Toyota of North Charlotte

Outstanding service department. I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They I have been taking my 2003 Avalon to this dealership since it opened. Over the years, Eric Olsen and Will Gaddy have earned my total confidence. They are competent, efficient, and, above all, have the integrity you wish all auto service folks had. I even started bringing a second car, an Acura(!), to this dealership for service rather taking it to a Honda dealership (after I became concerned about their level of honesty and competence). Recommend Toyota of North Charlotte highly. More

Leadership Excellence! Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor Will Gaddy is responsible and responsive. Although he's not my primary service specialist, he's always available. In addition, Will has not let me nor anyone that I've referred to him down. When I need for my Prius or 4-Runner to be looked at, he has been there to help as a coach on the next steps in service. Because of him, we've not taken our vehicles outside of this dealership for maintenance. That says a lot considering that the competition praises about their own promotions. Forever Toyota of North Charlotte, M. Culp More

Great car buying experience I had an outstanding new car buying experience at Toyota of North Charlotte. It was very low pressure buying my new Toyota Highlander. They gave me a I had an outstanding new car buying experience at Toyota of North Charlotte. It was very low pressure buying my new Toyota Highlander. They gave me a great deal on the purchase and fair value for my trade. They also didn't make me haggle about price all day like some other dealerships. They just gave me a great price right away. I worked with Michael Brown and Kimberly Veney. I highly recommend this dealership. They beat all the other dealership in the area on price More

Knowledgeable and Efficient Very helpful and friendly, seemed knowledgeable and willing to continue to assist even after a purchase. Attended to any concerns or questions promptl Very helpful and friendly, seemed knowledgeable and willing to continue to assist even after a purchase. Attended to any concerns or questions promptly. Likely be a return customer. More

Sienna van purchase The whole team from start to finish in the sales process was very professional. They answered my questions and addressed my concerns. They made the pr The whole team from start to finish in the sales process was very professional. They answered my questions and addressed my concerns. They made the process quick snd simple. More

Great service department - average at best sales department The service department has always handled any service issue on my Toyotas professionally. Repair time, cost, and customer service have been good. I The service department has always handled any service issue on my Toyotas professionally. Repair time, cost, and customer service have been good. I would recommend this dealer regarding servicing Toyotas. On the sales side - I have purchased numerous vehicles at various dealers over the last 20 years, including one from Toyota of North Charlotte. I purchased my most recent Toyota at another dealer due to the frustrating process and overly complicated paperwork at Toyota of NC. I would recommend purchasing from another Toyota dealer. More

Excellent Dealership This is one of the best vehicle buying experience I have ever had. They are attentive to your needs, price point and you never feel pushed into making This is one of the best vehicle buying experience I have ever had. They are attentive to your needs, price point and you never feel pushed into making a decision. They are knowledgeable about their products and work to create a solid relationship for years to come. Thanks again for making us feel like your #1 customer!! More

great experience! !! I would like to say that the experience with Toyota Charlotte working with David Watts Jamie and the other gentleman that put the numbers together for I would like to say that the experience with Toyota Charlotte working with David Watts Jamie and the other gentleman that put the numbers together for us was great we will be sure to tell our friends about the great experience and will also come back to your dealership for business when we're in the need of a vehicle in the future More

10000 mile service I got prompt, courteous service. Edwin Montalvo made sure my Highlander was serviced by the manufacturer guidelines and saved me money. I also appreci I got prompt, courteous service. Edwin Montalvo made sure my Highlander was serviced by the manufacturer guidelines and saved me money. I also appreciated the car wash. I would recommend the service department with no reservations. More

Great Team of Sales Person and Office staff I recently bought a 2016 Camry from Toyota of North Charlotte. I'm happy to give a review about my over all experience with them till now. Everyone wo I recently bought a 2016 Camry from Toyota of North Charlotte. I'm happy to give a review about my over all experience with them till now. Everyone works here is very friendly and welcoming. They know how to deal with customers and also well aware about buyers needs and above all they give priorities to their clients. Furthermore Mr Marcus and Mr. Darryl Nesbitt helped me to choose the car i was looking for and made the best deal for me.They are truly professional in the work they do and knows how to make one a buy a car once you enter this place.and Ms.Janelle Harris from Finance department took care of all my paperwork in very short time without any waiting and made sure that we got everything even after we left the dealership. They also stay in touch with you just to make sure that you don't have any trouble with your new vehicle. I wish all of you best of luck for your bright future with Toyota of North Charlotte. More