte offered a systematic approach in selling cars. Each employee had a speciality area, which required them to work together as a team. Tierra served as the product specialist. I was impressed with her professional presentation of the car. During the product selection and test drive process, she asked the right questions to select the perfect vehicle. She considered my needs, criteria and future goals. She was able to select the right car, the first time for the test drive. When it was time to focus on a deal and purchasing, Don, a kind sales specialist, provided a detailed overview of purchasing options. I primarily worked with Darryl Nesbitt, sales specialist/manager. He was sharp, professional and confident. He was able to answer my questions with ease and thoroughness. He exhibited patience when I was trying to make a final decision. When I decided not to settle on a different trim, Darryl presented a new deal and leasing agreement that fit my criteria and budget. He and Tierra sincerely wanted me to have my first choice. After finalizing the deal, my husband and I were escorted to the office of Shaderra Terry, the financial specialist. She explained all of the forms and their purpose. I had a clear understanding of the entire process. She was efficient and personable. After the car was detailed, Shaderra installed the car mats and set up my phone to Bluetooth. She gave me a tutorial of the technology package. When it was time to leave in my brand new Highlander, the team joined us outside and celebrated my purchase. I truly felt that I was treated with dignity and respect throughout the entire process. Please consider purchasing your new car from Toyota Scion of North Charlotte. You will be satisfied with the buying experience and your new vehicle. More

Toyota Service I've been going there for 8 yrs. now, taking care of my Avalons.....and Eric Olsen is the best!!!!!!!...He's always on top of things... I've been going there for 8 yrs. now, taking care of my Avalons.....and Eric Olsen is the best!!!!!!!...He's always on top of things... More