Toyota of North Charlotte

The place to go for first time buyers These employees are amazing, and from the moment I walked in and talked to Mike and Matt for the car to the negotiations and the moment I finally sign These employees are amazing, and from the moment I walked in and talked to Mike and Matt for the car to the negotiations and the moment I finally signed the contracts with David and drove out with a new car, everyone was nothing short of informative, straightforward, and kind. It's tricky sometimes since not everyone has the best credit, but this team knows what they're doing to get the best out of any situation! Would recommend 10/10 More

Recent service visit Eric Olsen is the best service tech I've ever dealt with. He is always fair, always clear about what has to be done and then about what will eventuall Eric Olsen is the best service tech I've ever dealt with. He is always fair, always clear about what has to be done and then about what will eventually need to be done. I appreciate the forward-looking approach. He has taken care of our two Toyotas and we'll continue to visit him for all services and/or repairs. More

It over exceeded my expectations! Paul was very helpful, professional, and efficient. The showroom had been remodeled and was lovely. Really enjoyed the coffee and sandwich bar. This Paul was very helpful, professional, and efficient. The showroom had been remodeled and was lovely. Really enjoyed the coffee and sandwich bar. This was a great idea. More

Eric Olsen is Great! I've had my 2006 Avalon serviced here for the last 10 years. I recommend them highly ... and that goes especially for Eric Olsen who always takes good I've had my 2006 Avalon serviced here for the last 10 years. I recommend them highly ... and that goes especially for Eric Olsen who always takes good care of me! Thanks, Eric. More

Excellent service I bought a 2016 Toyota Rav . I had a great car buying experience at Toyota of North Charlotte, Janelle Harris , Brian Doyle and Tierra Artis were grea I bought a 2016 Toyota Rav . I had a great car buying experience at Toyota of North Charlotte, Janelle Harris , Brian Doyle and Tierra Artis were great!. They gave me great deal in the purchase and fair value for my trade. They were very friendly and professional. I would definitely go back in future. I highly recommend them. Thanks More

Very professional in handling service of my Tundra truck. Eric Olsen handled my service on 4/7/16. From the time I arrived until finished, he continued to communicate with me. We determined that my service wa Eric Olsen handled my service on 4/7/16. From the time I arrived until finished, he continued to communicate with me. We determined that my service was going to take all day, so, he secured a loaner car for me. He explained everything that needed to be done & gave me his recommendations, including new tires & something that was covered under warranty. I will ask for Eric Olsen again in the future when I need my truck serviced. More

BEST PLACE To buy and SERVICE your CAR By far the BEST PLACE To buy and SERVICE your CAR!! THE service is awesome, Will Gaddy and his leadership team make it look easy by providing HANDS DO By far the BEST PLACE To buy and SERVICE your CAR!! THE service is awesome, Will Gaddy and his leadership team make it look easy by providing HANDS DOWN THE BEST EXPERIENCE!! I Wont go anywhere else to buy or service my vehicles!! Trustworthy people that you normally wouldn't find at you local service center or dealership!! More

Thumbs up Janelle Harris and the team were very professional and customer relations Davy. Paul Kramer and staff have taken care of us twice in two years and we Janelle Harris and the team were very professional and customer relations Davy. Paul Kramer and staff have taken care of us twice in two years and we are still happy to come back More

Outstanding service department. I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They are competent, efficient, and, above all, have the integrity you wish all auto service folks had. I even started bringing a second car, an Acura(!), to this dealership for service rather taking it to a Honda dealership (after I became concerned about their level of honesty and competence). Recommend Toyota of North Charlotte highly. More

Leadership Excellence! Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor anyone that I've referred to him down. When I need for my Prius or 4-Runner to be looked at, he has been there to help as a coach on the next steps in service. Because of him, we've not taken our vehicles outside of this dealership for maintenance. That says a lot considering that the competition praises about their own promotions. Forever Toyota of North Charlotte, M. Culp More