Toyota of North Charlotte

service experience Eric Olsen is a super person who takes care of us when we are there and keeps us informed as to progress... He has always assisted us and a friendly a Eric Olsen is a super person who takes care of us when we are there and keeps us informed as to progress... He has always assisted us and a friendly and professional manner. Best to Eric!!! More

Top Notch Service I want to thank Will Gaddy for his professional service with a smile. I have had my Toyota Tundra in for routinue maintanance and detailing multiple I want to thank Will Gaddy for his professional service with a smile. I have had my Toyota Tundra in for routinue maintanance and detailing multiple times over the past 6 months. Will has taken great care of all of my car care requests. Will goes above and beyond what I have experienced at other dealerships to ensure that the vehicle is taken care of and I am satisfied with the overall service. He knows I have a busy work schedule and cannot afford to spend time waiting around the service area for help. He is proactive and fixed a recall for me without me even asking. He presents the facts and gives recommendations for services that are needed instead of trying to push and press me into unncessary services. I appreciate all that he has done for me and will continue to have my truck serviced at his location. Thank you, SB More

First Time Buyer The best experience ever!! I'm so happy they helped me drive away in my new car!! 2015..riding in style! Truly a big step for me and glad it was with The best experience ever!! I'm so happy they helped me drive away in my new car!! 2015..riding in style! Truly a big step for me and glad it was with them. More

Best dealership experience I ever had. The folks at Toyota of North Charlotte are very courteous and professional. They worked with me and we're very eager to explain anything that I didn't The folks at Toyota of North Charlotte are very courteous and professional. They worked with me and we're very eager to explain anything that I didn't understand. Shaderria Terry in finance was especially helpful in the contract process and also took the time to help me set up the bluetooth in my new corolla. Thank you also to James our sales specialist for getting us a nice deal. Will definitely go back. More

reason for dashboard lights My '04 Prius's dashboard lit up like a Christmas tree and I took it in to find out what the reason might be. A service writer started to write me up a My '04 Prius's dashboard lit up like a Christmas tree and I took it in to find out what the reason might be. A service writer started to write me up and Eric Olsen whom I've worked with many times came out and took over. He told me how long it would take and I got some coffee ( which is very good by the way) to wait. Later Eric came out and said the hybrid man was tied up and it would be a little longer. He offered to run me to some where to get a bite to eat. I declined and walked up to Hardee's. Later Eric explained that the problem was my hybrid battery and what the cost would be to replace. Since it was over $3,000 I told him I would think about it and let him know. He explained how the car would react as the battery went to the 'Happy Hunting Grounds" I asked if someone could look at my car and give me a price on a trade.. Eric took care of that right away. I actually got the battery replaced elsewhere for $2,000 but that was no fault of Eric. He is an outstanding employee and you are lucky to have him. I would liked to have had a plant full of Erics when i was in the manufacturing business. More

Excellent experience This may be a duplicate because I first sent this from my cell phone and wasn't sure if it went through. I was very pleased with my service on this f This may be a duplicate because I first sent this from my cell phone and wasn't sure if it went through. I was very pleased with my service on this first visit.Will Gaddy was very pleasant and professional.I liked that I could make an appointment at my convenience. More

Felt like a Queen I recently went to Toyota of North Charlotte to lease for the first time. I didn't know which type of vehicle I wanted but I received all the help at I recently went to Toyota of North Charlotte to lease for the first time. I didn't know which type of vehicle I wanted but I received all the help at Toyota of North Charlotte. I got to test drive all the models I was interested in and I also received detailed explanation of all the features in the different vehicles. If you want a vehicle, go to Toyota of North Charlotte! More

1st Time Customer - Won't be the last Recently purchased a 2012 Toyota Sienna Van from Toyota of North Charlotte, and had a follow up appointment to replace a taillight. John Ricardo was v Recently purchased a 2012 Toyota Sienna Van from Toyota of North Charlotte, and had a follow up appointment to replace a taillight. John Ricardo was very welcoming and made the entire experience a breeze, from start to finish. Would not hesitate to recommend them for service on your Toyota! More

Personable staff excellent service Walter was able to come through with the right numbers in order to make the deal. He showed me where all the departments were. He also gave me cards f Walter was able to come through with the right numbers in order to make the deal. He showed me where all the departments were. He also gave me cards for the service center as well as his own. I also received follow up calls from Steve and Mark. More

Personable and friendly salespersons I have purchased several cars from this dealership as well as having them serviced there and can attest to the fact that they are courteous, helpful, I have purchased several cars from this dealership as well as having them serviced there and can attest to the fact that they are courteous, helpful, and friendly. They are knowledgable and always ready to assist in any way they can. One thing that stands out is that they do not differentiate in their treatment of men or women. That I really appreciate. More