
Toyota of Orlando
Orlando, FL
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Top notch people! My wife and I actually came in looking for a used Car. Our sales associate Everett Kimble showed us all the cars we were interested in looking at. W My wife and I actually came in looking for a used Car. Our sales associate Everett Kimble showed us all the cars we were interested in looking at. We decided on a used Camry and took it for a test drive. Upon returning we were ready to begin the negotiating process.. Everett got Bud Charania, a sales specialist to sit with us to discuss the purchase. It was like talking with a friend, there was never any pressure to buy and they listened to us. Bud asked if we had seen the new Camry, pointed it out on the showroom and explained the new safety features. We ended up buying a new Camry not a used one. Bud and Everett were excellent to work with, there was never any pressure to buy. The closing process was quick and simple, no hassles. Cynthia Wagner the Director of Customer Relations called the next day to find out if we had any questions and congratulate us on our purchase. I have told many people about how well we were treated at Toyota of Orlando. We will defiantly buy from them again! More
Amazing Service.... they go above and beyond!!!!!! From the CSR making the appointment to the excellent service from the sale department , it was truly a grateful experiences . All i can said it's From the CSR making the appointment to the excellent service from the sale department , it was truly a grateful experiences . All i can said it's : They make the impossible a reality!! In a possible way. Super thankful with the care . And once again special thanks to Carlos . Marrero (sales person) , for going above and beyond with my family , especially my expecting wife! And taking the time to get us the best deal , and sure he did!!!! Niels . Christensen ( finances manager) , for taking his time into detailing every piece of paper that we signed , and personally putting together all the details of the car , for a perfect delivery of a vehicle.... First time i see this! And the gentleman that showed us and perfectly detail all the vehicles feature in the car that we test drove . And last but not least , thanks to the wonderful crew of Toyota of Orlando ....... until next time !!!!!!!! More
Excellent service Just with only few words I can describe my experience at Toyota...Pleasant & Excellent EXPERIENCE!!! All the staff sine you park your car , was very Just with only few words I can describe my experience at Toyota...Pleasant & Excellent EXPERIENCE!!! All the staff sine you park your car , was very friendly an eager to assist in any way possible!! More
The most stress free purchase of a brand new vehicle ! Had a terrible experience the day before at clermont Toyota . Came in this dealership with my guard up. From the salesperson (Ishmael ) to the manager Had a terrible experience the day before at clermont Toyota . Came in this dealership with my guard up. From the salesperson (Ishmael ) to the manager (bud) always to the gentleman I signed my doc with ! They made me feel at ease. I've bought Mercedes,Lexus and Cadillac . This was the best buying experience ever. More
Agustin Vazquez is fantastic. Very friendly and mannerly. He makes my regular visits most enjoyable. Always makes me feel like he's glad I came to your dealership. H is fantastic. Very friendly and mannerly. He makes my regular visits most enjoyable. Always makes me feel like he's glad I came to your dealership. He keeps me informed as to whats happening periodically and is just plan the sweetest employee you could possibly have. Thank you so very much for being you Gus. More
My Toyota pyshical Osvaldo Perez is an OUTSTANDING employee at Orlando Toyota. He went above and beyond to explain every issue in detail my car has and he explained in d Osvaldo Perez is an OUTSTANDING employee at Orlando Toyota. He went above and beyond to explain every issue in detail my car has and he explained in detail the numbers so that we understood everything. He was very patient, extremely helpful and most importantly, very kind. I would refer ANYONE to this Toyota because of him. When we're ready to purchase again, Osvaldo Perez is our "go to" guy. More
Service I bought my first vehicle from Toyota of Orlando 14 yrs ago. I recently was on vacation as I dont live in Orlando anymore and I decided to have servi I bought my first vehicle from Toyota of Orlando 14 yrs ago. I recently was on vacation as I dont live in Orlando anymore and I decided to have service done on my car. On my visit I got Excellent customer service from Emil Pellino, Ozzie Perez and James Lyle. James, Emil and Ozzie shows what true customer service is about. Keep up the good work. More
Very efficient The dealership was very efficient from the moment I walked in. There is great continuity and follow-up even after the purchase. I would recommend this The dealership was very efficient from the moment I walked in. There is great continuity and follow-up even after the purchase. I would recommend this dealership to friends and family and look forward to coming back for service. More
Service Department This is my first time getting my Tacoma serviced at TOYOTA. I have been tryin to save money by getting repairs and service at a chain auto service cen This is my first time getting my Tacoma serviced at TOYOTA. I have been tryin to save money by getting repairs and service at a chain auto service center. This was an issue I felt best better be handled by TOYOTA. I was very impressed with Ozzie Perez, my service advisor and the service department amenities in general. They shuttled me to/from work and even gave me a free courtesy car overnight while the repairs were made. I had peace of mind the repairs were done RIGHT and they also did 2 recall repairs while it was there. I won't hesitate to go back here for my service needs. More
I couldn't have been any happier I ran over something and messed up my heat shield and Ray Lopez was very helpful with discussing with me where the noise was coming from and what was I ran over something and messed up my heat shield and Ray Lopez was very helpful with discussing with me where the noise was coming from and what was going on and the solution to fix it. I recommend him to anyone. More