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Toyota of Orange

Orange, CA

4.7
384 Reviews

1400 N Tustin St

Orange, CA

92867

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384 Reviews of Toyota of Orange

December 07, 2024

A lot of recommended services but no pictures or proof to show needed services. If I have a leaky gasket, you should have pictures of the leak or if my plugs need replaced, show me a picture of my old plugs, More

by Rustysdwelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 09, 2024 -

Toyota of Orange responded

We appreciate both your business and your feedback. Transparency is extremely important to us and we will definitely be sure to take this into account. Should you like further details about your recommended services at your most recent visit, please contact me and I will be happy to assist you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 28, 2024

Great service, easy to work with financing and sales to get a car that fit my budget and requirements. Albeit with some older standards (they could not do a debit transfer and forms being done on paper ins More

by William Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jeff
Dec 02, 2024 -

Toyota of Orange responded

William, We're happy to see that overall you had a seamless car-buying experience and you drove home satisfied. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 26, 2024

Great service. Friendly staff. Everyone is helpful. I feel they went above and beyond to help us. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ayon
Nov 27, 2024 -

Toyota of Orange responded

We're here to help and happy to see our team went above and beyond to take great care of you. We appreciate both your business and your feedback and we can't wait to serve you again in the future. Hope all is well. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 25, 2024

John was a great salesperson to work with, great communication and efficient with my time. I would highly recommend Toyota of Orange if you're looking for a new or used vehicle. More

by larry.ravera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeLoss
Nov 25, 2024 -

Toyota of Orange responded

Larry, It's great to see you had a top-notch car-buying experience with John. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 24, 2024

It was very nice to get a car there but financial dept. took time so long. So deduct 1 star. More

by bluemyheaven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos P
Nov 25, 2024 -

Toyota of Orange responded

We appreciate both your patience and your feedback. We're glad that overall you had a positive car-buying experience. We'll be working to make the finance process more seamless and we hope to see you here at your first service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 23, 2024

The purchase if my 2025 Camry was very easy. I just did my 5000 mile oil change seamless in and out. More

by htsmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Nov 25, 2024 -

Toyota of Orange responded

It's great to see you've had 5-star experiences with both our sales and service teams. We hope your Camry is treating you well and we look forward to seeing you here at your next service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 16, 2024

Always friendly and helpful, takes great care of my RAV4. I highly recommend this dealer. More

by jaxcloward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Nov 18, 2024 -

Toyota of Orange responded

Jax, Thank you so much for choosing us here for your Toyota needs. We're lucky to have you as a valued customer and we look forward to continuing to take great care of you and your RAV4 for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Been servicing my cars at this dealership for over thirty years. Absolutely love the people, the service, and the way they treat me. Thank you. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone I worked with.
Nov 11, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Mike! We're incredibly lucky to have you as a member of our Toyota of Orange Family and we can't wait to continue to take care of all your vehicle needs for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Outstanding service advisor in Jeff Pena. He does a great job of keeping you informed of the progress and work needing to be done. More

by PhilD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Nov 11, 2024 -

Toyota of Orange responded

Hi Phil, Jeff is awesome and it's no surprise to see he provides you with quality service and communication. We'll be sure to share this positive feedback with him and we're looking forward to seeing you here again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 30, 2024

Good experience, really enjoyed the large waiting room and text message updates that I received. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 31, 2024 -

Toyota of Orange responded

Dave, We're glad you were comfortable while you waited and liked the status updates via text. Thank you for both your business and feedback. We hope your vehicle is treating you well and we're looking forward to seeing you again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

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