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Toyota of Orange

Orange, CA

4.6
388 Reviews

1400 N Tustin St

Orange, CA

92867

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388 Reviews of Toyota of Orange

December 24, 2024

Brought my Prius in for white paint recall. They outsourced the paint job. Excellent result plus they detailed the inside. Had loaner vehicle for the 2 week period. Unfortunate that there had t More

by SoCal Kid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Dec 26, 2024 -

Toyota of Orange responded

John, We appreciate your patience while we took care of this paint recall and we're glad you were completely satisfied with your experience. Should you ever need anything else, please don't hesitate to let us know. You're family now. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 24, 2024

Amazing customer service, text reminders fabulous, and especially the Cutts family. And that tall salesman with British accent. Top notch parts, comfortable indoor waiting room. Happy holidays to all over More

by sumdelite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cutts
Dec 26, 2024 -

Toyota of Orange responded

Thanks so much for this amazing review. We're happy to see you receive 5-star service and communication from everyone here. We hope you have a Happy Holidays as well and we can't wait to see you here in 2025. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 20, 2024

I take my Lexus for service. Even though I don’t have an appointment I am taken in and my car is serviced on time. My service advisor Jeff Pena is outstanding as usual. More

by PhilD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Dec 23, 2024 -

Toyota of Orange responded

Phil, It's great to see Jeff and our team are always accommodating. We appreciate you choosing us here for your vehicle needs and we look forward to continuing to work together for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 10, 2024

Found out today that appointment or not those waiting on site for their car are taken care of first. I always make an appointment and go to a nearby family members house to wait and it takes 3+ hours every More

by Toyota4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ayon
Dec 11, 2024 -

Toyota of Orange responded

Thank you for bringing this concern to our attention. We'd like to learn more about your recent experience, as we do not prioritize those waiting on-site over those who have made other accommodations while their vehicle is being serviced. Please contact me when you have a moment to discuss this further. I hope to hear from you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 07, 2024

A lot of recommended services but no pictures or proof to show needed services. If I have a leaky gasket, you should have pictures of the leak or if my plugs need replaced, show me a picture of my old plugs, More

by Rustysdwelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 09, 2024 -

Toyota of Orange responded

We appreciate both your business and your feedback. Transparency is extremely important to us and we will definitely be sure to take this into account. Should you like further details about your recommended services at your most recent visit, please contact me and I will be happy to assist you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 28, 2024

Great service, easy to work with financing and sales to get a car that fit my budget and requirements. Albeit with some older standards (they could not do a debit transfer and forms being done on paper ins More

by William Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jeff
Dec 02, 2024 -

Toyota of Orange responded

William, We're happy to see that overall you had a seamless car-buying experience and you drove home satisfied. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 26, 2024

Great service. Friendly staff. Everyone is helpful. I feel they went above and beyond to help us. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ayon
Nov 27, 2024 -

Toyota of Orange responded

We're here to help and happy to see our team went above and beyond to take great care of you. We appreciate both your business and your feedback and we can't wait to serve you again in the future. Hope all is well. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 25, 2024

John was a great salesperson to work with, great communication and efficient with my time. I would highly recommend Toyota of Orange if you're looking for a new or used vehicle. More

by larry.ravera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeLoss
Nov 25, 2024 -

Toyota of Orange responded

Larry, It's great to see you had a top-notch car-buying experience with John. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 24, 2024

It was very nice to get a car there but financial dept. took time so long. So deduct 1 star. More

by bluemyheaven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos P
Nov 25, 2024 -

Toyota of Orange responded

We appreciate both your patience and your feedback. We're glad that overall you had a positive car-buying experience. We'll be working to make the finance process more seamless and we hope to see you here at your first service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 23, 2024

The purchase if my 2025 Camry was very easy. I just did my 5000 mile oil change seamless in and out. More

by htsmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Nov 25, 2024 -

Toyota of Orange responded

It's great to see you've had 5-star experiences with both our sales and service teams. We hope your Camry is treating you well and we look forward to seeing you here at your next service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

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