Toyota of Orlando

Run like the plague. Unfortunately, I need to change my review. My first experience here was really good, but the second one was basically a nightmare. I don't want to Unfortunately, I need to change my review. My first experience here was really good, but the second one was basically a nightmare. I don't want to say that I got scammed, but it is basically how I feel about it. I bought a 2017 Corolla with them, with Andre Molinari, real good experience and guidance, one year later I went to get a deal on the car, and buy a new. At the time, my Corolla was financed, and the guy who took care of me at this time, his name is Ricky something, he convinced me to change to a Lease. My fault here is ignorance. I was not used to leasing, and end up being the worst deal I ever did. I changed a financed car for a leased car for the SAME MONTHLY INSTALLMENT. To make things worse, they lost my car key, and I need to wait for three hours while they looked for it (they didn't find it), so I needed to go there again so they could cut a new one. Just go somewhere else. If you really want a Toyota so bad, try Autonation in Winter Park, which is where I'm taking my Corolla for service More

They treated me and my wife Terrible. We were just looking to get a vehicle to better suit my needs do to my disability. We were actually told by Vernor who is supposedly a sales specialist that they looking to get a vehicle to better suit my needs do to my disability. We were actually told by Vernor who is supposedly a sales specialist that they will not sell us anything. Then I asked to speak with a manager but Kyle refused to talk to us. Kyle and Vernor were just laughing saying that we were just wasting our time. Snice they are not going to sell us anything. More

Love this place🖤 the experience was great! I came to have my 2005 Toyota Sienna checked while I waited I decided to check out newer vehicles . The customer service received was fantastic they had a grea have my 2005 Toyota Sienna checked while I waited I decided to check out newer vehicles . The customer service received was fantastic they had a great variety of vehicles I could choose from . When I received the diagnostic report for my van it cost more to fix then it was worth. I needed a safe and reliable vehicle for my family and thanks to Toyota of Orlando I was able to choose an certified used Rav 4 for a reasonable price and monthly payments that that I could afford . God bless everyone who took the time to help me and answer all my questions .Thank you😃 More

Poor Management Horrible experience with the Collision center. They care about nothing but your money. Poor management and do not keep their promise. Delay the proces Horrible experience with the Collision center. They care about nothing but your money. Poor management and do not keep their promise. Delay the process for some weird reasons. More

Stereotyped? Not allowed to test drive I had purchased a car from these folks before and the experience was mostly positive, so I returned to see what they could do for me this time. I I had purchased a car from these folks before and the experience was mostly positive, so I returned to see what they could do for me this time. I was there to look at and very likely buy what is probably one of the more expensive models on the lot. I was geniuely excited to go check it out. First, we were denied to get into the model I was interested in purchasing. They asked us to look at one they said was virtually the same. They did this by claiming that the keys for the one I wanted were locked because, and I quote, "we don't want people in and out of it, lowering the value. It's not a Corolla". Never mind they still had to get the keys for the other model I was allowed to see. Before letting me even sit in the other model, I was told that they don't really do test drives for that car because people already know what to expect and know they want it. This was immediately followed by the sales person (or maybe a supervisor since he was called to help) mentioning a list of negative things about the car as if to dissuade me from considering it. In other words, they simply blew me off in under 5 minutes.. What does one say after that? Why even try to push the issue if they obviously want you to leave? I was dumbfounded, and 36 hours later, I still am. Maybe they thought I could not afford it? I will never know. But I will test drive it and buy it if I like it. Just not at Toyota of Orlando. UPDATE: Said and done. I purchased the vehicle at a different dealership where I was treated politely and professionally. More

would not take a photo under hood to save me a long drive sales team refused to take a photo of the engine bay, stated that 'we do not do that'. I called from out of state, explained that I need to check pote sales team refused to take a photo of the engine bay, stated that 'we do not do that'. I called from out of state, explained that I need to check potential for installed engine package before I make the trip. How long does it take to capture and send a photo - very poor customer service from used sales. More

Just bought a Toyota highlander the employees were amazing they worked very hard and they gave excellent customer service thank you for all your help Patrick Chris and Cesar I really appreciate everyt amazing they worked very hard and they gave excellent customer service thank you for all your help Patrick Chris and Cesar I really appreciate everything you did for us. More

I had a great experience buying my new Toyota RAV 4. I love the car, and Juanil, Scotty and Roxanne were wonderful to work with! love the car, and Juanil, Scotty and Roxanne were wonderful to work with! More

Toyota of Olando service department has really poor customer service skills. They will have a personal conversation in front of you not caring as to how long you have been waiting! customer service skills. They will have a personal conversation in front of you not caring as to how long you have been waiting! More

Everyone we talked to was very nice and family oriented. It was easy and fast negotiation which we truly liked it about.Thank you so much! It was easy and fast negotiation which we truly liked it about.Thank you so much! More