Toyota of Orlando

buying a vehicle I have bought lots of cars in many countries worldwide in my day, but this experience was by far the easiest, most hustle free and most enjoyable ever I have bought lots of cars in many countries worldwide in my day, but this experience was by far the easiest, most hustle free and most enjoyable ever. Jacqueline Cruz and both of her sales associates were very patient, very professional and very pleasant to deal with. Sometimes, buying groceries in the supermarket is more stressful then it was buying the car from those guys. More

Job Well Done! Kudos to Osvaldo (Ozzie) Perez who always does a fantastic job. He is a good communicator, always in a good mood. He does a wonder job of getting my Kudos to Osvaldo (Ozzie) Perez who always does a fantastic job. He is a good communicator, always in a good mood. He does a wonder job of getting my car serviced every time and does it in a friendly, courteous, and professional manner. Toyota of Orlando is the best. More

A+ Service John Henry, 'my test drive specialist was amazing and funny! He didn't pressure me into anything, he was very patient and explain the features on each John Henry, 'my test drive specialist was amazing and funny! He didn't pressure me into anything, he was very patient and explain the features on each car we looked at. Marcos was my sales specialist and again very patient and explain the process to me step by step. He did not move forward or took any actions before he knew I understood what was told. John Wagenblast was my "paperwork" processor and he was awesome! He went over every single paper with me. I wasn't rushed or treated like another customer. Throughout my entire process I felt as though I was the only person in the building when I wasn't. ImThis is why I love Toyota of Orlando. You are treated like family and not another customer. More

overall a good experience I recently purchased a 2014 toyota corolla and I must say that the service I got from Mike, the test drive guy was excellent, I'd even say he closed I recently purchased a 2014 toyota corolla and I must say that the service I got from Mike, the test drive guy was excellent, I'd even say he closed the deal. I also would like to thank Jacqueline Cruz for her professionalism and knowledge of all the paperwork. I had a few questions and she thoroughly explained everything I asked and everything I signed. ... very good service, great team! More

Great dealership Everyone was so helpful and they had my service finished in no time. Emil personally made sure that he explained the work done so I left fully informe Everyone was so helpful and they had my service finished in no time. Emil personally made sure that he explained the work done so I left fully informed. I will always come back for all my service needs. More

Awesome dealership / dedicated staff Came in today to purchase a car. First person I saw was John in the lot. He immediately welcomed me and asked me what I was visiting for. During that Came in today to purchase a car. First person I saw was John in the lot. He immediately welcomed me and asked me what I was visiting for. During that time he made my father and I feel taken care of. He was super friendly and loved his jokes. The process was outstanding. Jerry Sun was a pleasure and made the experience so much better. He really went above and beyond for me! I've never had a car dealer make me feel so comfortable like Jerry did during the process. He continued to give me good news and I will recommend anyone to come here to shop a car. Dessiree Figueroa was great also! When going over paperwork she really explained the facts so I left informed and not just signing a ton of paper. Very friendly and personable. Altogether these three made this day awesome. Left happy with a brand new car and a dealership I know I can trust! Will be returning for service visits and letting friends,family,and Google know this place rocks. So if your reading this ask for these three !! More

Professionalism at every turn Laure and I had the opportunity to work with Jared G., John Cruz, and Jacqueline Cruz Alicea in the trade-in, trade-up from a 03 Vue, and purchase of Laure and I had the opportunity to work with Jared G., John Cruz, and Jacqueline Cruz Alicea in the trade-in, trade-up from a 03 Vue, and purchase of a 2016 Rav4. Each exhibited professionalism, courtesy and hospitality as we made our way through the purchase process. While we won't be visiting regularly (we live in MN), we look forward to our ongoing Toyota and Toyota of Orlando relationship. More

Awesome Labor Day Experience Extremely pleased with the overall experience. Dealership was packed with people on Labor Day, but we still got everything done in a pretty reasonable Extremely pleased with the overall experience. Dealership was packed with people on Labor Day, but we still got everything done in a pretty reasonable amount of time from trade to sale. Cody was the first to greet us and show us around the lot, not pushy at all. Asked exactly what we were looking for to show us the best fit without wasting any time trying to push us towards something we didn't want. John Wagenblast made everything very clear and concise from the financing perspective. Fred (can't recall his last name, super tall guy; cant miss him) was our overall sales and numbers guy; extremely personable and nice guy to deal with. Made the whole process leading up to financing super easy. More

Sales experience I arrived at Toyota of Orlando on a Saturday afternoon with the expectation of looking at a few cars and than going home later on to decide on what wo I arrived at Toyota of Orlando on a Saturday afternoon with the expectation of looking at a few cars and than going home later on to decide on what would be the best fit. I was greeted by a friendly staff and was immediately asked what I found important in my vehicle needs. After test driving a Camry, I met with Luis Belter he explained what options came with the Camry and than asked me what I thought about it. At the time I wasn't fully sure so he provided me with 2 alternatives (Corolla and Prius) based on my expectations from a car's performance. All 3 options were great. Since I was still undecided Luis Belter took the time to exam plain all 3 vehicles, their safety ratings and finciancing options available for all of them. Not once did he give off the impression that all of the questions that I had were bothersome. He was beyond helpful and made me feel important. Not once did I feel rushed to make a decision. After making my decision, he made me feel confident that I made the right choice. Thank you so much for your help throughout this car buying process Luis Belter. More

Tints I was scheduled to drop my car off to get my windows tinted at 8 am however something came up and wasn't able to make it until after 9. Mike Natale wa I was scheduled to drop my car off to get my windows tinted at 8 am however something came up and wasn't able to make it until after 9. Mike Natale was extremely pleasant and understanding about the delay and was still able to fit me in. They set me up with a rental and kept my car overnight due to my work hours. When I arrived the next morning to pick up my car Mike recognized me right away and explained the do's and don'ts of new tints. The experience was seemless. More