Toyota of Plano

Fabulous experience purchasing 2018 Highlander XLE What a great time I had with the purchase of my 2018 Highlander XLE from this dealership. My current SUV only had two rows, and was on a lease from a What a great time I had with the purchase of my 2018 Highlander XLE from this dealership. My current SUV only had two rows, and was on a lease from another dealership. As a busy grandparent helping out my daughters, I really needed to consider a vehicle with three rows as well as easier install of car seats! In December 2017, I started my 'research/test drives' focusing on three different vehicles and dealerships that met my criteria within the Dallas area. Of this process, working with Sama Hawileh at Toyota of Plano proved to be the most professional and best in customer service. I started with an on-line request for a test drive and was 'assigned' to Sama. From the very beginning, she LISTENED to what I needed in my next vehicle as well as my budget. Though there were great end of the year deals, I was not ready to finalize my decision. However, she helped me review the Highlander XLE features, pricing (vs other Highlander models) and provided a test drive. There was no hard sell or repeated phone calls/emails after this visit. So when I saw the January 2018 promotion for 0% financing for the Highlander, I immediately scheduled an appointment with Sama. She facilitated this car purchase seamlessly with a minimum of standing around "waiting" for a purchase price to final paperwork with the Finance Manager. Throughout this process and hands-on instructions regarding my Highlander features, she was well informed and extremely helpful. I have purchased and/or leased numerous vehicles over the past 40 years, and I can't say enough about my sales consultant, Sama Hawileh. Further, my sincere thanks and appreciation to this dealership's entire Toyota team that made my new car purchase informative and hassle free. More

Toyota Camry 2015 Great service from a true professional Mr Forkan Siddique. I would recommend to my family and friends . Finance people can be more friendly. Thank you Great service from a true professional Mr Forkan Siddique. I would recommend to my family and friends . Finance people can be more friendly. Thank you . More

Great job Toyota of Plano Our sales professional Max was the best. Help us find the perfect car. Max and the entire team made the process a pleasure.. My first Toyota. 2018 Rav Our sales professional Max was the best. Help us find the perfect car. Max and the entire team made the process a pleasure.. My first Toyota. 2018 Rav 4 Hybrid More

Excellent Service Easy professional buying experience My wife and I were in the market to lease a new car as we now have a teenage driver taking over her previous vehicle. We reached out to Toyota, Nissa My wife and I were in the market to lease a new car as we now have a teenage driver taking over her previous vehicle. We reached out to Toyota, Nissan and Honda dealers as well as specialty leasing companies. We explained exactly what we were looking for and the terms and the reason that we went with Toyota of Plano was the professionalism of Joe Salazar, Joe listened and put together exactly what we requested, was no pressure but very responsive. Was patient with us, as we had to reschedule a couple of times. Hands down this was the easiest experience I have had with any dealer from start to finish the finance department and Kal Mian was the simplest and quickest that I have ever dealt with. Will 100% recommend and will definitely be a repeat customer. We love our new Toyota Camry XSE. More

Straight forward and accommodating. Excellent experience Ken worked with the needs that the buyer requested and gave straight forward answers and suggestions regarding all aspects of the various car details Ken worked with the needs that the buyer requested and gave straight forward answers and suggestions regarding all aspects of the various car details as I explored the various options of the car. More

Excellent experience. First brand new car. I was approached properly. All of my questions were answered. I knew what I wanted and the price was right ! This was an excellent experience. I was approached properly. All of my questions were answered. I knew what I wanted and the price was right ! This was an excellent experience. More

Special After he asked how our budget looks like ,Mr. Wayne showed us exactly the car that we were looking for. He made us feel special by patiently listening After he asked how our budget looks like ,Mr. Wayne showed us exactly the car that we were looking for. He made us feel special by patiently listening and answered all our questions. More

Great Job Wayne Brandon was my sales person he really did a great job me and my wife went there for a small car and he make a good deal. Wayne Brandon was my sales person he really did a great job me and my wife went there for a small car and he make a good deal. More

Forkan Siddique Mr. Forkan is a great sales person, me and family are very happy with his services. Answer my questions and guide me with details through all the pro Mr. Forkan is a great sales person, me and family are very happy with his services. Answer my questions and guide me with details through all the process. More

Happy with car buying experience Was traveling to the area from out of town and had made an appointment for a Saturday morning to see Jacoub to explore purchasing a CPO Toyota Corolla Was traveling to the area from out of town and had made an appointment for a Saturday morning to see Jacoub to explore purchasing a CPO Toyota Corolla, after doing some research on TOP's website. Arrived in town on Friday, earlier than expected, and decided to stop by the dealership to "preview" the selection prior to our Saturday morning appointment Jacoub was not available but personally set us up with Steve Putman. We reviewed the inventory with him at that time, based on a list I'd made and also took a test ride. Steve was helpful - answered all of our questions. All that was needed on Saturday was to determine what was available, test drive and move forward with paperwork. Jacoub was juggling a couple of customers due to it being the end of the year; Dec. 30, to be exact, but was courteous and kept us informed as to our place in the queue for paperwork. Paperwork was handled by Brian Salm. Add-ons were offered but not pushed on us. Good experience overall with all 3 gentlemen involved! More