Toyota of North Charlotte

Awesome Help Thank you so much for your Help with my challenging vehicle and purchase of a vehicle. Eric Olsen always expresses Extreme Kindness.I know I can be Thank you so much for your Help with my challenging vehicle and purchase of a vehicle. Eric Olsen always expresses Extreme Kindness.I know I can be a difficult customer but he still goes out of your way to make sure the job is done right and I am a satisfied customer. I can trully see his kindness is not pretend, it's real and I Hope Toyota knows that Mr. Olsen is a Great asset to there company. Sincerely, Mika More

Great experience from start to finish! Some of my family made a couple of purchases at Toyota of North Charlotte and highly recommended them so I took a ride up to see the options. I have t Some of my family made a couple of purchases at Toyota of North Charlotte and highly recommended them so I took a ride up to see the options. I have to say, they did not disappoint! This was my first time getting a brand new car and it was a pleasure! Mike (not Michael Brown, but another Mike whose last name escapes me) helped me pick out the car I was interested in on the lot. He was great and gave me plenty of time to mull over the options. Michael Brown took me from there and went over pricing. Mr. Brown was fantastic and a pleasure to work with! He made the process quick and straightforward. Janelle in Financing had a great personality and was very knowledgeable and thorough when I had a question about the paperwork. Overall it was a great experience and one I'd gladly go through again! More

Great Experience I saw their ad on TV, decided to give them a try. My experience was great from start to finish. Janelle Harris did my financing and was great. Give t I saw their ad on TV, decided to give them a try. My experience was great from start to finish. Janelle Harris did my financing and was great. Give them a try, you won't be disappointed. The young lady that greeted me at the door was new and did a great job of showing me different vehicles. Sorry, I don't remember her name. She had only been there 4 days, but she did a fantastic job. More

New car purchase Dealership Rating "Excellent team work" The attention given to me by Micheal Brown and Shaderria Terry was nothing less than profess Dealership Rating "Excellent team work" The attention given to me by Micheal Brown and Shaderria Terry was nothing less than professional. They both are awesome and a true asset to Toyota North Charlotte. They continue to follow up to make sure all is going well. More

Great experience!! Wonderful experience starting with Jerry. He wasn't pushy in any way and did all he could to find the exact car we wanted. When it was time to talk Wonderful experience starting with Jerry. He wasn't pushy in any way and did all he could to find the exact car we wanted. When it was time to talk numbers, David C., Darryl N. and Chris S. got us close to what we wanted to pay. Finally, to finish all paperwork, we dealt with David W. He was fast, efficient and answered any other questions we had. Overall great experience with TONC and highly recommend a car buying experience here. More

Felt Good Leaving a dealership for 1st time Cathy Fraley made the paper work enjoyable! Not only was she pleasant and efficient, but I felt like I knew what I was signing and not just putting my Cathy Fraley made the paper work enjoyable! Not only was she pleasant and efficient, but I felt like I knew what I was signing and not just putting my name on a mound of papers! I came in to get the expiring leased vehicle inspected, and ended up re-leasing a new one. Marcus the product specialist was very knowledgeable and he and the salesman, Darryl Nesbitt both listened to what I wanted in a new vehicle and made it work. More

2016 Toyota Tacoma Friendly environment and amazing people to work with. They were professional and honest. The facilities are spotless and very well maintained. I would Friendly environment and amazing people to work with. They were professional and honest. The facilities are spotless and very well maintained. I would recommend them to anyone! More

Wonderful, efficient experience While we haven't taken possession of our new 4Runner yet (its on the way though) we had a wonderful experience at Toyota of North Charlotte. Our orig While we haven't taken possession of our new 4Runner yet (its on the way though) we had a wonderful experience at Toyota of North Charlotte. Our original plans just entailed looking at the 4Runner but before we knew it a test drive was underway. Victoria Pham showed us all the options, bells and whistles available and demonstrated the impressive technology features without missing a beat. After the drive we were hooked and Brian Doyle was very through and handled all of our contract to make sure we had all the options we wanted. We then met Janell Harris to sign the documents. She was ready and organized perfectly as we made our way through the stacks. She explained each document we signed. Can't wait to go back and up our new 4Runner! More

Just incredible all the way around. Bought new Prius and I'm not an easy guy to get along with. They were very patient and knowledgable. They answered every question I asked. I have purc Bought new Prius and I'm not an easy guy to get along with. They were very patient and knowledgable. They answered every question I asked. I have purchased there before and Jerry Blevins is amazing. I have been there many times and not purchased and he always treats me like I'm a large account. Cathy Fraley was quick with the paperwork and added a laugh. I will be back to buy more from them. More

Great Customer Service I have been doing business with Toyota of North Charlotte since 2004 when I purchased my first Highlander. During that time, I have mainly worked wit I have been doing business with Toyota of North Charlotte since 2004 when I purchased my first Highlander. During that time, I have mainly worked with Eric Olsen and Will Gaddy. These men are great in explaining what my vehicle needs, they let me know in advance if some major maintenance item is coming up so I will not be surprised and take great pains to explain everything to my satisfaction. My husband always said he was glad we found a service center we could trust. In fact, I called Eric for his opinion before I purchased my 2015 Highlander. As long as Eric and Will work in the service department, I will continue to bring my vehicle to this Toyota dealership and will recommend to my friends. More