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Toyota of Orange

Orange, CA

4.7
384 Reviews

1400 N Tustin St

Orange, CA

92867

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384 Reviews of Toyota of Orange

October 26, 2024

Great service in most ways. Always enjoy the coffee and water provisions in waiting area and check in by associates to say they would check on my car’s progress. However, nev More

by lolden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Lily
Oct 28, 2024 -

Toyota of Orange responded

We're happy that overall you had a quality experience. We appreciate the feedback regarding the communication with your advisor. This is definitely something we'll be sure to address. We're glad you were able to get answers from your salesperson and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 08, 2024

Fast, easy and friendly! I booked my service appointment online and everything worked out smoothly! More

by pixispearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 09, 2024 -

Toyota of Orange responded

It's great to see the service process is seamless and you're satisfied. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 30, 2024

This dealer OK for seẻvice I will and plan to come back for service in the future More

by TN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah
Oct 01, 2024 -

Toyota of Orange responded

We're happy to see you're satisfied with the level of service you receive here and you'll be returning to see us. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 26, 2024

Always fast great service. The service consultants keep you updated on your vehicle. Waiting area comfortable and clean. You usually get your car back in the estimated time More

by annarod35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike V
Sep 27, 2024 -

Toyota of Orange responded

We're pleased to see you receive both prompt and quality service here and that you're comfortable while you wait. We appreciate both your business and your feedback and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 25, 2024

very good communication and courteousness by the employees there and they charge up mu battery More

by donhanashey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Sep 26, 2024 -

Toyota of Orange responded

Don, We're pleased to see our team was accommodating and provided you with quality communication. Thank you for both your business and your feedback. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 20, 2024

Without a scheduled appointment, the service Department performed my service in an expeditious manner and also identified and corrected a recall item. More

by mbernas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Herrera
Sep 23, 2024 -

Toyota of Orange responded

We're here to help and are happy that our team was able to accommodate you without an appointment. We appreciate you stopping by and we hope to serve you again in the future. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 19, 2024

It was a nice and pleasant and quick experience. Thank you keep up the good work More

by Artkitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Sep 23, 2024 -

Toyota of Orange responded

We will! We're glad you had a prompt and quality experience and we look forward to seeing you at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 19, 2024

Great place if you’re looking to buy your new car. Our family has purchased over 8 cars here and have never been disappointed. Juan is our sales guy and we always go back to him. He is a great person More

by Cristian ocampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 23, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Cristian! We're lucky to have you and your family as valued customers and we can't wait to continue to work together for years to come! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 18, 2024

I trust the Service Dept with all my car's maintenance needs. Service is completed in a timely manner and I am updated while waiting. I am informed of any future services my car will need. Thank you Jose More

by Veronica R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Sep 19, 2024 -

Toyota of Orange responded

Hi Veronica, Thank you so much for trusting us with your vehicle. We're lucky to have you as a valued customer and should you have any questions about anything, please don't hesitate to let us or Jose know. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

September 15, 2024

This is a nice dealership with friendly staff. When calling to get appointment for service we were told it would be 2 hrs for oil change and tire rotation. That’s all we needed and we said we woul More

by kathieposton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Sep 16, 2024 -

Toyota of Orange responded

Kathie, Your time is valuable and an oil change should never take this long. When you have a moment to speak, I'd like to learn more about when you and your husband were here for this service and look into what caused this delay. Please contact me at your convenience. I hope to hear from you soon. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

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