Toyota of Orlando

Top-Notch Service Melissa Correa went above and beyond to assist us during our most recent stop at Toyota of Orlando. She saw to it that we were taken care of from beg Melissa Correa went above and beyond to assist us during our most recent stop at Toyota of Orlando. She saw to it that we were taken care of from beginning to end. We will be returning to this location again in large part of the outstandingly positive experience during this visit. More

perfect truck no hassel purchase. Niels Christensen was a big help in purchasing my new truck. I drove 300 miles to the Orlando Toyota because the dealers in my area were not very help Niels Christensen was a big help in purchasing my new truck. I drove 300 miles to the Orlando Toyota because the dealers in my area were not very helpful. The truck was just as they said it was on the phone. Thank you I love my new Tundra More

Great and fast service Agustin Vazquez has great customer service! I know he will always take care of my car. Great price for great service. Toyota is a good company. Agustin Vazquez has great customer service! I know he will always take care of my car. Great price for great service. Toyota is a good company. More

Thanks Melissa To customer service I received from Melissa Correa was fantasic she was very prompt and very attentive of my needs. Its my thrid time visiting Toyota To customer service I received from Melissa Correa was fantasic she was very prompt and very attentive of my needs. Its my thrid time visiting Toyota Orlando and I am sure that all future services will remain here. More

Excellent service !!! Rafael H. In service department is absolutely wonderful! He has been taking care of my cars for 4 years now, great experience. He defiantly knows how Rafael H. In service department is absolutely wonderful! He has been taking care of my cars for 4 years now, great experience. He defiantly knows how to win his customers over as long as Rafael is working there I will continue to bring my cars to him ! He is most defiantly an asset to your company ! More

Great Service I bought my car from this location in 2013 and have been bringing it for service ever since. I was a bit skeptical about dealerships because people sa I bought my car from this location in 2013 and have been bringing it for service ever since. I was a bit skeptical about dealerships because people say they are not honest and are expensive. However, my first service representative was Raphael Hernandez and he has been nothing short of great. He is very honest, informative and makes ever visit and service experience a great one. Each time I come I look for him and since some there, I have recommended my family and friends to visit this location. Thanks Toyota for keeping my car running at its best! More

The experience was a great one Luis Beltrie was exceptional kind and very helpful in making my experience of buying a car a great experience he went above and beyond his duty to mak Luis Beltrie was exceptional kind and very helpful in making my experience of buying a car a great experience he went above and beyond his duty to make sure we were happy with deal we received in purchasing a car he made a nervous experience a calm and happy experience I will definitely refer friends to that dealership More

knowledgeable salesperson!!!! I just want to said that I had the two most friendly, knowledgeable, and professional salesperson that I had ever work with. If anyone need to buy an I just want to said that I had the two most friendly, knowledgeable, and professional salesperson that I had ever work with. If anyone need to buy any Toyota car then please go to the Toyota of Orlando by the Millenia Mall because they have the selections and asked for Hector Colon and Nick Caruoso and they will make sure to take of you with your needs. I will definitely go back here again and purchased my car for my high school boy and I want these people to help me again. More

Smooth and easy transaction! Just want to say thanks to Antonio Cruz salesman and Jorge Baez finance guy for putting the extra mile and be diligent on my deal. You're the type of Just want to say thanks to Antonio Cruz salesman and Jorge Baez finance guy for putting the extra mile and be diligent on my deal. You're the type of people that every Dealership needs to be successful. More

HORRIBLE, WORST EVER, NEVER BEEN TREATED SO POORLY These people gave me the run around from day one! I was told it would take DAYS to get my approval from the bank that they choose for me, I thought th These people gave me the run around from day one! I was told it would take DAYS to get my approval from the bank that they choose for me, I thought that was odd, but went along. Next, they wanted to give me almost nothing for my trade (1500 less than book value) and no military discount even though I'm an ARMY wife because, my husband wasn't in the building with me when I came to sign! He then proceeds to go on a long speech about how hard he has worked on my deal and how I have to understand how much work the dealership has done for me..??? Excuse me?? YOUR SELLING ME A CAR!! ITS NOT A FAVOR! Then on the day I was to come in for the final deal, I was told, the deal was done, I just needed to bring the trade and down payment. I made the man aware that my husband was coming back from his ARMY base with the trade and would have to drive straight through the night to get home in time to get the deal done. They assured me it would be worth the trouble. Well, I get there on Saturday, they then tell me, they JUST submitted my info to the bank and I will have a 3 hour minimum wait! I also should mention, I live an hour away! I was told to go home and they would call me that day and get the car delivered to me. So, I go home and wait. I get no call after four hours, so I call them. This back and forth goes on all day and finally ends with the guy never contacting me again! No call end of day Saturday, no call all day Sunday! I called the bank and they say I was approved that afternoon on Saturday! I think the kicker to all this is on Sunday, I get a follow up call from one of the front desk girls and I relay all this to her, she gets upset and tells me she will get on this right away, still NO ONE calls me! THEN Monday, I speak with their customer service MANAGER tell her the whole tale. She assures me she is VERY upset and will get a hold of this sales man at home, work out this issue right away and get back to me within 2 hours, that was at 10 am YESTERDAY! I am disgusted with these people, how do they stay in business treating people this way? I hope nobody ever has to be treated the way I was by them. It was a horrible deflating and embarrassing experience I would NEVER recommend them to anyone. I'm in management at a huge company and have told anyone who would listed never to go there. I plan on posting on all military forums I belong to as well. Shame on these people. More