Toyota of Plano

Smooth and easy I met with Antonio and told him what I was looking for, what I needed. Antonio made the sales process go smoothly, answered all my questions and was m I met with Antonio and told him what I was looking for, what I needed. Antonio made the sales process go smoothly, answered all my questions and was most accommodating. I went in with an old trade-in and left with what I wanted, for a price I wanted in under two hours. Record setting!! More

Poorly implemented dealer add ons casued a nuisance I tried hard to like this dealer - all we wanted is a new car without having to go back for service in the first week - 2800 for upgraded rims and tir I tried hard to like this dealer - all we wanted is a new car without having to go back for service in the first week - 2800 for upgraded rims and tires only to have them vibrate and all 4 needed to be replaced becasue they were bad.... add on TRD Pro grill not reassembled correctly, missing fastener as well as widshield washer fluid wont dispense. I was under the impression that when you spend 45K on a new car the only time you need to return to the dealer is to buy accessories and get maintenance.... this truck has been returned 3 times within 520 miles. The sales folks are so very nice - service is not detail oriented, the first time the truck was returned to me they merely rotated the tires - I returned within 15 minutes. All the daler add ons were really overpriced - buyer beware when it comes to the details on any daler add ons. Make sure that everything was reassembled properly or just select a different dealer. It's a real pain to keep going back to have things corrected on a brand new car. More

Awesome Experience purchasing new 2018 RAV4 Ethan was extremely knowleable, respectful, and helpful. I got the exact vehicle I wanted, without any pressure. Ethan listened to my requests and ens Ethan was extremely knowleable, respectful, and helpful. I got the exact vehicle I wanted, without any pressure. Ethan listened to my requests and ensured I was able to get the exact vehicle I wanted for the price. He even assisted me after the sale with some questions and parts I needed later. Thank you!! More

Buying My Sons Car We have purchased 7 cars now with Bill Vaughn. I can’t say enough great things about him. No BS ever. But, I must say the best dealership I have been We have purchased 7 cars now with Bill Vaughn. I can’t say enough great things about him. No BS ever. But, I must say the best dealership I have been to has been Toyota of Plano. Great customer service all around. We usually buy new but, this car was for my son so we went to the used cars. From start to finish our experience was amazing. They even tried to find us coupons. Even let us borrow a BIG RED BOW to surprise my son with his car!! More

Highlander xle Good inventory, great to deal with. Moving soon, which will help display the fact that they actually have more cars in the adjacent parking lot. Good inventory, great to deal with. Moving soon, which will help display the fact that they actually have more cars in the adjacent parking lot. More

Great Service We got a reasonable price for the 2018 Camry SE. All personnel we dealt with were friendly and knowledgeable on the vehicles and features that were of We got a reasonable price for the 2018 Camry SE. All personnel we dealt with were friendly and knowledgeable on the vehicles and features that were offered. Only issue was wait time in dealing with TFS, which is not reflecting on Toyota of Plano. Would buy from this dealership again. More

MAX IS THE BEST! Max is the best salesperson, ever. Went to 3 other dealers. Max truly cares about his customers. He has the intangible qualities that you always want Max is the best salesperson, ever. Went to 3 other dealers. Max truly cares about his customers. He has the intangible qualities that you always want in a PERSON, let alone in a car salesmans. You can understand how much he cares about the how happy his customer is. You can tell he loves his job and was so lucky to have him help us. I cannot truly thank him enough for listening to what we needed and making it that happen. Thank you Toyota of Plano’s team as well but Max is truly a wonderful person that we got the pleasure to meet. I will always remember how great and caring this experience was and recommend anyone that is looking for a Toyota to go see Max. More

Awesome customer service Roberto and his team are awesome. My entire experience from start to finish was great. I went to trade in my 2015 Camry and Roberto made the process q Roberto and his team are awesome. My entire experience from start to finish was great. I went to trade in my 2015 Camry and Roberto made the process quick, and smooth. Karl was very efficient and knowledgeable and very helpful so I know where I am coming to buy my sons 1st car when he starts driving in a few years. I am going to recommend everyone to come to Toyota of Plano if your looking not only for a great deal but for a great customer service this definitely the place to purchase your vehicle. More

First Ever Review This is my first review of a new car buying experience with a buying history of about forty years. I first contacted Toyota of Plano via internet inqu This is my first review of a new car buying experience with a buying history of about forty years. I first contacted Toyota of Plano via internet inquiry. Follow up was prompt and professional with a little humor included, which was much appreciated. I made an early morning appointment and really did not believe a deal would be possible; however, Jose Campos felt otherwise and was very patient with my own hesitation but personal need to trade due to disability and he never wavered through negotiations and multiple text messages to/from my wife. In the end, the right vehicle and right deal were decided upon with relative ease thanks to Jose and the team at Toyota of Plano. Smooth is how I would describe every process from sales to finance to vehicle delivery and I had much needed help with technology as well. And another first-a friendly hug with sales - Jose! Smooth, aligned processes with a friendly personal element have made me a customer for life. I highly recommend others to do business with my Toyota of Plano family. More

Awesome Experience! Joe Jordan was the best sales person! The buying experience was seamless and he helped me get exactly what I needed. Carlos made the financing process Joe Jordan was the best sales person! The buying experience was seamless and he helped me get exactly what I needed. Carlos made the financing process quick and easy. Overall the dealership was exceptional. More