Toyota of Orlando

Worst used car sales people = Toyota of Orlando I went in to Toyota of Orlando to look for the next car as my lease is coming up. The sales department had pursued me tirelessly with numerous phoneca I went in to Toyota of Orlando to look for the next car as my lease is coming up. The sales department had pursued me tirelessly with numerous phonecalls asking me to stop by so they can offer their best deals for me. I had notified that I will visit and went to Toyota of Orlando as planned. As I parked, a lot sales person named John came and promptly helped collect my information and showed me several options based on my needs. He did a decent job I would say, Horror started once he walked me back to the office where I was met by a person who was to help me learn about pricing and financing options. This person started off asking what car I wanted. I replied that I had just identified a few choices and it will help if he gives me confirmation on the pricing and financing options to start making a decision. The sales person said that if I had a few cars in consideration, I would have to buy all of them but I may not have the money to do so. I told him that the comment is not appropriate and that his expectation in me to make a decision in an instant is not appropriate. He promptly responded saying it is a waste of time talking to me and his showroom is full of customers and walked away. I am amazed at the audacity of a car salesman to speak this way to an existing customer who is actually a damn near certain repeat customer especially in cases of leasing. He has no regard for his organization or respect for the customers who come and does an outright horrible job due to his bad attitude and unprofessional behavior. If Toyota of Orlando is not observing this type of behavior in its sales people and correcting it, I am convinced that they too feel exactly the way the salesman felt. They have many customers and they do not have to care for one at a time. Good luck guys, I have choices and I will go anywhere but this place More

Great staff and collision guys I had a fender bender and chose this dealer. They failed to deliver on time,but thats my doing and not the dealer. I told my advisor to take their tim I had a fender bender and chose this dealer. They failed to deliver on time,but thats my doing and not the dealer. I told my advisor to take their time. beautiful outcome! More

Great people and awesome experience. The best car buying experience I have had. All employees were very helpful and quite knowledgeable. Would do business here again! Thank you for a g The best car buying experience I have had. All employees were very helpful and quite knowledgeable. Would do business here again! Thank you for a great experience. More

The Best Service I am a costumer of Toyota Orlando years...excellent quality of service and the professionalism of its staff is fist class...thank you Toyota Orlando I am a costumer of Toyota Orlando years...excellent quality of service and the professionalism of its staff is fist class...thank you Toyota Orlando More

5000 mile service Scott Imbastari wrote me up. I told him that I only have a short window for the service. He had me in and out before I thought possible what a great g Scott Imbastari wrote me up. I told him that I only have a short window for the service. He had me in and out before I thought possible what a great guy thanks More

Not a Bad Experience I'm a first time buyer and owner so I was pretty.... not nervous per say but definitely cautious. It turned out not to be a bad experience at all. The I'm a first time buyer and owner so I was pretty.... not nervous per say but definitely cautious. It turned out not to be a bad experience at all. The associates are really helpful and as long as you go in knowing what you want the whole process goes pretty smoothly. More

Disappointed I will keep this short. I saw Toyota of Orlando advertised a 2015 4 Runner Limited for $24995. I confirmed with: 1. AutoTrader, Cars.com and Toyota o I will keep this short. I saw Toyota of Orlando advertised a 2015 4 Runner Limited for $24995. I confirmed with: 1. AutoTrader, Cars.com and Toyota of Orlando (TOO) website that this price was listed correctly. I then called Jenny or Jennie at TOO, and she too mentioned a price of $24,995. She confirmed it. So I go to the dealership and test drive this vehicle, which was on the lot yet, and am willing to buy. My show person takes my info to the “desk” and they come back and tell me: “there’s been a mistake.” The vehicle is not $24,995 but $34,900. I ask to speak with the owner. They sent: a lead salesperson, a Director of Sales and then a General Sales Manager. I asked for the owner and the GSM gave me Joe Siviglia’s name. I couldn’t find his contact number, but, through the process of elimination found his son’s name: Spencer. I SAW him at the dealership when I was there—not good. I was told that no one from ownership was there at the time, so another lie. I can understand a pricing mistake, but I feel TOO didn’t really go out of their way to make this right—since it was their error. Also, no integrity on the owner’s son being at the dealership—since he is the Director of Operations. He does have a nice home, however. Maybe he can afford eat the $10,000 mistake. More

I will always come back! I can't tell you what it means to come to a dealership that does not try to mislead a female. This is my third Toyota and I will continue to come back I can't tell you what it means to come to a dealership that does not try to mislead a female. This is my third Toyota and I will continue to come back. Devin was so patient and wonderful when I was getting my paper work completed. He explained everything to me and took his time although it was late and I am sure he was ready to go home he treated me like it was 12:00 noon :). Everyone is always very nice and willing to help you get the best deal they can offer. I would recommend anyone to this dealership, if you are looking for a great car, at a great price and a honest staff come here you will not regret it!! T.Ramseur More

Fast and efficient Emil Pellino and the rest of the service team were very efficient, polite and professional. It was a very pleasant experience for me. My hope is Toy Emil Pellino and the rest of the service team were very efficient, polite and professional. It was a very pleasant experience for me. My hope is Toyota of Orlando will provide Clients with basic exterior and interior car wash rather than just the exterior wash. Keep up the good work! More

Just bought 1 Dessiree Figueroa was awesome in the process along with sales Mgr. Fred! They got me in and out in a jiffy and treated me with royalty. Dessiree Figueroa was awesome in the process along with sales Mgr. Fred! They got me in and out in a jiffy and treated me with royalty. More