Toyota of North Charlotte

Great experience buying a new car. Took several tries to get me in the ball park of what I wanted to pay. They did not give up until they got me to a comfortable payment. Would highly recommend dealership get me in the ball park of what I wanted to pay. They did not give up until they got me to a comfortable payment. Would highly recommend dealership for new or used car purchases. More

I glad , I stopped by at Toyota of North Charlotte. Paul came to us and meet and greet , then he trying to show cars that suit with me ,then he tried to explained all criteria , to match with what I want a came to us and meet and greet , then he trying to show cars that suit with me ,then he tried to explained all criteria , to match with what I want and what type of toyota RAV 4 is possible best for me.that was very good start. And we were invited to lobby and we started talking about price . We started with Mr . Ophagoe Funderburk. At the beginning , I almost give up and go home. Because the amount I can pay wasn't match for new car. But Mr.walter Hoover was trying to continues negotiation the price, give us some idea, many options and listen what I can do and how much I can pay . Try to Understanding your coustomer is very good experience for me,even they have to make sales before year end. I appreciate that they try to make a deal with ANY coustomers. I can wait , I don't have to rush to buy new car, but they tried to meet me more than half way . Mr. Joe Veditz , give us very good rates and very simple procedure for all paper works. I can go home with my new toyota RAV4 , I happy with my car price, I'll stop compare with other , Mr.joe Veditz ,thank you for your team work with your associates. I will definitely recommend Toyota of North Charlotte. Razi More

I have not stopped raving about our experience at Toyota North Charlotte. Paul and Carl were excellent salesmen, they showed us exactly what we were looking for and were patient and considerate when we aske North Charlotte. Paul and Carl were excellent salesmen, they showed us exactly what we were looking for and were patient and considerate when we asked for 5 keys at one time and still kept looking. They didn't show us anything we weren't interested in and continuously gave their advice and were generous with information. Steve Gregory in sales was great. He did everything he possibly could to not only get us in the cars we wanted, but made sure we were getting the cars we loved for the price we wanted. Chris, our finance manager was also outstanding. They both worked for hours to make sure we were happy. When we sat down to sign papers, David Watts was funny, light, patient, thorough and more than helpful. He made sure we understood what we were signing but didn't expect us to sign paper after paper without actual conversation. I can't say enough good things about all these men. I even asked to speak with Paul Kramer and his assistant Glenda was immediately attentive. The woman working the customer service desk whose name I unfortunately did not catch was more than helpful with my request. Glenda went to find Mr. Kramer as soon as I asked for him and within minutes he was introducing himself to us. He was very polite and personable. It's not easy to find people who don't seem bothered talking to people when they were in the middle of something but we found that with everyone we came in contact with at Toyota North Charlotte was immensely helpful, understanding, kind, and friendly. By our second visit everyone knew our names. I have told everyone I can to go to Toyota for their next car. As for our cars, I got the 2014 Corolla, John got the 2014 Camry. We are both IN LOVE with our cars. We find any excuse we can to drive somewhere now. We love the technology (i.e. the backup camera, touch screen radio, bluetooth capabilities, display) and the fuel efficiency. We got exactly what we wanted and didn't pay more than we could afford. That is in no small part due to Carl, Paul, Steve, Chris, and David, as well as the other people working behind the scenes we didn't have the chance to meet and speak with. We are more than happy with our experience there and the follow up calls and emails we have received just so they can make sure we are happy. I would recommend Toyota North Charlotte to any and everyone. More

Wonderful experience! This is my second Tundra purchase with this dealership. They all really know what is going on. The process was completely effortless. Thank you for such a pleasant experience. Kim Ven with this dealership. They all really know what is going on. The process was completely effortless. Thank you for such a pleasant experience. Kim Veney and Paul Craemer, a big thank you for taking such good care of me. You will always have my business. Love my new 2014 - 1794 Tundra!! More

My overall experience with North Charlotte Toyota was a great experience. Everyone was very knowledgeable about the vehicles. Upon my arrival all sales associates were in for a morning meeting so a financ great experience. Everyone was very knowledgeable about the vehicles. Upon my arrival all sales associates were in for a morning meeting so a finance rep, Joe Daniels showed me a car until someone was available. Michael and James were also a great help. Toyota also had a specialist, Gary come out and explain all the features the car had to offer. For the little time he had to spent with us, he was very knowledgeable and answered all questions. Not only are they great people to do business with, they make follow up phone calls. I would recommend anyone to go to North Charlotte Toyota to buy their car :). Thanks again! Sincerely, Paige More

Kim Veney was Great, she was very helpful and friendly. She knew all of the information very well and Great at what she does. My experience with her was truly exceptional. Kim is Awesome !!!! She knew all of the information very well and Great at what she does. My experience with her was truly exceptional. Kim is Awesome !!!! More

I have been very pleased with the quality of service I have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to ke have received each time I bring my car in for service. The staff is friendly, courteous, and knowledgable about my car and the service required to keep it in top quality performance, More

Toyota of North Charlotte advertises car prices for cars they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but th they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but then sold on their used car lot. Sales negotiations are based around monthly payments not total car price, dealer installed options/accessories are not Toyota OEM items (they are Toyota distribution region items), and Internet offered additional "Rewards" are not valid on sale cars. More

Great experience! The Sales team did a great job explaining all the options. Very knowledgeable of the product and services. Salesperson Arnie Humphries was awesome and did a great job for 2 days tr explaining all the options. Very knowledgeable of the product and services. Salesperson Arnie Humphries was awesome and did a great job for 2 days trying to get us the best deal. Finance department with Kim Veney was great! took the time and gave us all the details of the purchase. Overall was a great experience and deal. I would recommend this dealer to all my family and friends. More

Eric Olsen has helped me before in servicing my Toyota Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again Prius and i keep on bringing it back from South Charlotte driving 25 miles literally due to the service i get. I will recommend again More