
Toyota of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 2,912 reviews
Purchased a new 2015 Prius Everyone I dealt with here was professional,,courteous,and honest. This review is primarily about Nichole Porter from Finance. She was very efficien Everyone I dealt with here was professional,,courteous,and honest. This review is primarily about Nichole Porter from Finance. She was very efficient, knowledgable and personable at the same time. She had all the paperwork ready for me to sign and she answered all of my questions about what I was signing. She even changed my license plate from my trade-in to my new car in the rain! I give her an outstanding rating. More
Great Experience From beginning to end, the experiment was great. Marcus Cruz and Dessiree Figueroa were very professional. No high pressure sales which made it a nice From beginning to end, the experiment was great. Marcus Cruz and Dessiree Figueroa were very professional. No high pressure sales which made it a nice experience. More
Exceptional customer service, Antonio Cruz has exceptional customer service, he explained everything in detail and made our transaction go smoothly. He consistently, efficiently an Antonio Cruz has exceptional customer service, he explained everything in detail and made our transaction go smoothly. He consistently, efficiently and honestly answered all of our questions and concerns which made our purchase an enjoyable one. I highly recommend visiting Toyota of Orlando if you're looking for a vehicle, make sure to ask for Antonio Cruz! More
A Brief But Pleasant Experience I usually don't like going to ANY dealership for ANY reason except Warranty work. However, I decided to try Toyota of Orlando for the "first" service I usually don't like going to ANY dealership for ANY reason except Warranty work. However, I decided to try Toyota of Orlando for the "first" service required for our new 2015 Prius. I was pleasantly surprised at how efficient and "painless" the process turned out to be. I will not be so apprehensive prior to the next required service. More
Service Mr. Marcantonio was very detailed in explaining the service that was being done on my vehicle and it didn't take very long. Thanks for your help Mr. M Mr. Marcantonio was very detailed in explaining the service that was being done on my vehicle and it didn't take very long. Thanks for your help Mr. Marcantonio More
Amazing customer service! I just purchased a 2016 RAV4 and I want to say Thank You"!!! Toyota of Orlando for having such and amazing salesman JOAQUIN VARGAS. He provided me wit I just purchased a 2016 RAV4 and I want to say Thank You"!!! Toyota of Orlando for having such and amazing salesman JOAQUIN VARGAS. He provided me with an STATE OF THE ART service, very knowledgeable, extremely professional and I loved..loved! his peaceful way to work on my deal! I will recommend ALL my customers, family and friends to JOAQUIN...what an Amazing experience! Thanks to Jalie Rojas, she was calling me day and night trying to make me take time from my extremely busy life to come to the dealership and she got it and got an amazing salesperson for me! Thank you to Desiree Figueroa for making the paperwork's process so easy and fast! I love the ambiance too!...It was The best experience EVER! More
GREAT!!!!!!! Antonio was the sales person that dealt with us. Antonio did an excellent job explaining the negotiation process, he was very patient and made sure he Antonio was the sales person that dealt with us. Antonio did an excellent job explaining the negotiation process, he was very patient and made sure he answered all the questions we had. Great job Antonio!!!!! More
Amazing I always go To this location for any service that I need for my car and I always have a wonderful experience. I am always satisfied I always go To this location for any service that I need for my car and I always have a wonderful experience. I am always satisfied More
Came for regular maintenance left with leased vehicle. Delightfully efficient, courteous professionals took care of our my husband and me on our recent visit. We went in for a routine 60,000 mile check an Delightfully efficient, courteous professionals took care of our my husband and me on our recent visit. We went in for a routine 60,000 mile check and came out with a new Sienna. We were first helped by Ray in the service department who made us aware of the recall services that we were entitled to in addition to the regular maintenance. While waiting we decided to look at some new, larger vehicles with Joe and ended up test driving a new burgundy Sienna, that Joe was able to find at my husband's request. We ended up at John Cruz's desk who expertly educated us on the pros and cons of buying vs. leasing. For us, leasing was the best option so we traded in our Camry for the burgundy Sienna. Dessiree Figueroa quickly and cheerfully guided us through the mounds of paperwork, put the mats in the car and explained a few last operating details and we were on our way....Thanks to all that helped make this a painless experience! More
Excellent Osvaldo Perez was awesome from the time I arrived, until the time I left. Explain . everything to my understanding. He let me know everything that I n Osvaldo Perez was awesome from the time I arrived, until the time I left. Explain . everything to my understanding. He let me know everything that I need and what was going on. He made sure I was taken care of for rental. He called to let me know tge car was ready at the time he quoted. Explain things againg when I arrive and offerd more service. What I like most about the service he didn't pressure me. And that made me want to come back. I have been going to Toyota on Aloma which was awesome. But when it turn into auto nation something change. I am so happy I gave you a chance I wish I would on changed earlier. Thank you for your service. More