
Toyota of Plano
Plano, TX
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Jacoub is an amazing person and genuine human qualities. Jacoub Oueini kept in constant contact before and after the sale for our satisfaction of our used auto purchase. Jacoub pays attention to details and Jacoub Oueini kept in constant contact before and after the sale for our satisfaction of our used auto purchase. Jacoub pays attention to details and was very kind. Recommend him for your purchase of a used vehicle. Very humble and overall a great person to work with. Had to go back 2 days later for some follow up but issue with auto only was addressed quickly and efficiently with dealership within the hr. More
Fairness and integrity are 2 words I would choose to describe our purchasing experience at Toyota of Plano. From our salesman Tip Richardson to the PreOwned Director Jer are 2 words I would choose to describe our purchasing experience at Toyota of Plano. From our salesman Tip Richardson to the PreOwned Director Jeremy Dodson to the General Sales Manager Tony Pan, we were treated with courtesy and respect. Tip is friendly and personable, and we trusted him to help us purchase a car that would best fit our needs at the best possible price. We never felt pressured. Everyone at Toyota of Plano was responsive to our needs and willing to do what was needed to make sure we were satisfied customers. Our family has been driving Toyotas for over 25 years. This was our second purchase from Tip and Toyota of Plano, and it will definitely not be our last. More

Live my truck Thank you so much Umar.for helping be buy the perfect truck. You made my buying experience very easy and I would definitely work with you again Thank you so much Umar.for helping be buy the perfect truck. You made my buying experience very easy and I would definitely work with you again More
Friendly, Knowledgeable, and Fair My wife and I went to Toyota of Plano to look at a rare, low mileage Land Cruiser and left with the Land Cruiser and a 4Runner thanks to the friendly My wife and I went to Toyota of Plano to look at a rare, low mileage Land Cruiser and left with the Land Cruiser and a 4Runner thanks to the friendly service and attentiveness of Adnan Yousuf to our questions and needs. Adnan was patient, gave us time and space to talk and is extremely knowledgeable about the vehicles. Jeremy Dodson was fair with our trade-ins and explained the details of the valuations. Moe Rezaei was very professional and helpful in explaining the financing and was not aggressive or pushy about the extended warranties. Once the deal was done, Adnan hustled and helped us with every detail like cleaning out our trade-ins including removing the license plates and toll tags. Both cars were detailed and full of gas when we left. A great overall experience! More
Very patient and attentive I came in to discuss financing current lease while car was being serviced and left with a brand new Rav4. Max was very friendly, patient, and attentiv I came in to discuss financing current lease while car was being serviced and left with a brand new Rav4. Max was very friendly, patient, and attentive. He had me test drive different cars and models, each time listening to what I said I liked and finding the perfect match for me. I appreciate him taking the time to have me try different things without rushing me through the experience. More
Patrick Houlihan was exceptional This team worked with me to find the Perfect car for my needs. I went in being skeptical of the typical car buying experience due to past scenarios. I This team worked with me to find the Perfect car for my needs. I went in being skeptical of the typical car buying experience due to past scenarios. I rarely feel compelled to take the time to write an online review for anything unless something very negative happened, but Toyota of Plano impressed me today. Doesn’t hurt that the new whip is a Toyota either. Thanks Toyota of Plano! And Patrick, you’re a good dude. Beers on me brother!! More
Gill was absolutely amazing Wasn’t too happy with the manager, but I’m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me Wasn’t too happy with the manager, but I’m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn’t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I’m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn’t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing. More
Extended Warranty and Service Department Frustrating morning... I bought my used Jeep Cherokee about 6 months ago, the sales process went fairly well (I brought my own pre-approved financing) Frustrating morning... I bought my used Jeep Cherokee about 6 months ago, the sales process went fairly well (I brought my own pre-approved financing). I ended up buying the extended warranty backed by Toyota at the high recommendation of the fiance guy. Both the finance guy and sales man told me that it is the best warranty as I can go to any TOYOTA or Jeep dealer nationwide and this would be far better than the extended warranty offered by my credit union. I gave in and bought the premium warranty. Well, forward 6 months as I made an appointment a few days ago and got up early this morning to be there by 7am. The guy that met me was friendly and told me to go inside and wait for the Service Adivor Nick. Next thing I know "Nick" who did not introduce himself even told me I wasted my time and I could leave they can't work on my Jeep at a Toyota dealership. I told him I was advised by sales and finance I could and that is what put me over the edge to buy the Toyota extended warranty, he told me that was too bad and walked away. Nick Kellar is very rude and because of him I will never set foot in Toyota of Plano again and plan to share my story as much as possible. I wish I would have just said no now to the Toyota backed warranty.. Sad when we have so many choices out there nowadays, maybe Carvana is the way to go my friends... More
My experience Very friendly, courteous, and helpful. My salesman contacted me after I had enquirer about a vehicle on line. I drove 5 hours to see the car. I arrive Very friendly, courteous, and helpful. My salesman contacted me after I had enquirer about a vehicle on line. I drove 5 hours to see the car. I arrived at the dealership and met Adnan. He is very polite. We went out to look at the vehicle and took for a test drive. He was very helpful in the purchase of the vehicle and the rest is history. I now own a 2017 Dodge Challenger. More
just friendly and honest salesman Mr Hasan Armarneh did an excellent job from A to Z. An issue came across the deal, but I have seen that all efforts were deployed to satisfy salesman Mr Hasan Armarneh did an excellent job from A to Z. An issue came across the deal, but I have seen that all efforts were deployed to satisfy me. More